AppRiver Email Security vs Microsoft Exchange Online Protection (EOP) comparison

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Executive Summary

We performed a comparison between AppRiver Email Security and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
John Zupancic
Sandeep G.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender for Office 365's most valuable feature is its performance.""Since we have started using the solution, there have been fewer compromises.""The basic features are okay and I'm satisfied with the Defender.""The good part is that you don't have to configure it, which is very convenient.""The most valuable feature of Microsoft Defender for Office 365 is the ease of use.""Microsoft Defender for Office 365 is a stable solution.""The product is not resource-intensive.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."

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"It's easy to use and user-friendly. Users can also easily release spam emails.""They are very easy to use."

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"The solution's stability is very, very good. I didn't face any problems in the last year.""We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features.""We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point.""The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier.""The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use.""What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents.""It offers great security against malware and other threats.""The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."

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Cons
"There is room for improvement in terms of reporting.""You should be able to deploy Defender for every subscription without the need to add servers.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help.""Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are.""The product must provide better malware detection.""They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."

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"Email security checks contain a small number of false positives.""It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."

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"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful.""The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well.""When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations.""We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability.""The tool is not 100% stable.""The reporting needs a little bit of improvement.""The tool's classification for bulk email is cumbersome.""The licensing can be on the expensive side, especially in the cloud space."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
  • "I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
  • More AppRiver Email Security Pricing and Cost Advice →

  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:It's easy to use and user-friendly. Users can also easily release spam emails.
    Top Answer:I can rate it five out of ten because there are different platforms that also offer the same services for lower prices… more »
    Top Answer:It needs to make sure that the application is up to date with new attacks. They should also send us the demo or… more »
    Top Answer:The initial setup was easy. The configuration process is very straightforward.
    Top Answer:We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no… more »
    Top Answer:The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    AppRiver Advanced Email Security
    Microsoft EOP, MS Exchange Online Protection
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    AppRiver’s Email Security Solution is a cloud-based Anti Phishing and malware filter that’s designed to keep your inbox clean and your network safe. A simple MX Record change routes your mail through the Email Security servers before it ever reaches your network, which ensures that the mail that reaches your network doesn’t pose a threat. While our solution contains numerous adjustable settings, it is designed to work efficiently and optimally with little or no interaction from administrators.

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    IHMC
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Non Profit9%
    Legal Firm8%
    Construction Company8%
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Construction Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business52%
    Midsize Enterprise18%
    Large Enterprise30%
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. AppRiver Email Security is rated 9.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". AppRiver Email Security is most compared with Avanan, Proofpoint Email Protection and IRONSCALES, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Protection.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.