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Arcserve UDP vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Microsoft DPM
Ranking in Backup and Recovery
26th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Microsoft DPM is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Arthur Fan - PeerSpot reviewer
Scales well, free to use, and simple setup
The support from Microsoft DPM is good but we have to pay for the answers. We have to purchase points and when we need to use the support we have to use some of the points that we purchased. The support does not cost very much and we pay for each problem we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"Easy restoration and the solution works quickly."
"The ROI is very good because of the speed of the backup."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The most valuable features are the replication to the cloud and the deduplication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"It is a very stable solution...It is a scalable solution."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Microsoft DPM is scalable."
"It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
"Its capability to give a BMR for all the workstations that I want to connect to."
"The most valuable feature is the recovery."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"The most important feature is that it's easy to use."
"It has an application backup, a file backup, a system backup and a hypervisor."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
 

Cons

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The time to backup servers that sit in DMZ must be improved."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"It takes much time to verify and consolidate images for backups."
"They could work on their marketing approach. I don't see many people leveraging it."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Compatibility and integration with other products needs improvement."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"The user friendliness could be improved."
"You have only a few settings and if you change them for some special configurations, it's very difficult."
"We can't take a snapshot and take it outside, which is a problem."
"To evaluate the solution's abilities and its performance under demanding conditions, it is recommended to carry out a stress test."
"It can back up, yet it lacks features compared to Veeam."
"The user interface can be improved quite a bit."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The solution is very expensive."
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Financial Services Firm
8%
Government
7%
Computer Software Company
15%
Government
10%
Educational Organization
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft licensing is complex, especially for enterprise or data center solutions. However, it's not more complicated compared to other competitors and the market is well balanced.
What needs improvement with Microsoft DPM?
I am not sure if I am competent enough to address areas for improvement in Microsoft DPM.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Arcserve UDP vs. Microsoft DPM and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.