We performed a comparison between LogPoint and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: LogPoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. LogPoint can improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: LogPoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: The complexity of LogPoint's initial setup can range from complex and time-consuming to fast and easy, depending on the user's experience and the organization’s size. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: LogPoint's fixed pricing model is seen as cost-effective and competitive. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: LogPoint makes costs more predictable and enables companies to generate revenue through security operation services. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"The UI-based analytics are excellent."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"They basically charge you in a better way."
"Log collection, dashboards and reporting are good."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
"The solution is user-friendly."
"As a SIEM, probably the best feature is that it can be tuned effectively. There are very few SIEMs out there that can be effectively tuned to provide you with meaningful information and not be overwhelmed."
"The most useful feature that I've found so far is the search function. I like all the different ways you're able to search through metadata and the different ways you're able to correlate or search through logs to find out what's going on."
"The Web Console is my favorite. It enables me, at a glance, to see the health of the environments."
"It allows us to automate a lot of things with a smaller team."
"Their customer support is friendly and willing to help."
"It's very easy to create the correlation rules with LogRhythm, and there are some advanced features like SIEM and UEBA, which are also very valuable."
"Provides visibility into the network."
"Overall effectiveness is very good. I like how it is oriented to both analysts and technical support people. It's easily adopted by end users as much as by technologists."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"Sentinel's reporting is complex and can be more user-friendly."
"The interface could be more user-friendly. It''s a small improvement that they could make if they wanted to."
"Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel."
"We'd like also a better ticketing system, which is older."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"It is complicated to collect daily logs from other systems."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"The interface needs things like wizards that will assist with creating complex correlation rules."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"LogPoint must find a way to integrate the servers without agents."
"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
"Sometimes, the product is not stable."
"Log management could be better because transporting the log from a password to the client system takes time."
"More help and assistance with some of the open source products, everything seems to be focused on Windows versus giving some guidance and some documentation on how to use it."
"I would like it to do a lot of the automation (which I still need to learn more about), because I am essentially a one man shop doing all the jobs. I'd like for it to be able to do more for me."
"My big thing is the easability. I don't like to go to two different systems. The fat client that you have to install to configure it, then the web console which is just for reporting and analysis. These features need to collapse, and it needs to be in a single solution. Going through the web solution in the future is the way to do it, because right now, it is a bit cumbersome."
"Move it to Linux. I would like to see it get off the SQL Server."
"I think they probably need to, because a lot of companies are having this cloud-first strategy, where anything that's new has to go into the cloud for some reason."
"It will definitely help if the parsing side would be much easier, meaning it would be better if we could easily make adjustments on the parser, both on standard and non-standard log sources."
"There used to be the ability to create alarms based on message text that was included in LR Version 6.x that has been removed in LogRhythm 7.x, and on that, I would like to see it added back."
"Scalability misses the mark sometimes, especially when you have an integrated disaster recovery built into the solution."
Logpoint is ranked 28th in Log Management with 20 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Logpoint is rated 7.4, while LogRhythm SIEM is rated 8.4. The top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Wazuh and Splunk Enterprise Security, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, Fortinet FortiSIEM and LogRhythm Axon. See our LogRhythm SIEM vs. Logpoint report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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