We performed a comparison between ARCON Privileged Access Management and IBM Security Secret Server based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."100% compliant and you don't have to maintain ID management for each and every user."
"One important feature is the administrator access, mainly for Windows machines as well as Linux machines. It is important for us because there is accountability associated with each user ID. And the recordings are also helpful."
"Technical support is good. I rate the technical support an eight out of ten."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"The initial setup is very straightforward. It's not complex at all."
"The deployment process for the solution was easy...The solution's technical support team was good."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"Stability-wise, I think it is a very good solution."
"The live recording is a very useful feature."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required."
"I would like for it to be dependent on Windows as opposed to Linux."
"We would like to see support for privileged accounts used in web-based systems like Blue Coat Secure Web Gateway, VMware ESXI management tools, etc."
"The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"The deployment process is a bit complex because no document is available."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The nonclustered index is working in an area with a problem that needs improvement."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
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ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. ARCON Privileged Access Management is rated 7.8, while IBM Security Secret Server is rated 8.2. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ManageEngine PAM360 and Delinea Secret Server, whereas IBM Security Secret Server is most compared with Delinea Secret Server, CyberArk Privileged Access Manager and Delinea Privileged Access Service. See our ARCON Privileged Access Management vs. IBM Security Secret Server report.
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