What advice do you have for others considering Huntress?

After deploying Huntress Managed EDR, I saw the benefits immediately because as we were installing it, we started getting those alerts. We're a medical clinic, and one of the doctors had let their kid get on their computer and there were some questionable game files that were on the computer, and Huntress Managed EDR was able to alert us of that as we were installing it. For low-severity threats, we use the ability to automatically remediate them, but for the higher ones, we do not have it automatically remediated. Automatic remediation works well for low-severity threats, as all our lows have been the password notifications so far, so it hasn't needed to execute anything yet for the lows. I would not know because it has not been used yet, but I imagine if it's anywhere close to how it works for those higher-level threats where we don't have it enabled, it would be able to do things such as delete the file automatically. I imagine that would be really easy to use because it's just a setting; you turn it on or off. I don't see how it would be any more difficult. The fact that Huntress Managed EDR is fully managed 24/7 has greatly affected my workload when it comes to triaging and managing alerts by taking a big mental burden off at least myself, and I know those higher up feel the same way, because we don't have to worry about missing a text or some sort of push alert on our phones or phone calls to worry about whether they're going to miss a threat or not. I would rate this review a ten overall.

Huntress Managed EDR is a spectacular solution for the SMB space. Pricing is maybe the biggest benefit there or power that they have on their side. They are recouping the cost of AV because they use native AV. The product itself is not that expensive and it does a great job protecting systems. We have not had an extended compromise on any account of ours since we deployed Huntress, so they are doing a great job. Huntress Managed EDR has absolutely been critical in reducing our costs. For managed service providers, especially those that are targeting SMBs, our margins are not super high and the prices that our clients can pay are definitely not very high. Having a partner that has affordable, quality tools for the SMB space has been super helpful to prevent us from needing to buy more expensive tools or hire additional personnel. Huntress Managed EDR is a great product and I highly recommend it. They are a great product and a great team. This review has been given a rating of eight out of ten.

I don't really have anything negative to say about Huntress Managed EDR or working with them or using their software. I have no feedback to provide there. That's all being taken care of by Huntress Managed EDR. One of my engineers has had experience with their support, but I don't recall what that was specifically. My overall rating for this product is ten out of ten.

Huntress Managed EDR has improved our company's overall security. The benefits of Huntress Managed EDR were seen almost immediately after deploying it. Huntress Managed EDR is a good solution for SMBs. The pricing for Huntress Managed EDR is reasonable. Maintenance for Huntress Managed EDR would only be agent updates, but that is pretty much automated. Huntress Managed EDR receives a rating of eight on a scale from one to ten.

The cloud provider I use is Huntress. Using Huntress Managed EDR is straightforward; I only need to install it on the client machine, and then I have access to the Huntress Managed EDR platform to view all the relevant information in one place. The fact that the solution is fully managed by Huntress Managed EDR 24/7 has significantly reduced my workload regarding triaging and managing alerts, providing me with assurance and peace of mind that all my network and computers are secured. I do take advantage of Huntress Managed EDR's ability to automatically remediate low-severity threats, which has reduced my workload related to security operations because I do not have to continuously monitor all my client machines for all alerts. My advice to others looking into using Huntress Managed EDR is that it is a very robust solution that offers great value for money at a very good price. I would rate my overall experience with this solution a 10 out of 10.

Specific outcomes showing how Huntress Managed EDR has made a difference include quicker response times. In the past, there was no knowledge of whether suspicious activity was being alerted on, but now that alerts are coming in, internal investigation within departments at Worth occurs within two hours of receiving the alert. When alerts come in overnight, Huntress typically handles them before arrival at the office. Using Huntress Managed EDR is straightforward as the interface is intuitive. The information visible is very easy to understand and navigate through. Huntress Managed EDR is a perfect solution for the SMB market and is recommended to all small businesses that have no cybersecurity posture, as it is easy to implement and provides peace of mind with a real-life SOC. The fully managed 24/7 support by Huntress's team has dramatically affected workload, as there is no longer a need for a dedicated security analyst on staff. By outsourcing that role to Huntress Managed EDR, workload has been reduced significantly. Huntress Managed EDR's ability to automatically remediate low-severity threats is not currently being used, to the best of knowledge, but approval has been given for remediation of high-severity incidents, such as isolating servers and devices once investigation confirms a live threat. Within the same month following deployment of Huntress Managed EDR, an improvement in cybersecurity posture was noticed. When coming on board in January 2025, there was no security program in place. After deploying Huntress in February and integrating it with Microsoft Defender by March, the process was quick. This review has been given a rating of five out of five.

