Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
17th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 4.6%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
MinaMagdy1 - PeerSpot reviewer
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to back up all the servers and centrally manage them."
"It's simple to set up."
"It is very stable."
"The product's deployment process was straightforward."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The solution's initial setup is straightforward."
"The management part of Dell PowerProtect Data Manager has improved significantly."
"The most valuable feature of the solution is its integrated approach."
"Dell PowerProtect Data Manager is a comprehensive backup software that integrates with Dell backup storage to enhance data protection."
"The most valuable features of the solution are flexibility and data protection."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration."
 

Cons

"Its interface can be improved. I find it unintuitive."
"The product is not user-friendly."
"The solution's reporting could be improved and should provide customized reports."
"The solution can improve by allowing older versions to support the latest version of the OS."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The initial setup was complex."
"Backups are very slow and time consuming."
"The solution should enhance its user interface and make it more flexible."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"A lot of improvement is required in Dell's first level of support."
"PowerProtect Data Manager is missing a feature for takeout, which means I cannot store backup data off-site within the software. This is a limitation for organizations that require off-site solutions."
"The tool's scalability has certain shortcomings, making it an area where improvements are required."
"When I raise a ticket, it sometimes takes a while to get a response."
"They should include a feature similar to S3 bucket."
 

Pricing and Cost Advice

"The solution is priced well compared to other solutions."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"As an MSP partner, I believe that the prices are fair."
"In comparison to other vendors, it is a low-cost solution."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is very expensive."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The solution is more affordable than other vendors."
"Dell PowerProtect Data Manager is not an expensive solution."
"The solution is not less expensive than competitors but pricing deals are available."
"The product is offered at a very competitive price in the market."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Financial Services Firm
8%
Government
7%
Computer Software Company
11%
Financial Services Firm
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
Overall, pricing does not significantly impact our decision. The main concern is the solution itself, presales activities, and positioning it in the right place. Commercial aspects are secondary to...
What needs improvement with Dell PowerProtect Data Manager?
The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Arcserve UDP vs. Dell PowerProtect Data Manager and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.