Try our new research platform with insights from 80,000+ expert users

Amazon WorkMail vs FormGet vs Fortinet FortiMail Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Cloud Email category, the mindshare of Amazon WorkMail is 7.7%, down from 12.5% compared to the previous year. The mindshare of FormGet is 0.6%, up from 0.6% compared to the previous year. The mindshare of Fortinet FortiMail Cloud is 2.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

Michael Olayemi - PeerSpot reviewer
Provides free messages and helps to keep customers updated
The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email. I would only suggest that Amazon WorkMail relax the rules for using Amazon SES in production. When you create an account, it starts in Sandbox mode, which means you can't use it in production right away. You must go through a process, message Amazon, and request to move it to production. Since Amazon is a big company, I feel customers shouldn't need this permission to use the service in production.
reviewer1766685 - PeerSpot reviewer
Cost effective communication solution that has added value to our projects by facilitating automated and ad hoc customer communication
Reporting for this solution could be improved. For example, when you run A/B tests or MVT tests with multiple variants, then it is difficult to get a consolidated report. There are limitations on how to use the automation. The sending of messages could be more transactional as it is only possible to synchronize one per day.
Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails."
"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"It is very stable. I haven't faced any issues."
"The product is very user-friendly."
"Amazon SES is very easy to configure."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"We use the tool for transactional emails and marketing."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"We use this solution for user onboarding via email automation and to send out product update newsletters. We also use it send out maintenance messages or ad hoc communication focused on a specific topic."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"The scanners with FortiMail are valuable."
"Overall, it is a comprehensive and reliable solution."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
"Fortinet's support is really good."
 

Cons

"There is room for improvement in the scalability."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The only issue is the price, which is far too expensive."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"The product should improve technical support."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email."
"I would like to see detailed reports on email success and failure rates."
"Reporting for this solution could be improved. For example, when you run A/B tests or MVT tests with multiple variants, then it is difficult to get a consolidated report."
"This solution is slow and it should be made faster."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"The dashboard could use improvement."
 

Pricing and Cost Advice

"The solution should improve its price."
"WorkMail does require a license, it is, per user."
"It's very cheap. The cheapest among all the services available."
"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"This solution is more cost effective than MailChimp."
"You only have to purchase one license for multiple participants."
"The product's price is reasonable."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"When we're talking about pricing, other products have about the same price. That is normal."
"I see how manageable and flexible the licenses are."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
University
9%
Comms Service Provider
7%
Healthcare Company
7%
No data available
Computer Software Company
16%
Financial Services Firm
7%
Hospitality Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
Amazon WorkMail's user interface could be more intuitive and user-friendly. Integration with Gmail using both SMTP an...
What advice do you have for others considering Amazon WorkMail?
Currently, I don't have any advice about using Amazon WorkMail. Since I only use AWS and am unfamiliar with its compe...
Ask a question
Earn 20 points
What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's val...
What needs improvement with Fortinet FortiMail Cloud?
The flexibility of the product is an area that could be improved. It would be beneficial to enhance flexibility for b...
 

Also Known As

Amazon SES
MailGet
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Variable Mail Solutions, Wunderful Designs
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about MailChimp, Amazon Web Services (AWS), Twilio and others in Cloud Email. Updated: April 2025.
850,671 professionals have used our research since 2012.