When I include Huntress Managed EDR in my package, it is more about the reputation and trust. We do not see necessarily an uptick right now by just using the Huntress Managed EDR name. Huntress Managed EDR is easy enough for me to use. I probably evaluate Huntress Managed EDR as a solution specifically for the SMB market incorrectly; the VP of Managed Services is probably the right one. Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, and it is important because we save money. I do not have any idea how much we are saving or an example of how Huntress Managed EDR helped reduce those costs. My advice to others looking into using Huntress Managed EDR is that I would recommend it. I do not have any additional thoughts about Huntress Managed EDR before we wrap up. I rate Huntress Managed EDR overall as a 10.

Huntress Managed EDR is deployed in our organization using the public cloud. We use Azure as our cloud provider. Using Huntress Managed EDR is easy with a clean interface, making it easier to manage the components. I evaluate Huntress Managed EDR as affordable and reliable specifically for the SMB, small and medium business market. A time savings of at least five to ten hours a month for a technician is achievable with Huntress Managed EDR. Huntress Managed EDR has improved our organization's overall security; we feel that security is higher, knowing that the SOC team is there and the system is being monitored 24/7, ensuring anything that is out of the ordinary gets stopped and analyzed before it spreads through the network. My company does not have a business relationship with this vendor other than being a customer. I have rated this review a 9 out of 10.

Because of the pricing, performance, and usability, Huntress Managed EDR is without a doubt the best EDR solution for small businesses that I've ever seen. Huntress Managed EDR as a security company appears to work very hard at keeping up with new types of threats and they have made a huge difference in the security of our clients. I would advise anybody in the space looking for an EDR solution to use Huntress Managed EDR because not only are they a great solution at a great price, they have a decade-long track record of being a very good company that supports their partners. I would rate this solution a 9 out of 10.

I would rate Huntress Managed EDR a ten out of ten. I chose this rating because it has really intervened when other security tools have failed and saved us from possible breaches and long weekends of hard work from our engineers. Using Huntress Managed EDR is fairly easy once it is configured and you have all your baseline configurations tested; after that, it requires very minimal involvement. I evaluate Huntress Managed EDR as a great fit for the SMB market, especially where there is little IT personnel within the business, as the solution complements the security stack. I would definitely give Huntress Managed EDR a try and test it in your environments to see the benefit.

I have nothing negative to say about my main use case or how my team interacts with Huntress Managed EDR because Huntress Managed EDR is superb. All our interactions with them from account management to support to their product integration are all excellent. I have nothing else to add about the features. To those looking to use Huntress Managed EDR, my advice is to give it a trial. Look at the dashboards, check out the reports, engage the support team, and see for yourself what it is like. I have nothing else to add about the needed improvements or any other features I wish Huntress Managed EDR would offer. After deploying Huntress Managed EDR, I would say it took almost immediate effect to start improving my organization's security because as soon as the telemetry starts flowing towards their organization, I can see the signals being investigated, providing assurance almost overnight that there is now a team looking at these events where before there was none. I rate Huntress Managed EDR a solid eight. I choose an eight because of the integration I mentioned earlier, where it is definitely going to benefit from some more integration with other antivirus product vendors, and also because there is always going to be room to improve.

A quick specific example of how I use Huntress Managed EDR to protect my clients' endpoints is that MDR is on top of our Windows Defender layer. We mainly use the SOC feature with the AI assistant and a human being on the back end, and that gives us peace of mind that we do not need to manually monitor or remediate the threat. We can utilize the SOC team to help us resolve the issue and provide the remediation instructions. Huntress Managed EDR is deployed in my organization using the public cloud with Microsoft Azure as our cloud provider. I evaluate Huntress Managed EDR as a great fit for the SMB market, and the cost is friendly. My advice to others looking into using Huntress Managed EDR is to look for a solution that is AI-assisted and has a human SOC team, as that is very important. I rate this solution a ten out of ten.

