Appgate SDP vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

Appgate and Citrix are both solutions in the ZTNA as a Service category. Additionally, 100% of Appgate users are willing to recommend the solution, compared to 92% of Citrix users who would recommend it.

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Executive Summary

We performed a comparison between Appgate SDP and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.

Find out what your peers are saying about Zscaler, Palo Alto Networks, Cloudflare and others in ZTNA as a Service.

To learn more, read our detailed ZTNA as a Service Report (Updated: May 2025).

Buyer's Guide

ZTNA as a Service

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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IgnitiusMolepo

Senior IP Network Defense at MTN

Helps us manage traffic-related issues and streamlines access management for the network

Appgate SDP has significantly streamlined our access management, providing a notably efficient solution compared to traditional VPNs. The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort, unlike VPNs which often involve waiting for connection handling and unblocking. Recognizing the robustness of SDP, we made strategic decisions to minimize reliance on VPNs, reserving only two for administrative purposes. In a scenario where Appgate SDP significantly improved our network security posture, the platform played a crucial role in fortifying defenses against major threats. The encryption algorithms utilized by SDP provide a high level of security to our network architecture. Compared to Cisco, SDP proves to be most critical in protecting resources with the help of role-based policies. It only provides selective access to the application. The dynamic policy engine significantly enhances our access control mechanisms. It has single sign-on and multifactor authentication features. It makes processes faster and easier. It has helped our IT team to manage the workload with ease. It gives an intelligent solution whenever they face traffic-related problems. I rate it a nine out of ten.

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Mohd Abdul Aziz Shah Sulaiman

Assistant General Manager Endpoint Application at Telekom Malaysia

Delivers secure and unified access to apps, desktops, and content for enhanced productivity

Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Content filtering is the most useful feature of iboss."

More iboss pros

"One of the most important features is stopping lateral movement across our network."

"It is a scalable solution...The support answers your questions very fast."

"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."

"The interface is really friendly. It's simple to understand."

"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."

"It is pretty stable."

"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."

"The tool helps me to connect with some apps of our company and resolve the tickets."

"It is stable, easy to scale, and provides secure remote access."

"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."

"The shadow feature is extraordinary and helps a lot when supporting remote users."

"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."

"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."

"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Its pricing could be better."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

More iboss cons

"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."

"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."

"The user interface should be improved as it is not very easy to work with the updates."

"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."

"On the cloud, when you make some changes, it may be difficult."

"It would be better to connect to an application portal from any device. Documentation and support could be better."

"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."

"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."

"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."

"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."

"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."

"The initial setup is complex."

"The price is currently high, and having tiered pricing would benefit companies."

"The dashboard should be more user-friendly as the tabs are not organized clearly."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."

"We pay $100 per user per month. One license for the site is around $17."

"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."

"The licenses are affordable, but the support is a bit expensive, though worth the value."

"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."

"It is a bit costly, but enterprise class features come with a cost."

"The solution is expensive and I give the cost a four out of ten."

"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."

"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

"The product, XenServer, is free to use, and XenApp has a one month free license."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

I have a couple of thoughts for improvement, but usually when I address them with my rep, they put it into the featur...

See all answers

What is your primary use case for iboss?

We use it primarily for simpler filtering because we're a K12 entity.

See all answers

What do you like most about Appgate SDP?

The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can ...

See all answers

What is your experience regarding pricing and costs for Appgate SDP?

The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promoti...

See all answers

What needs improvement with Appgate SDP?

They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features ...

See all answers

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

See all answers

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

See all answers

Comparisons

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Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

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Compared 9% of the time

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Compared 7% of the time

Cato SASE Cloud Platform vs Appgate SDP

Compared 7% of the time

Netskope Private Access vs Appgate SDP

Compared 6% of the time

Fortinet FortiClient vs Appgate SDP

Compared 6% of the time

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Azure Virtual Desktop vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 42% of the time

Amazon Appstream vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 9% of the time

Microsoft Remote Desktop Services vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 7% of the time

Rocket Exceed TurboX vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 5% of the time

Parallels Remote Application Server (RAS) vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 5% of the time

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Product Reports

Buyer's Guide

iboss

May 2025

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Buyer's Guide

ZTNA

May 2025

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Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

May 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Also Known As

iBoss Cloud Platform

No data available

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Interactive Demo

Demo not available

iboss

Demo not available

Appgate

Citrix

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Appgate SDP is a network access control tool for local and remote access, multifactor authentication, and micro-segmentation. It is a flexible, robust, and configurable tool with good documentation, interface improvements, and ease of deployment.

It helps organizations prevent lateral movement across networks and servers and provides a more granular access control structure than traditional VPNs. Appgate SDP's valuable features include the ability to hide servers, good support, stability, scalability, and stopping lateral movement. It is currently being used as the main VPN solution for many companies.

Appgate

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

United States Air Force FINRA Weight Watchers Rackspace DataDog SageNet Verdant Norwegian Cruise Line VoiceBase The Third Floor

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Find out what your peers are saying about Zscaler, Palo Alto Networks, Cloudflare and others in ZTNA as a Service. Updated: May 2025.

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