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Amazon WorkMail vs Zarafa comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkMail
Ranking in Email Applications
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Cloud Email (3rd)
Zarafa
Ranking in Email Applications
15th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of Amazon WorkMail is 9.3%, down from 10.5% compared to the previous year. The mindshare of Zarafa is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Ramkumar  Kolpurath - PeerSpot reviewer
Seamless email communication improves cost-effectiveness and security with valuable tracking features
The features of Amazon WorkMail that I have found the most valuable so far include sending emails and tracking whether the email is read or not. I find the feature that checks how many emails have been successfully sent and how many of them have been opened very useful, because in our application, we know the usage of the emails. The encryption of emails, both in transit and at rest, has benefited our security strategy as it is a layer of security that provides us better confidence for customers and also internally tracks the security aspects. The encryption meets my expectations.
it_user302112 - PeerSpot reviewer
Our customers are able to use this groupware solution to connect to Active Directory and OpenLDAP, although Postgres support would be an improvement.
Zarafa has several very valuable features, among them a very good Outlook-like web interface. Furthermore, ZPush for talking between ActiveSync and mobile devices is a valuable asset. In addition, one is able to connect via Outlook and the exchange protocol to Zarafa. This makes Zarafa a free, and working, alternative to Microsoft Exchange.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
8%
University
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
We are satisfied with Amazon WorkMail, as it is able to send emails and provide receipts, including the read and other statuses. Since we are doing more API side integrations, there does not seem t...
What advice do you have for others considering Amazon WorkMail?
From the communication aspects, working with Amazon WorkMail has been seamless and cost-effective. My customers do not make any use of Amazon WorkMail's compatibility with Microsoft Active Director...
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Also Known As

Amazon SES
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Tivoli, InterAkt Contour, Riagg Rijnmond, Lammerink, Revell, KMP, International School of the Hague
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: August 2025.
865,384 professionals have used our research since 2012.