We performed a comparison between AppRiver Email Security and Avanan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Since we have started using the solution, there have been fewer compromises."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"The integration with all our existing and new applications is great."
"The ease of installation and the AI capacity of the product are valuable."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"It is simple to deploy this platform and interact with the set features."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"I highly recommend this solution to any prospective buyer."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We need a separate license and we don't know how to get the license that is required."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"They should come up with a mobile application so that it can be more flexible."
"The overall user interface is not attractive. It needs some improvement."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"Avanan doesn't cover certain tool segments."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
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AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while Avanan is ranked 6th in Email Security with 21 reviews. AppRiver Email Security is rated 9.0, while Avanan is rated 9.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and IRONSCALES, whereas Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and TitanHQ SpamTitan.
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