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ARCON Privileged Access Management pros and cons

Vendor: ARCON
3.9 out of 5
256 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Session recording is highly valued for its compliance coverage and its integration with in-house applications.
ARCON Privileged Access Management automatically updates stored passwords with predefined frequency and complexity, enhancing security.
Deployment of ARCON Privileged Access Management is straightforward and the migration from on-premise to cloud environments is seamless, which includes features like load balancing.
The notification alert feature in ARCON Privileged Access Management effectively notifies network administrators of probable malicious activities.
ARCON Privileged Access Management continuously improves by incorporating user feedback and adapting to industry trends.

CONS

ARCON Privileged Access Management currently depends on Internet Explorer, lacking support for other popular browsers such as Chrome and Firefox.
The lack of readily available APIs makes automation difficult, requiring users to develop their own solutions over months.
The password management functionality needs improvement, especially in expanding the pool of supported devices and connectors.
The deployment process of ARCON Privileged Access Management is complex due to insufficient documentation.
Scalability and performance optimization require enhancement to manage users efficiently.
 

ARCON Privileged Access Management Pros review quotes

HeadOfIn0e84 - PeerSpot reviewer
Jul 1, 2018
It gives us a lot of comfort in terms of security level. Our infrastructure devices and servers are secured and nobody can have unauthorized access to them.
it_user864609 - PeerSpot reviewer
Apr 29, 2018
After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity.
RG
Jul 10, 2018
For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature."
Learn what your peers think about ARCON Privileged Access Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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SystemsEa521 - PeerSpot reviewer
Sep 9, 2018
Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself.
Consulta3e37 - PeerSpot reviewer
Jun 27, 2018
With this log available, we can drill down to the activities performed by the people within our kiosk. There is a great feature where in the case of Unix servers, we have our own text-based logs. In the case of Window's server, we cannot create a text-based log, so our kiosk takes the screenshot or picture of the screen when I am working. It does this every three seconds.
PY
Aug 23, 2018
One important feature is the administrator access, mainly for Windows machines as well as Linux machines. It is important for us because there is accountability associated with each user ID. And the recordings are also helpful.
reviewer1371597 - PeerSpot reviewer
Jun 17, 2020
The initial setup is very straightforward. It's not complex at all.
reviewer1384740 - PeerSpot reviewer
Jul 26, 2020
100% compliant and you don't have to maintain ID management for each and every user.
S Azeem - PeerSpot reviewer
May 23, 2023
Technical support is good. I rate the technical support an eight out of ten.
AK
Jun 28, 2018
It was very easy for us to move this application and database from on-premise to cloud, as well as configure new things, such as load balancing. The product is very compatible.
 

ARCON Privileged Access Management Cons review quotes

it_user854085 - PeerSpot reviewer
Apr 11, 2018
If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there.
HeadOfIn0e84 - PeerSpot reviewer
Jul 1, 2018
This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing.
it_user864609 - PeerSpot reviewer
Apr 29, 2018
One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable.
Learn what your peers think about ARCON Privileged Access Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
817,751 professionals have used our research since 2012.
RG
Jul 10, 2018
There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help...
SystemsEa521 - PeerSpot reviewer
Sep 9, 2018
Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors.
Consulta3e37 - PeerSpot reviewer
Jun 27, 2018
The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change.
PY
Aug 23, 2018
It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox.
reviewer1371597 - PeerSpot reviewer
Jun 17, 2020
The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think.
reviewer1384740 - PeerSpot reviewer
Jul 26, 2020
Hazard flow could be improved, the data compliance portion.
S Azeem - PeerSpot reviewer
May 23, 2023
The deployment process is a bit complex because no document is available.