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Fortinet FortiMail Cloud vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
5.0
Proofpoint Email Protection greatly reduces phishing by 80%, enhances efficiency, and improves threat detection, justifying its cost.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
The ideal situation would be to have all these portals combined into one unified dashboard.
Information Security Architect at Loews Hotels
After Proofpoint Email Protection, phishing has been completely eliminated, so it is working very efficiently.
Security Engineer at News Corp
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
Sr Security Engineer at a comms service provider with 201-500 employees
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
7.0
Proofpoint Email Protection earns praise for prompt service but needs improvement in chat support and service consistency.
As far as Fortinet secure support, I will rate them nine out of ten.
Director at a tech services company with 11-50 employees
I would rate the technical support from Fortinet as ten out of ten.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet's support is really good.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Even the engineers have been helpful, and if we open a case, they get back to us right away.
Information Security Analyst at a government with 11-50 employees
We always contact them if we need support, whether it's for setting up features or technical support, which is very responsive.
System Administrator at Tutt Bryant Group
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.4
Proofpoint Email Protection's cloud-based architecture offers scalable, adaptable, easy management, seamless integration, and efficient licensing for varied organization sizes.
It is highly scalable, so I can give it a ten out of ten on that.
Director at a tech services company with 11-50 employees
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
The solution provides a graphical representation and dashboard view showing how many threats are getting blocked on a daily and monthly basis.
Information Technology Team Lead at a manufacturing company with 201-500 employees
Proofpoint Email Protection is considered to be highly scalable, designed for large enterprises, with a cloud-based architecture that offers an enormous number of options, including multi-organization support and high-volume email handling.
Senior Solution Delivery Lead Cybersecurity at International Olympic Committee – IOC
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
8.2
Proofpoint Email Protection is highly stable and reliable, with rare UI downtimes and minor challenges during platform integrations.
I would give it a high stability rating of nine out of ten.
Director at a tech services company with 11-50 employees
If Proofpoint Email Protection has an outage, we are either not receiving emails or not blocking the right threats.
Senior Security Engineer at Cloudflare
Regarding the stability and performance of Proofpoint Email Protection, I have not experienced any crashes, downtimes, or performance issues.
Cyber Security Engineer at a financial services firm with 10,001+ employees
Proofpoint Email Protection is very stable and reliable, as it remains accessible at all times without issues, ensuring that data is available in real time.
Principal Consultant at Infosys
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Proofpoint Email Protection needs UI improvements, streamlined integration, cost reductions, better training, support, and enhanced AI for efficiency.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
Director at a tech services company with 11-50 employees
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Owner at wct it-solutions GmbH
We can't import files into the Fortinet FortiMail Cloud sensors.
Senior Network Security Engineer at Vibs
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Sr Security Engineer at a comms service provider with 201-500 employees
In addition to the UI improvements, I would appreciate an increase in the speed of the tasks being processed on the pod.
Security Specialist at a leisure / travel company with 10,001+ employees
There are pros and cons to that, but I would suggest maintaining a good balance between security protection and operational impact.
Senior Security Engineer at Cloudflare
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Proofpoint Email Protection is seen as costly but justified by its robust security and straightforward licensing based on user count.
The price is relatively expensive.
Senior Network and Security Engineer at Symbol Technologies PLC
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Owner at wct it-solutions GmbH
Cost-wise, it's a bit expensive, but it's totally worth it.
Senior Network Security Engineer at Vibs
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Sr Security Engineer at a comms service provider with 201-500 employees
Although it is a bit costly compared to Mimecast, Defender, and Cofense Vision, it is efficient and strong in security, so I do not mind the cost because I will not reduce my security risk.
Senior Solution Delivery Lead Cybersecurity at International Olympic Committee – IOC
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Proofpoint Email Protection offers advanced threat protection, intuitive management, and effective spam filtering, enhancing email security and operational efficiency.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
Consultant for the Chairman at Financial Literacy Knowledge Hub
The return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
Without Proofpoint Email Protection, most of these emails would have come through, slipped through Exchange, gotten into the user's mailbox, and created a lot of trouble for the organization.
Cyber Security Engineer at IT Naturally
Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email.
Release lead at a financial services firm with 10,001+ employees
TAP alerts, where Proofpoint Email Protection scans emails and sends alerts, provide the ability to review suspicious emails and validate them in a sandbox environment.
Infrastructure Analyst at a consultancy with 51-200 employees
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (5th)
Proofpoint Email Protection
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (3rd), Digital Risk Protection (3rd), Office 365 Protection (1st)
 

Mindshare comparison

As of April 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 3.9%, down from 4.2% compared to the previous year. The mindshare of Proofpoint Email Protection is 19.9%, down from 22.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection19.9%
Fortinet FortiMail Cloud3.9%
Other76.2%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Advanced email defenses have protected healthcare staff and simplified incident response
There are many things that could be improved, but once you are very well-known about this application, you could perform that improvement plan. There are many scenarios where I have worked with Proofpoint Email Protection where a requirement was not fulfilled due to the limitation of the product. For example, we have Report Phish automation. With Proofpoint Email Protection, we can configure Report Phish and forward the email to any email addresses or shared mailboxes that we provide in the configuration. That email is forwarded as is with whatever the user reports as a phishing email. However, some organizations do not want the reported phishing email to go as is into their ticketing tool because it might contain malicious attachments and malicious links that are not required to go into their internal organization. Proofpoint Email Protection has that limitation. They cannot forward or restrict, but could forward only limited information such as some header information, sender subject details, or only limited information. As it is, the email can be forwarded, not as limited information. Proofpoint TRAP solution also has limitations. It cannot create alert notifications for some specific requirements because Proofpoint works the way it is designed, and if you want it to work based on our requirement, that should not be possible. There is a scope of limitations here. There are many improvements that should be made. First, they should work on their false positive minimization. Proofpoint generally takes all emails, investigates them, and classifies them. There are many situations where legit emails are blocked because that domain is found to be under a malicious category somehow, but actually it is not. False positive minimization could be improved, and they could enhance their other applications or solutions. There are many things that they could improve from each application and each portal.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
8%
University
8%
Comms Service Provider
6%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise51
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
This is not something that I deal with regarding pricing, setup cost, and licensing.
What needs improvement with Proofpoint Email Protection?
I would like to see improvements in the transition from Proofpoint Protection Server to Proofpoint on Demand because Proofpoint Protection Server is not very user-friendly and requires logging into...
What is your primary use case for Proofpoint Email Protection?
In my environment, I am using Proofpoint Email Protection for advanced email threat protection. For malware, spam, and virus protection, we are using their email protection module and security modu...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Proofpoint Email Protection and other solutions. Updated: February 2026.
890,071 professionals have used our research since 2012.