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IBM Security QRadar vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
IBM Security QRadar offers strong ROI and efficiency, valued for security monitoring, cost-effectiveness, and quick cloud-based implementation.
Sentiment score
6.7
Logpoint ensures compliance, cost predictability, and security, offering 40% ROI and fulfilling Department of Defense contract needs.
With SOAR, the workflow takes one minute or less to complete the analysis.
AWS gives the chance to implement a solution out of the box with use cases that are already in IBM Security QRadar.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
6.1
IBM Security QRadar support is praised for responsiveness, but users note delays and inconsistencies, with helpful documentation available.
Sentiment score
7.3
Logpoint's customer service is improving, but response times and communication barriers lead to varied user experiences worldwide.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
Logpoint's customer support is not sufficient with only one engineer in the US.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
I recommend a submission to Logpoint because I worked with it before.
 

Scalability Issues

Sentiment score
7.3
QRadar offers seamless scalability and flexibility, efficiently accommodating various organizational sizes and event volumes through easy license upgrades.
Sentiment score
7.2
LogPoint's modular design ensures effective scalability across enterprise environments, integrating seamlessly and handling growth efficiently with high user ratings.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
7.6
IBM Security QRadar is generally stable, with some patching issues; IBM's support is praised for effective, prompt resolutions.
Sentiment score
6.4
Logpoint offers stable performance on adequate hardware but faces issues with limited resources, occasional bugs, and diverse log handling.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

IBM QRadar users seek improvements in graphing, integration, user interface, updates, cost, reporting, AI, automation, and support.
Logpoint faces challenges in integration, user experience, and support, requiring improvements in detection, deployment, and interface customization.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
 

Setup Cost

IBM Security QRadar offers valuable but costly pricing, depending on EPS/FPS, with possible discounts and alternatives considered.
Logpoint offers affordable, transparent pricing with fixed and subscription options, remaining competitive compared to other SIEM solutions.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
It depends on how much you want to spend.
I rate the pricing at eight, suggesting it's relatively good or affordable.
 

Valuable Features

IBM Security QRadar provides scalable, user-friendly security insights, integrating AI and third-party solutions for enhanced threat detection and management.
Logpoint excels with advanced logging, user-friendly interface, cost-effective pricing, and integrates UEBA and SOAR in one package.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM Security QRadar gives the opportunity to improve the time to market of the releases with a great evaluation of cybersecurity breaches.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
The most valuable feature, which is endpoint security, is included in Logpoint, and an extra feature is the integration.
 

Categories and Ranking

IBM Security QRadar
Ranking in Log Management
7th
Ranking in Security Information and Event Management (SIEM)
4th
Ranking in User Entity Behavior Analytics (UEBA)
1st
Ranking in Endpoint Detection and Response (EDR)
18th
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
212
Ranking in other categories
Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
Logpoint
Ranking in Log Management
34th
Ranking in Security Information and Event Management (SIEM)
31st
Ranking in User Entity Behavior Analytics (UEBA)
12th
Ranking in Endpoint Detection and Response (EDR)
45th
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of IBM Security QRadar is 7.0%, down from 9.4% compared to the previous year. The mindshare of Logpoint is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar7.0%
Logpoint0.9%
Other92.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
Rifat Hasan - PeerSpot reviewer
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
872,706 professionals have used our research since 2012.
 

Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Computer Software Company
25%
Manufacturing Company
10%
Comms Service Provider
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise36
Large Enterprise103
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
The pricing, setup cost, or licensing with IBM Security QRadar was costly. It was costly mainly for the things we used to use it for. The customers used to pay the price, but it was one of the prob...
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
No data available
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about IBM Security QRadar vs. Logpoint and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.