

Arcserve UDP and Microsoft DPM both provide data management solutions in the competitive backup and recovery market. Arcserve UDP is generally preferred for its pricing advantages and ease of setup, while Microsoft DPM excels in integration features for Microsoft environments.
Features: Arcserve UDP supports agentless backup for VMware and Hyper-V, offers global deduplication, and includes virtual standby capabilities. It provides ease of use for managing both physical and virtual servers. Microsoft DPM, on the other hand, integrates seamlessly with Microsoft suites like System Center, enabling smooth management of Microsoft-centric environments. It excels in application, file, and system backup for Microsoft servers such as Exchange and SharePoint, effectively supporting Microsoft enterprise applications.
Room for Improvement: Arcserve UDP could enhance integration with Linux and cloud platforms, improve cloud replication features, and expand cross-platform support. Microsoft DPM requires augmented compatibility with non-Microsoft environments, more robust reporting capabilities, and stronger community support to reduce maintenance burdens. Additionally, it could enhance features for integration with external devices.
Ease of Deployment and Customer Service: Both solutions primarily deploy on-premises with hybrid options. Arcserve UDP is recognized for its faster technical support, though improvements in documentation and response punctuality are needed. Microsoft DPM faces challenges with its more hands-on maintenance due to a less robust user community and similar support experiences.
Pricing and ROI: Arcserve UDP is considered cost-effective due to its competitive pricing and minimal hardware investment needs. It offers good ROI through efficient storage and infrastructure savings. Microsoft DPM is deemed more affordable for those with enterprise agreements within the Microsoft ecosystem, though its cost is higher for smaller businesses. Both deliver good ROI owing to effective storage functionalities and reduced need for further infrastructure investments.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.1% |
| Microsoft DPM | 0.9% |
| Other | 98.0% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
Microsoft Data Protection Manager (DPM) is an enterprise backup system that can be used to back up data from a source location to a target secondary location. Microsoft DPM allows you to back up application data from Microsoft servers and workloads, and file data from servers and client computers. You can create full backups, incremental backups, differential backups, and bare-metal backups to completely restore a system. Microsoft DPM can store backup data to disks for short-term storage, to Azure Cloud for both for short-term and long-term storage off-premises, and to tapes for long-term storage, which can then be stored offsite. Backed up files are indexed, which allows you to easily search your recovered data.
Microsoft DPM contributes to your business continuity and disaster recovery strategy by facilitating the backup and recovery of enterprise data, ensuring resources are available and recoverable during planned and unplanned outages. When outages occur and source data is unavailable, you can use DPM to easily restore data to the original source or to an alternate location.
Key Features of Microsoft DPM:
Reviews from Real Users
Microsoft DPM stands out among its competitors for a number of reasons. Two major ones are its robust and flexible backup capabilities and its being easy to manage with one central dashboard.
William M., the head of ICT infrastructure & security at a tech services company, notes, "The automated procedure is quite good for us, as it is able to capture all of the information that we require. The compatibility is very good. We have an IBM AS/400 machine in our office that we're using, and we're able to back it up fine. This is the same for other systems, as well. I think that overall, it is really adaptable, compatible, and scalable."
Mohammed I., a managing director at Adalites, notes, "I would definitely recommend data protection DPM. It has an application backup, a file backup, a system backup and a hypervisor. It works flawlessly, never a problem."
Rodney C. a system analyst at a financial services firm, writes, "The most valuable feature is that DPM has an index so individual files can be searched. This is our primary tool for recovering deleted files or folders. Once we implement a System Center Operations Manager, all of our DPM servers can then be seen on one dashboard."
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