Apica Synthetic vs SolarWinds Server and Application Monitor comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Apica Synthetic and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Apica Synthetic vs. SolarWinds Server and Application Monitor Report (Updated: November 2022).
654,658 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""The simplicity of the dashboard is very good.""It does everything we wanted it to do.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""Working with the solution is very easy. It's user-friendly.""One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up.""The stability of New Relic APM is very good."

More New Relic APM Pros →

"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations.""Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job.""We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."

More Apica Synthetic Pros →

"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time.""The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

More SolarWinds Server and Application Monitor Pros →

Cons
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""They should bring the pricing down to be more competitive.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""It would be nice if there were pre-made dashboards.""It is very difficult to award the service level cycles at an endpoint level.""The solution is quite expensive.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."

More New Relic APM Cons →

"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time.""The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them.""We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."

More Apica Synthetic Cons →

"SAM's software-defined network monitoring capability is also low and could be improved.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""The stability, flexibility, and ease of use could be improved.""SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "The pricing is fine."
  • "I think the pricing is reasonable."
  • More New Relic APM Pricing and Cost Advice →

  • "License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."
  • "The pricing is very reasonable, but it is not cheap."
  • "Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."
  • More Apica Synthetic Pricing and Cost Advice →

  • "Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
  • "I think SolarWinds' pricing is very decent compared to other competitors in the market."
  • "We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    654,658 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you… more »
    Top Answer:Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New… more »
    Top Answer:We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding… more »
    Top Answer:When we started using Apica Synthetic, we lacked a very important feature that was readily available in the following… more »
    Top Answer:The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities.
    Top Answer:We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch… more »
    Top Answer:SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform… more »
    Comparisons
    Also Known As
    New Relic Mobile
    SolarWinds SAM
    Learn More
    Overview

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle.

    There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

    Reviews from Real Users

    “To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. “ - Sreenivasula M., Sr. Engineer of Quality Assurance at a tech consulting company.

    The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.” - A PeerSpot user who is a Middleware Specialist at a tech services company.

    Apica Synthetic is a powerful monitoring tool built for enterprises seeking predictive insights into the performance and uptime of websites, applications, APIs and IoT. By simulating user journeys from locations across the globe, IT and DevOps teams are able to proactively monitor applications around the clock, identifying performance and availability issues before they affect internal or external end-users.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Offer
    Learn more about New Relic APM
    Learn more about Apica Synthetic
    Learn more about SolarWinds Server and Application Monitor
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Linux Foundation, Sodexo
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company14%
    Media Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company17%
    Comms Service Provider7%
    Government6%
    REVIEWERS
    Financial Services Firm57%
    Hospitality Company14%
    Comms Service Provider14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider10%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm27%
    Construction Company18%
    Recruiting/Hr Firm9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Government14%
    Comms Service Provider10%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business11%
    Midsize Enterprise11%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise9%
    Large Enterprise65%
    REVIEWERS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    Buyer's Guide
    Apica Synthetic vs. SolarWinds Server and Application Monitor
    November 2022
    Find out what your peers are saying about Apica Synthetic vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2022.
    654,658 professionals have used our research since 2012.

    Apica Synthetic is ranked 22nd in Application Performance Management (APM) with 3 reviews while SolarWinds Server and Application Monitor is ranked 13th in Application Performance Management (APM) with 6 reviews. Apica Synthetic is rated 8.6, while SolarWinds Server and Application Monitor is rated 7.6. The top reviewer of Apica Synthetic writes "Enabled us to set up business logic on the availability of our services, with multiple criteria to trigger an alert". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". Apica Synthetic is most compared with Instana Dynamic APM, AppDynamics, Datadog and Dynatrace, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Microsoft Endpoint Configuration Manager and Nagios XI. See our Apica Synthetic vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.