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Arcserve UDP vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.4% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 3.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect Data Manager3.6%
Arcserve UDP1.1%
Other95.3%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
MinaMagdy1 - PeerSpot reviewer
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are happy with the product’s functionality."
"The ROI is very good because of the speed of the backup."
"The most valuable feature of Arcserve UDP is live replication."
"The product provides instant and virtual standbys."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The recovery part of the product is very good."
"The solution has no limitations because it does backup for Linux and Windows."
"Instant recovery is the most valuable feature of Arcserve UDP."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"The solution's initial setup is straightforward."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"I love that it has an interactive GUI, and it is not complicated to use."
"The most valuable features of the solution are flexibility and data protection."
"The deduplication is the most valuable feature because it helps to control the overhead."
 

Cons

"It takes much time to verify and consolidate images for backups."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Its interface can be improved. I find it unintuitive."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"They should include a feature similar to S3 bucket."
"As a new product, there are some things that still need to improve a bit as it matures."
"Management is difficult and it is hard to determine when things aren't working properly."
"A lot of improvement is required in Dell's first level of support."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response."
 

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The solution is very expensive."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"There is an annual license required for this solution and it is priced well."
"The solution is not less expensive than competitors but pricing deals are available."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"Dell PowerProtect Data Manager is not an expensive solution."
"The product is offered at a very competitive price in the market."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The solution is more affordable than other vendors."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
11%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
Overall, pricing does not significantly impact our decision. The main concern is the solution itself, presales activities, and positioning it in the right place. Commercial aspects are secondary to...
What needs improvement with Dell PowerProtect Data Manager?
The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Arcserve UDP vs. Dell PowerProtect Data Manager and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.