


Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
We're taking these things that executives see on the news, cyber threats falling from the sky, and we're taking the timeline that would take weeks or sometimes even months to address, depending on what's required for the detection, and bringing that timeline down to hours and days.
We rolled out approximately 1,500 Armory alerts in three months, which would not have been possible with Splunk.
If we were not doing more and did not have Anvilogic, we would need one dedicated person to do this detection engineering.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
The product management and the product engineering team are available to us if we need to review something with them.
One of the best things about Anvilogic is the partnership, their knowledge, the depth of technical understanding, and the speed at which they respond.
I would evaluate their customer service and tech support as fantastic.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
We started with about 55 detections and scaled up to about 980 odd detections so far.
Anvilogic scales effectively with the growing needs of my organization.
Anvilogic is helping us identify what the needs of the business are, where in many cases, business processes just run off on their own.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
I have never experienced a serious outage.
I would assess the stability and reliability of Anvilogic as very good.
The biggest instability has been with the AI agent, which the team is not using fully due to inconsistent results.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
Flexibility is key for any enterprise platform to meet our unique business requirements.
It lacked a robust CI/CD pipeline, which is crucial for comprehensive testing before changes go into production.
It seems that it requires more growth in how you can navigate through it and see the overall maturity of it clearly for a specific actor versus the enterprise-wide visibility of the whole maturity of the program.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
Because they do not completely replace a SIEM, their pricing is slowly edging towards being a little too much for a smaller organization like ours.
Licensing is reasonably affordable and should be evaluated over time concerning the platform's value.
They provide estimates because obviously every business is different, but they provided reasonable estimates that were fairly accurate based on other customers from a similar type of background or size.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Detection insights help us easily identify the most noisy ones, the effective ones, and what needs to be fixed to move the noisy ones to effective ones.
The learning curve is not steep, allowing even those with basic knowledge in writing detection rules to adapt quickly.
Anvilogic plus Snowflake has vastly improved our total cost of ownership for the SIM platform; we went from a pretty expensive platform in Splunk that was not vertically scalable due to budget limitations to a platform now that is far more efficient per terabyte of data ingested and processed per day.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Mindshare (%) |
|---|---|
| Anvilogic | 2.8% |
| Dropzone AI | 14.1% |
| Simbian AI- SOC Agent | 11.0% |
| Other | 72.1% |
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 6.6% |
| CrowdStrike Falcon Complete MDR | 6.9% |
| SentinelOne Vigilance | 6.3% |
| Other | 80.2% |


| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 4 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Anvilogic breaks the SIEM lock-in that drives detection gaps and high costs for enterprise SOCs. It enables detection engineers and threat hunters to keep using their existing SIEM while seamlessly adopting a scalable and cost-effective data lake for high-volume data sources and advanced analytics use cases.
By eliminating the need for rip-and-replace, Anvilogic allows security leaders to confidently join the rest of the enterprise on the modern data stack without disrupting existing processes. Security operations teams at banks, airlines, and large tech companies use Anvilogic’s modular detection engine, thousands of curated threat scenarios, and AI security copilot to improve detection coverage and save millions of dollars.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
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