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Appian RPA vs Make comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian RPA
Ranking in Process Automation
20th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Robotic Process Automation (RPA) (11th)
Make
Ranking in Process Automation
6th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
18
Ranking in other categories
AI Software Development (4th)
 

Mindshare comparison

As of July 2026, in the Process Automation category, the mindshare of Appian RPA is 0.9%, up from 0.3% compared to the previous year. The mindshare of Make is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Make1.7%
Appian RPA0.9%
Other97.4%
Process Automation
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Director & Key Managerial Personnel at Newlight Technology Solutions Private Limited
Partnering with comprehensive automation for increased efficiency
The best feature of Appian RPA is that it is highly integrated into the Appian platform itself. It is very easy to configure that in the end-to-end Appian automation solution. The second notable feature is that Appian RPA gives you a lot of flexibility in terms of how you want to design the robotic tasks. It has a very detailed orchestration console which provides details about the entire runtime and the logs of Appian RPA where you can find in detail what the robot did on the virtual machine. Appian provides dashboards where users or admins can log in and see how the robots are performing various robotic tasks. It is very detailed and gives substantial insight into how Appian RPA is functioning or is operational. It also lets you drill down into specific details at each task level.
Dinesh Lavu - PeerSpot reviewer
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
Automation workflows have saved time and have reduced manual work for my client projects
Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"I find the pricing of Appian RPA reasonable because it is user-based, and we can experiment with it."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"I am using Make for content creation, and it saves time in content creation for me and helps with tasks by creating content for me even without writing a single word."
"Make has positively impacted my organization by reducing the number of hours that go into validating and verifying the flow of a particular repetitive process, which would otherwise take multiple hours, to just a few minutes to review for more than 1,000 or 2,000 case scenarios."
"Make has positively impacted my organization by helping me save around 10 plus hours per month to automate reporting and social media posting."
"Make saves me roughly forty-five percent to sixty percent of time since the analysis part and solution are provided below the question."
"Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"Make has positively impacted my organization by reducing our manual workflow and workload by almost twenty to thirty percent, which I feel is great."
"Using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved."
 

Cons

"In my opinion, Appian RPA can be improved."
"There are not any areas that need improvement off the top of my head."
"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"There is still a lot of difference when it comes to how the credits come into use and how to monetize what is being offered by Make."
"Actually, I did not finish this project with Make; I could not manage to finish the full workflow, and I decided to leave it as it is, implementing it a different way because it is very tricky."
"I chose a nine out of ten because sometimes my browser gets crashed while working on Make, and I do not know why."
"One area for improvement is an auto-building feature."
"There is a file size constraint, as when I try to upload a PDF question bank of 200 pages, it shows an error and the file cannot process the data."
"One area that needs improvement is the debugging and monitoring."
"Sometimes the platform is too laggy and loads slowly."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
 

Pricing and Cost Advice

Information not available
"The price of Make is approximately $20 per month for the platform."
report
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902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
17%
Insurance Company
10%
Comms Service Provider
8%
Outsourcing Company
15%
Educational Organization
14%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we provided ongoing consulting services.
What needs improvement with Appian RPA?
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are still not entirely certain about how well the record type feature performs on Appia...
What is your primary use case for Appian RPA?
We have been working with Appian RPA along with the entire workflow case management suite. Recently, Appian released their AI, which achieved general availability in August 2025. This is a document...
What is your experience regarding pricing and costs for Make?
Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...
What needs improvement with Make?
I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...
What is your primary use case for Make?
My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.
 

Comparisons

 

Also Known As

Jidoka RPA
Integromat
 

Overview

 

Sample Customers

empark, talan, liverpool, ayesa, aeromexico, teknei
Buan Consulting, Armadia
Find out what your peers are saying about Appian RPA vs. Make and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.