We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The application is easy to use, as it is friendly and graphic."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The most valuable feature of New Relic is its ease of use."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The product allows the developer to see the actual problems in the applications."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"New features are added often."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The ability to get CI information from AppPulse into OMi."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"We have had issues with our agents going offline."
"The deployment process could be improved."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"There were some settings we had issues with."
"I would like an infrastructure network that provides real-time views, showing the issues."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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