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IBM Security QRadar vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Security QRadar is praised for efficient monitoring, low costs, valuable analytics, and beneficial long-term security investments.
Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
6.1
IBM Security QRadar's customer service is praised overall, though technical support quality varies, with notable regional differences.
Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
 

Scalability Issues

Sentiment score
7.4
IBM Security QRadar is scalable and flexible, accommodating thousands of users and devices, though some express pricing concerns.
Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
7.6
IBM Security QRadar is generally stable, though some users face challenges with updates, configurations, scalability, and high log volumes.
Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

IBM Security QRadar users seek improvements in interface design, integration, automation, cost-efficiency, and advanced analytics for better usability.
Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
This would help identify critical or high-priority alarms in QRadar.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
 

Setup Cost

IBM Security QRadar is costly yet efficient, priced on Events Per Second, and offers negotiable, simplified annual licensing.
Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
Splunk is more expensive than IBM Security QRadar.
I rate the pricing at eight, suggesting it's relatively good or affordable.
 

Valuable Features

IBM Security QRadar is a scalable, user-friendly platform praised for rapid insights, advanced machine learning, and integration capabilities.
Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
 

Categories and Ranking

IBM Security QRadar
Ranking in Log Management
6th
Ranking in Security Information and Event Management (SIEM)
4th
Ranking in User Entity Behavior Analytics (UEBA)
1st
Ranking in Endpoint Detection and Response (EDR)
17th
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
210
Ranking in other categories
Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
Logpoint
Ranking in Log Management
35th
Ranking in Security Information and Event Management (SIEM)
29th
Ranking in User Entity Behavior Analytics (UEBA)
12th
Ranking in Endpoint Detection and Response (EDR)
42nd
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of IBM Security QRadar is 7.2%, down from 9.6% compared to the previous year. The mindshare of Logpoint is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar7.2%
Logpoint0.9%
Other91.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Computer Software Company
28%
Comms Service Provider
10%
Manufacturing Company
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise36
Large Enterprise102
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
No data available
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about IBM Security QRadar vs. Logpoint and other solutions. Updated: August 2025.
867,370 professionals have used our research since 2012.