I rate Huntress Managed EDR overall as a nine out of ten because nothing is 100% perfect. Huntress Managed EDR is a solution specifically for the SMB market as 100% of our clients have Huntress Managed EDR deployed. The fact that Huntress Managed EDR is fully managed 24/7 has affected my workload positively when it comes to triaging and managing alerts, allowing me the peace of mind knowing that whenever Huntress Managed EDR is deployed at one of our clients, that site is backed by the SOC, which is invaluable for a small company at Evolve. Using Huntress Managed EDR has not necessarily helped reduce the need for expensive security tools or hiring expensive security analysts, as we were always going to have a solution whether it was Huntress Managed EDR or CrowdStrike or SentinelOne MDR. My advice to others looking into using Huntress Managed EDR is to get on board as soon as possible. My company has a business relationship with this vendor beyond being a customer, as we are a reseller and partner. I rate Huntress Managed EDR overall as a nine out of ten.

It impacts my day-to-day operations or the user experience for my team because it is all done through scripting, and there is no manual labor involved in deploying it. It is set through the EDR portal when a threat is actually detected. It integrates with our ticketing system, so Huntress Managed EDR sends it straight there. Huntress Managed EDR is really good for the SMB, small and medium business market. As a managed service provider, I know we get tiered discounts for purchasing as a non-MSP, but small and medium businesses would get those same benefits of price, and the quality is there. Huntress Managed EDR is fully managed 24/7, which affects my workload positively when it comes to triaging and managing alerts because it is great that they are monitoring since we are light staffed on weekends, holidays, and after hours. It is great that they are that front line for any of those major threats that come through. We do not handle low severity threats with Huntress Managed EDR, but we do handle the medium and critical threats. There are definitely more expensive EDR tools out there, but we have additional tools in place, including Huntress Managed EDR offering additional tools. We definitely have not reduced the need for security, and we do not have a security analyst, but we have people on staff with some training in that aspect. Huntress Managed EDR has affected my organization's overall security positively. Being relatively cost-effective, it goes out there on all of them and constantly looks for threats. After deploying Huntress Managed EDR, it took no time to start improving my organization's security. The improvement was immediate. I would say to definitely go for Huntress Managed EDR. It is a great product. My company does not have a business relationship with this vendor other than being a customer. I found this interview fine overall, but the AI voice chatbot is not great. I would rate this review an 8.

Huntress Managed EDR is a key part of our security strategy.Huntress Managed EDR improvements really come down to the user interface online, which is less polished than I would like. However, I am more focused on the functionality of the product, and that is where it already shines, and I find they deliver incredible value. I rate Huntress Managed EDR a nine because there is always room for improvement that prevents it from being a perfect ten for me. Huntress Managed EDR is deployed in our organization with a hybrid setup, using both on-premises and public cloud. For our public cloud environment, we use Microsoft Azure. Huntress Managed EDR is very easy to use. If Huntress Managed EDR identifies something suspicious, an alert is raised, and my team gets notified. We log into the Huntress Managed EDR console and review what has been flagged. I evaluate Huntress Managed EDR as an ideal vendor for the SMB market. It is very easy to deploy, requires minimal overhead on compute resources, is easy to work with, and acquiring licensing is straightforward. All in all, Huntress Managed EDR is a great partner for SMB. Huntress Managed EDR has not reduced our workload since we were not reviewing and triaging 24/7 to begin with, but it has expanded our ability within the organization even during non-business hours. I have used and evaluated other similar solutions, notably Blackpoint Cyber. I would argue they were a bit more detailed in the service provided, but when it comes to overall usability and a simple approach to using the product, Huntress Managed EDR is head and shoulders above. In terms of cost-effectiveness, I find Huntress Managed EDR to be in the sweet spot compared to offerings by other providers. Huntress Managed EDR is not the cheap provider and is not the expensive provider. I do not combine the use of Huntress Managed EDR with other solutions. Huntress Managed EDR is our sole EDR and MDR provider. My advice for others looking into using Huntress Managed EDR is to not overthink it. It is a deceptively simple, yet effective tool at mitigating or reducing cybersecurity threats in your environment. There is no business relationship with Huntress Managed EDR beyond being a customer. I would rate Huntress Managed EDR a nine overall.

Maintenance for Huntress Managed EDR is covered by the Huntress team, so nothing else is required. I rate Huntress Managed EDR nine out of ten.

I combine Huntress Managed EDR with Capture Client, which is a mixture of Windows Defender and SonicWall Capture Client as our EDR. I am satisfied with how the automatic remediation in Huntress Managed EDR works; it has been helpful. I'm pretty satisfied with their work. Huntress Managed EDR is pretty easy to use once you're familiar with what it does and have access to it. We are an MSP, so we use Huntress Managed EDR internally as well as for our customers that we support. After deploying Huntress Managed EDR, I saw almost instant improvement in our organization's security, specifically with a significant cut down in SOC tickets. We make use of Huntress Managed EDR's ability to automatically remediate low-severity threats. The automatic remediation in Huntress Managed EDR has been very helpful for our workload and security. My overall rating for Huntress Managed EDR would be about eight and a half, almost nine.

