We performed a comparison between AppRiver Email Security and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The basic features are okay and I'm satisfied with the Defender."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Microsoft Defender for Office 365 is a stable solution."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"It is a very scalable solution."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"The spam filter for email is good."
"The archive feature is valuable."
"The stability is very good."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The custom alerts have to improve a lot."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The pre-sales cost calculations could be more transparent."
"There's room for improvement regarding the time frame for retrieving emails."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"We find the cost to be prohibitive."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"The largest complaint that we hear from our customers is that there is no local support."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
"The false positives are an issue."
"Pricing for the platform could still be cheaper."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. AppRiver Email Security is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Avanan and IRONSCALES, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our AppRiver Email Security vs. Proofpoint Email Protection report.
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