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Arcserve UDP vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Microsoft DPM
Ranking in Backup and Recovery
26th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Microsoft DPM is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Arthur Fan - PeerSpot reviewer
Scales well, free to use, and simple setup
The support from Microsoft DPM is good but we have to pay for the answers. We have to purchase points and when we need to use the support we have to use some of the points that we purchased. The support does not cost very much and we pay for each problem we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recovery part of the product is very good."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The ease of use is the best feature of the product."
"It is easy to configure."
"It allows us to back up all the servers and centrally manage them."
"The backup is the most valuable feature. It also makes storage very easy."
"Global deduplication is the best feature of this solution."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"This solution helps us to manage all of the operations across servers and different workstations."
"The user interface is very good. The reporting and monitoring features are also good."
"I could back up all the stuff we had, even the VMs we have for Hyper V."
"The most important feature is that it's easy to use."
"Its capability to give a BMR for all the workstations that I want to connect to."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"Microsoft DPM is scalable."
"The most valuable feature is the recovery."
 

Cons

"The tool doesn't provide cloud integration in India."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"We could not go into granular details of retrieving backup information."
"The time to backup servers that sit in DMZ must be improved."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"The support could be more knowledgeable and faster."
"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."
"It would be better if it integrated seamlessly with open source and competitor products. In the next release, I would like to see some data governance frameworks. It should have support features for data integration and data replication like Veeam. Right now, we are also using Veeam for certain scenarios."
"Setting up the solution can be complex."
"The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects."
"Management reporting could be improved."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"The user friendliness could be improved."
"It can back up, yet it lacks features compared to Veeam."
 

Pricing and Cost Advice

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The solution is not very expensive, but it is not cheap."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is very expensive."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"I feel that the product is fairly priced."
"The pricing is moderate."
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
11%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
15%
Government
10%
Educational Organization
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft licensing is complex, especially for enterprise or data center solutions. However, it's not more complicated compared to other competitors and the market is well balanced.
What needs improvement with Microsoft DPM?
I am not sure if I am competent enough to address areas for improvement in Microsoft DPM.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Arcserve UDP vs. Microsoft DPM and other solutions. Updated: June 2025.
859,579 professionals have used our research since 2012.