CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

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Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and IBM Security Secret Server based on real PeerSpot user reviews.

Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Privileged Access Manager vs. IBM Security Secret Server Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation.""We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs.""I'm no longer the product owner for PAM, but I can say that the most useful feature is the vault functionality, which keeps all your passwords secure in a digital vault.""The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five.""It is a central repository. Therefore, if someone needs to access a server, then they go through CyberArk PAM. It provides a secure way to do this and CyberArk PAM records everything. For example, if you are connecting to a Linux server, then once you get into the Linux server and if it is integrated with CyberArk, it will automatically start recording everything that is being done. In most banks, seeing the recordings is very useful. If there are any gaps or something has happened which shouldn't have happened, then we can check the logs and videos. So, it gives security, in a robust manner, to the organization.""I really like the PTA (Privileged Threat Analytics). I find this the best feature.""The threat analytics is an important feature.""The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"

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"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components.""Stability-wise, I think it is a very good solution.""What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance.""As a PAM solution, Secret Server performs all the use cases in our environment.""The live recording is a very useful feature."

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Cons
"The authentication port is available in CyberArk Alero but not Fortinet products.""The tool’s pricing and scalability can be better.""The solution needs better features for end users to manage their own whitelisting for API retrieval.""The interface on version 9 looks old.""Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up.""​It's hard to find competent resellers/support.""Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions.""If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."

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"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website.""It would be preferable if the full proxy was included in the IBM Security Secret Server.""Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script.""The newer interface is more difficult to use than the previous one, and consequently, new users might need more training.""The nonclustered index is working in an area with a problem that needs improvement."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "I believe that we paid 35,000 or 40,000 US dollars for it."
  • "My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
  • "The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
  • More IBM Security Secret Server Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:Stability-wise, I think it is a very good solution.
    Top Answer:The nonclustered index is working in an area with a problem that needs improvement. In some cases, when they create some index in the tool, you may face some problems with the parallelism and some… more »
    Top Answer:I use the tool for dynamic services, integration services, and reporting services. I have years of working experience with the tool. I am a DBA and a support administrator for SQL Server, and also all… more »
    Ranking
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    11,160
    Comparisons
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    Reviews
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    Average Words per Review
    621
    Rating
    8.9
    Views
    816
    Comparisons
    544
    Reviews
    4
    Average Words per Review
    686
    Rating
    8.0
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    IBM Security Secret Server protects privileged accounts from hackers and insider threats, helps ensure compliance with evolving regulations, and allows authorized employees to seamlessly gain access to the tools and information they need to drive productivity. Easily detect, manage and audit privileged accounts, and control which applications are permitted to run on endpoints and servers to prevent malicious applications from penetrating the environment. IBM Security Secret Server is fast to deploy, easy to use and scalable for the enterprise.

    Sample Customers
    Rockwell Automation
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Insurance Company7%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    REVIEWERS
    Small Business57%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise12%
    Large Enterprise65%
    Buyer's Guide
    CyberArk Privileged Access Manager vs. IBM Security Secret Server
    March 2024
    Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. CyberArk Privileged Access Manager is rated 8.8, while IBM Security Secret Server is rated 8.2. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas IBM Security Secret Server is most compared with Delinea Secret Server and Delinea Privileged Access Service. See our CyberArk Privileged Access Manager vs. IBM Security Secret Server report.

    See our list of best Privileged Access Management (PAM) vendors.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.