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Appgate SDP vs ShieldX comparison

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Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Appgate SDP
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
ZTNA as a Service (13th), ZTNA (9th), Secure Access Service Edge (SASE) (15th), Microsegmentation Software (6th)
ShieldX
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Microsegmentation Software (14th)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
IgnitiusMolepo - PeerSpot reviewer
Helps us manage traffic-related issues and streamlines access management for the network
Appgate SDP has significantly streamlined our access management, providing a notably efficient solution compared to traditional VPNs. The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort, unlike VPNs which often involve waiting for connection handling and unblocking. Recognizing the robustness of SDP, we made strategic decisions to minimize reliance on VPNs, reserving only two for administrative purposes. In a scenario where Appgate SDP significantly improved our network security posture, the platform played a crucial role in fortifying defenses against major threats. The encryption algorithms utilized by SDP provide a high level of security to our network architecture. Compared to Cisco, SDP proves to be most critical in protecting resources with the help of role-based policies. It only provides selective access to the application. The dynamic policy engine significantly enhances our access control mechanisms. It has single sign-on and multifactor authentication features. It makes processes faster and easier. It has helped our IT team to manage the workload with ease. It gives an intelligent solution whenever they face traffic-related problems. I rate it a nine out of ten.
MP
Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance
The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput. The traffic through our website depends on holiday bookings. It's very quiet in November through January, and then our traffic picks up quite rapidly and, at our peak, we will take in excess of a million pounds of business a day through our website. The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides. Uptime on the system has been 648 days and we do very little to it because it self-updates and alerts. It does everything that we need it to do, so the administration side of it is zero. One of the beauties about ShieldX is that it's such a good "fire-and-forget" product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The console is cloud-based, which is something I really appreciate."
"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"It is a scalable solution...The support answers your questions very fast."
"The interface is really friendly. It's simple to understand."
"One of the most important features is stopping lateral movement across our network."
"It is pretty stable."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"We were able to see what devices are talking to each other, giving us more visibility."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"On the cloud, when you make some changes, it may be difficult."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"The user interface should be improved as it is not very easy to work with the updates."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"I would like better reports and in-depth reporting."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We pay $100 per user per month. One license for the site is around $17."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"We are very happy with the pricing and licensing. It's about getting a site-wide license. One of the challenges that we've had with our previous vendor had been the cost of licensing."
"For a three-year deal we paid £55,000 plus tax... But, and this is a big "but," this was over two years ago. ShieldX had only just hit the market. We were the first company in Europe to buy ShieldX."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX. It might not be the big name out there, but it does everything that you are looking for in microsegmentation at a very low price."
"We are actually expecting our costs to drop in the coming year, but it is just a matter of the licensing expiring. That is going to happen in the next six months or so. Then, we will start to see a decrease in overall spend."
"ShieldX also enables us to migrate to cloud environments faster. That is an important part of it for sure because it takes the exact same policies that we would apply to our on-premise environment and enables us to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"Security policies are now applied as applications are going up. Because it's automated, we don't have the three to four week delay. The insertion of applications in the cloud for us dropped from an average of three to four weeks to a couple of days."
"ShieldX ensures that we can have the separation needed for our environment to avoid drastically increasing the cost on the licensing side. From this perspective, it's been very positive and helpful."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Appgate SDP?
The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can ...
What needs improvement with Appgate SDP?
They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features ...
What is your primary use case for Appgate SDP?
We use Appgate SDP as a substitute for traditional VPN.
Ask a question
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Also Known As

iBoss Cloud Platform
No data available
APEIRO, ShieldX APEIRO
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
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