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Appian RPA vs CMW Tracker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian RPA
Ranking in Process Automation
20th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Robotic Process Automation (RPA) (11th)
CMW Tracker
Ranking in Process Automation
31st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (28th)
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of Appian RPA is 0.9%, up from 0.5% compared to the previous year. The mindshare of CMW Tracker is 2.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Appian RPA0.9%
CMW Tracker2.1%
Other97.0%
Process Automation
 

Featured Reviews

Ashish-Chopra - PeerSpot reviewer
Principal Architect at Westpac Bank
Automation has reduced manual errors and now needs better high-volume data handling
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are still not entirely certain about how well the record type feature performs on Appian with high volumes of data. After conducting client calls with HSBC, Santander, and a few of the Big Four, we learned about use cases where Appian has been used for high volumes of data. We are planning to conduct a proof of concept to test that hypothesis. Additional features that could enhance Appian RPA in the future would include AI on Azure. Currently, their AI is only AWS-based, and we are in discussions with the company about this because we are an Azure shop. I believe this would be a good area for them to concentrate on.
Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the pricing of Appian RPA reasonable because it is user-based, and we can experiment with it."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"Overall, this is an excellent workflow management tool."
"Comindware Tracker features a clear layout with a clean, professional interface that people can use with ease."
"​It was easy to set up my team with access credentials to their files.​"
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"Comindware Tracker took us from a blind email to fully-transparent automated workflow with travel management and reporting, and improved efficiency, as well as making continuous workflow improvement possible."
"Standardizing our business processes has lead to a drastic improvement in efficiency."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
 

Cons

"In my opinion, Appian RPA can be improved."
"There are not any areas that need improvement off the top of my head."
"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"This solution lacks API integration with some popular websites."
"However, if you have a not so common issue, it might take time to get a final solution."
"If your organization has only a few team members then this tool is not suitable."
"The initial setup can be quite slow and finicky."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"It lacks workflow samples, which would make it even easier for non-technical users to build their own apps."
 

Pricing and Cost Advice

Information not available
"This solution has a very lost cost."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Great value for the money."
"The price is so reasonable."
"Price per user works for me when they do not count my clients, which fill forms."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
15%
Comms Service Provider
11%
Insurance Company
9%
Construction Company
21%
Outsourcing Company
17%
Comms Service Provider
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we provided ongoing consulting services.
What needs improvement with Appian RPA?
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are still not entirely certain about how well the record type feature performs on Appia...
What is your primary use case for Appian RPA?
We have been working with Appian RPA along with the entire workflow case management suite. Recently, Appian released their AI, which achieved general availability in August 2025. This is a document...
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Also Known As

Jidoka RPA
Comindware Tracker
 

Overview

 

Sample Customers

empark, talan, liverpool, ayesa, aeromexico, teknei
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about Appian RPA vs. CMW Tracker and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.