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CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
228
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
28th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 16.3%, down from 22.0% compared to the previous year. The mindshare of IBM Security Secret Server is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager16.3%
IBM Security Secret Server1.0%
Other82.7%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
AsifIqbal - PeerSpot reviewer
Easy to set up and manage and has good scalability and stability, but its technical support team needs to be more aggressive in solving issues
What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website. In the next version of IBM Security Secret Server, I want to see more lightweight recording, architecture, or infrastructure requirements. Currently, it's heavy, so I want it reduced to make adapting IBM Security Secret Server much more effortless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer support has been very helpful and responsive."
"Every aspect of the solution is very well integrated, and even that gives comfort. It is a fail-safe kind of environment."
"It is a scalable product."
"The most valuable feature is the special management. It records the activity and the actions that we use for auditing."
"The most valuable feature is privileged session management."
"Their legacy of more than 20 years is very valuable. It brings a lot of stability to the product and a wide variety of integration with the ecosystem. Because of these factors, it has also been very successful in deployment. So, the legacy and integration with other technologies make the PAM platform very stable and strong. In terms of features, most of the other vendors are still focusing just on the privileged access management or session recording, but CyberArk has incorporated artificial intelligence to make PAM a more proactive system. They have implemented threat analytics into this, and there is also a lot of focus on domain controller production, Windows Server protection, and stuff like that. They have also further advanced it with the security on the cloud and DevOps systems. They have a bundle licensing model, which really helps. They don't have a complex licensing model. Even though in our market, people say CyberArk is expensive as compared to some of the other products, but in terms of overall value and as a bundling solution, it is an affordable and highly scalable product."
"The established sessions on the target systems are fully isolated and the privileged account credentials are never exposed to the end-users or their client applications and devices."
"The ability to monitor privileged accounts throughout the enterprises."
"The live recording is a very useful feature."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"Stability-wise, I think it is a very good solution."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
 

Cons

"The current interface doesn't scale that well, and has some screens still in the old layout."
"It could be more user-friendly. Sometimes I encounter issues, and I do not know what the issue is."
"The current process for accessing RDP through the CyberArk or administrative portal involves downloading an RDP file. This is inconvenient for users and problematic due to security restrictions that prevent accessing servers via downloaded RDP files."
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"There is a lot of room for improvement in the report section. I also work on other tools, such as Thycotic, which allows you to create customized reports for your organization's needs. In CyberArk, there are limited reports, whereas in Thycotic or some of the other PAM tools, because the database is different, you can customize the report based on your needs through SQL queries."
"As of now, it does not manage all of the IDM practices. It is only good as a PAM solution."
"The installation process should be easier and more user-friendly so that you don't need to hire a third party to deploy it."
"There is a learning curve when it comes to planning out the deployment strategy, but once it is defined, it runs itself."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The nonclustered index is working in an area with a problem that needs improvement."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
 

Pricing and Cost Advice

"It is in line with its competitors, but all such solutions cost too much money."
"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"This solution is expensive."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"I believe that we paid 35,000 or 40,000 US dollars for it."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Manufacturing Company
10%
Insurance Company
10%
Performing Arts
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise41
Large Enterprise171
By reviewers
Company SizeCount
Small Business4
Large Enterprise3
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
There has been no reduced cost associated with CyberArk Privileged Access Manager, as when it is required, you must pay for their licensing and prepare the full environment. While there are costs f...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.