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AppRiver Email Security OverviewUNIXBusinessApplication

AppRiver Email Security is #22 ranked solution in top Email Security tools. PeerSpot users give AppRiver Email Security an average rating of 9.0 out of 10. AppRiver Email Security is most commonly compared to Microsoft Defender for Office 365: AppRiver Email Security vs Microsoft Defender for Office 365. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
Buyer's Guide

Download the Email Security Buyer's Guide including reviews and more. Updated: July 2022

What is AppRiver Email Security?

AppRiver’s Email Security Solution is a cloud-based Anti Phishing and malware filter that’s designed to keep your inbox clean and your network safe. A simple MX Record change routes your mail through the Email Security servers before it ever reaches your network, which ensures that the mail that reaches your network doesn’t pose a threat. While our solution contains numerous adjustable settings, it is designed to work efficiently and optimally with little or no interaction from administrators.

AppRiver Email Security was previously known as AppRiver Advanced Email Security.

AppRiver Email Security Customers

IHMC

AppRiver Email Security Video

AppRiver Email Security Pricing Advice

What users are saying about AppRiver Email Security pricing:
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."

AppRiver Email Security Reviews

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John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
MSP
Top 5
Pricing that is competitive, excellent technical support, and email security
Pros and Cons
  • "They are very easy to use."
  • "Email security checks contain a small number of false positives."

What is our primary use case?

We are a reseller, and while we sell it to customers, only about a hundred of them use it. There are a hundred businesses, not endpoints.

What is most valuable?

They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use.

We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.

What needs improvement?

Email security checks contain a small number of false positives.

For how long have I used the solution?

I have dealt with the Zix AppRiver solution for five or six years.

We are always working with the most recent version because everything is hosted online.

Buyer's Guide
Email Security
July 2022
Find out what your peers are saying about Zix, Barracuda Networks, Proofpoint and others in Email Security. Updated: July 2022.
620,068 professionals have used our research since 2012.

How are customer service and support?

Technical support is no longer as good as it once was.

When they were just AppRiver, they were fantastic. They're not as good now that Zix owns them, but they're still good. They're simply not as good as they once were, but that's to be expected when you acquire a larger corporation.

Which solution did I use previously and why did I switch?

We have customers that use Proofpoint, but we don't use Proofpoint at this time.

How was the initial setup?

This solution is maintained and deployed for our customers.

It requires very little maintenance, which is why it is so appealing, and it creates very few false positives.

Because everything is hosted, the initial setup is simple. The most crucial step is to update the MX records.

What's my experience with pricing, setup cost, and licensing?

I think they're a very good value. They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that. Pricing is competitive

What other advice do I have?

It works very well. we were MX Logic, which then got bought by McAfee. We were Postini users who were acquired by Google; from there, we moved to AppRiver and have been there ever since. It's just been solid.

As the Zix Email Encryption is clunky, I would rate it a seven out of ten.

The email security is very good, I would rate AppRiver Email Security a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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