For security awareness training, we use KnowBe4, and we use a different SIM tool, but I prefer not to name that at this point. I am very happy to see Huntress Managed EDR adding the security awareness training, the ITDR, and the SIM tool. Those are all things that I'm really excited to see scale into. They needed to do that to help the industry. On a scale of one to ten, I rate Huntress Managed EDR a ten.

I would rate Huntress Managed EDR a nine out of ten.

I would advise talking to them and engaging with the team. Figure out what is needed to support clients. Huntress is not for everyone. Understand different clients' requirements, and do not be thrown off by regulatory changes. We are a Canadian MSP business, specifically legal. We know the business needs well. You need to know what you need. Hunt for it. Huntress works for us but may not for everyone. Overall, I would rate it a nine out of ten.

I would rate it a nine out of ten. It is as close as it can get for what it does, including support and scalability. I am happy with it. I hope they remain independent and do not get bought out and changed. That happens a lot. They are proud of what they do, and there still are the original people who started it. I hope they always keep that.

I would rate Huntress Managed EDR nine out of ten. They have a Huntress Hub, but it could benefit from improved marketing. Launched a few months ago, it's still a bit rough around the edges, but I appreciate the user-friendly dashboards. I've never had any issues with the agents, and the new feature preventing users from removing them is a welcome improvement. This prevents accidental removals, which I've encountered before, and enhances security. We utilize a variety of tools to ensure comprehensive security. Multiple security measures are essential for in-depth defence. Network scanning for open ports is one technique supplemented by specialized software for vulnerability assessment and other security tasks. Maintenance has not been required because I have not had any issues with the Huntress agents.

I would rate Huntress Managed EDR nine out of ten. Our management system has an automated routine that automatically reinstalls Huntress if it's ever uninstalled, eliminating overhead. Occasionally, an agent might get stuck at a specific version, requiring manual remediation. This might involve a minimal time commitment of approximately an hour per month to check for updates and ensure all versions and statuses are current. As a Managed Service Provider, we deploy Huntress Managed EDR to all our customers, covering approximately 1,400 endpoints. Our team of ten technicians utilizes the platform to serve our clientele, which predominantly consists of hotels in the hospitality industry. While alternative solutions might be preferable in certain situations, I would generally recommend Huntress Managed EDR.

I would absolutely recommend Huntress to other users. If you are considering it, go for it. It has been awesome. I would rate it a ten out of ten.

I rate Huntress Managed EDR a ten out of ten. We use other security products in conjunction with Huntress Managed EDR. Occasional maintenance is required for agents that lose connection and to manage unidentified threats. Huntress is one of our favourite products. It's easy to deploy for new users; they simply push out the agent. The ability to filter low-severity threats and automate their remediation can save valuable time.

I rate Huntress 10 out of 10. They're one of my favorites. I call Huntress a partner, which isn't something I say about every vendor we deal with.

Their minimum spend is quite low, unlike some vendors that require $500 or $1,000 a month. It's around $50, so you can start with just a few clients if you're new or scale up if you're larger. Their products integrate well with our existing systems and perform effectively. I’ve worked with some vendors whose implementations were so complex that managing the solution required almost a full-time person. In contrast, Huntress was straightforward to deploy. You set a few permissions, and then it just runs in the background. This simplified things and made managing the software much easier. Huntress is largely set-it-and-forget-it. The only real maintenance involves handling remediation for attacked machines rather than ongoing upkeep. The recent addition of Mac support required a new script. Overall, I rate the solution a ten out of ten.

I rate Huntress 10 out of 10. Do your homework and make sure you understand exactly what you're getting into with any solution. Huntress' staff is incredibly friendly and supportive. They will make the transition easy for you. You have to price accordingly to profit from what you're marketing to your customer base

We have an API that we build into our managed service platform, which we just install from the script. Huntress does not necessarily require any maintenance. You have actionable items that will occur in the use of the product, but it's a set-it-and-forget-it installation. New users should ensure that their use case fits into the Huntress model. We investigated and found that our MM was compatible with Huntress, and it was a pretty smooth integration. I don't know whether all our MMs are as adept, but ours worked well. Overall, I rate the solution a nine out of ten.

