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Arcserve UDP vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Microsoft DPM
Ranking in Backup and Recovery
35th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.4% compared to the previous year. The mindshare of Microsoft DPM is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.1%
Microsoft DPM1.0%
Other97.9%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Nirukshitha Gamage - PeerSpot reviewer
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"I like the tool's speed."
"The standard backup and restore feature is most used."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable features are the replication to the cloud and the deduplication."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The most important feature is that it's easy to use."
"It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"Microsoft DPM provides enhanced security and streamlines processes through automation, which results in better security for users."
"The most valuable feature is that DPM has an index so individual files can be searched."
"The solution backs up Microsoft workloads as well as anything on the market."
"The initial setup is quite straightforward."
"I like the core backup feature. I also like the file server backup feature. I find Microsoft DPM interesting because it has fantastic integration with Microsoft products. For example, in Exchange and SharePoint, DPM is excellent when it comes to backing up data. It also does a decent job with open-source products."
 

Cons

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"A lot of their new technologies are not very good."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"We could not go into granular details of retrieving backup information."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"Additional Hyper-V knowledge would be great."
"The user friendliness could be improved."
"Management reporting could be improved."
"We can't take a snapshot and take it outside, which is a problem."
"Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM."
"It can back up, yet it lacks features compared to Veeam."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The solution is very expensive."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The price of this product is high and it should be lower."
"It is approximately $400 to purchase a virtual service outright."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Government
10%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Microsoft DPM?
The pricing of Microsoft solutions rates in the middle range at five out of ten.
What needs improvement with Microsoft DPM?
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities. AI integration is not necessary for backups as this is not a security solution.
What is your primary use case for Microsoft DPM?
We use Microsoft DPM for backup servers. ManageEngine is used to manage workstations and servers, and Operation Manager is used for monitoring.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Arcserve UDP vs. Microsoft DPM and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.