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AppRiver Email Security vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppRiver Email Security
Ranking in Email Security
23rd
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Email Security
15th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of AppRiver Email Security is 1.0%, down from 1.2% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

John Zupancic - PeerSpot reviewer
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"The most important feature is behaviour detection."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most valuable feature of the solution is the ease of deployment."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
 

Cons

"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"The EDR part of the product is an area of concern where improvements are required."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The solution’s scalability is limited."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Network vulnerability scanning could be improved."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution's documentation is not good, and I'm struggling to change global configurations."
 

Pricing and Cost Advice

"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
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865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
8%
Retailer
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AppRiver Email Security?
It's easy to use and user-friendly. Users can also easily release spam emails.
What is your experience regarding pricing and costs for AppRiver Email Security?
I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible.
What needs improvement with AppRiver Email Security?
It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Also Known As

AppRiver Advanced Email Security
No data available
 

Overview

 

Sample Customers

IHMC
Information Not Available
Find out what your peers are saying about AppRiver Email Security vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.