I'd rate the solution ten out of ten. New users should mostly ensure that they know that this product is going to stand on top of Windows Defender and integrate with it. If someone is utilizing Windows Defender, they just need to ensure that they know that this product has to operate with Windows Defender to get its full capability.

We're an MSP and have a lot of relationships with many vendors. I'd rate Huntress nine out of ten. I'd recommend users give Huntress a chance. The MSP portal is free to use and it has a lot of integrations.

I'd recommend the solution to others. From value for money to ease of implementation to minimal false positives, it's great. You get peace of mind that you know that you've got someone that actually looks after you. I'd rate the solution ten out of ten.

Huntress is easy to use. It immediately improved visibility and understanding of our security posture. It is a good solution for small and medium-sized businesses (SMBs). It is quite effective in the context of the SMB market and for managed service providers (MSPs) deploying the solution. It is easy to install on machines and fits well within the price range for companies that might be using Microsoft 365 but have yet to be ready to move to Business Premium. It also manages standalone Microsoft Defenders, which adds a unique advantage. It provides a holistic approach, helping us tap into the telemetry from the existing antivirus on Windows machines, providing a more comprehensive solution. We had to use some other solution alongside Huntress. This client was using Bitdefender as a standard antivirus. If a client wants to stop using Bitdefender, we recommend using Microsoft Defender. Our team uses some degree of AI to help them work through the telemetry they collect. I recommend the product to others and rate it a ten.

If you are unsure about the solution, try to get a trial and see what it does. I rate it a ten out of ten.

Those evaluating this solution can research it online. They can ask their peers or just contact Huntress. They will guide them through the whole process. I would rate Huntress a 10 out of 10.

I rate Huntress a nine out of ten. Organizations are comfortable taking on certain calculated risks. However, I believe we need to employ specific types of staff to align our service delivery with our resource allocation. The Huntress platform has facilitated this crucial realignment. The tool itself does not require maintenance but there is ongoing management. Users should ensure they have an accurate inventory of the assets they need to protect, the chosen protection methods, and any additional relevant details. Assigning one or two dedicated individuals as "Champions" of the tool will help them fully leverage its benefits.

I would rate Huntress ten out of ten. They are a partner and the first thing we roll out. Currently, we're not utilizing the EDR component, not because we believe it's not valuable, but simply because we already have an existing EDR solution in place. Redundancy doesn't make sense at this stage. When I first adopted Huntress, I lacked a dedicated SOC team and a comprehensive security stack. Since then, we've built a security stack with roughly twelve tools encompassing various areas, from basic spam filtering to advanced threat detection covered by Huntress, Microsoft 365 security, domain DNS filtering, and more. We established a dedicated SOC team. However, expanding our security stack does introduce the challenge of requiring additional personnel to manage and monitor these systems effectively. My intention isn't to diminish the value Huntress provides or imply it solely created an additional workload. Instead, I want to emphasize its significant role as one crucial piece within our broader security ecosystem. Being a long-standing client of Huntress provides us with significant advantages. We consider them a true partner, not just a vendor. If I need anything, whether it's a tabletop exercise or additional information, I can simply contact a few key people at Huntress, and they always go above and beyond to assist. Similarly, if I need data or someone from Huntress to present alongside me, they readily oblige. This level of support solidifies their status as a partner invested in our success and the value we bring to our clients. In essence, they offer more than just a product; they provide ongoing support and collaboration to help us improve. Huntress updates automatically. The only maintenance required is a periodic check to ensure no pending actions need our attention. It runs silently in the background. I recommend seeing Huntress in action by checking out a demo. While it's valuable to talk to a Huntress partner and do your due diligence, make sure to also engage directly with Huntress by participating in a demo, attending a webinar, or trying their product. We evaluated Huntress on our network and gained valuable insights by talking directly to a Huntress partner.

I recommend the solution to those planning to use it since I believe they should try it. I rate the overall solution a nine out of ten.

I would rate the solution an eight out of ten. The solution is extremely easy to use compared to other products. There are many other products with cumbersome portals that are difficult to use. It can be very difficult to teach new engineers how to use those platforms well.

We have a hybrid model deployed for this solution where the dashboards are on the cloud, but the agents are on the machines. Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

I would give Huntress a rating of nine out of ten. The only thing that rivals it is SentinelOne Complete when it's managed and monitored by a security operations center like the offering by OverWatch.