Amazon WorkDocs vs ShareFile comparison

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Amazon WorkDocs

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon WorkDocs and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon WorkDocs vs. ShareFile Report (Updated: December 2025).

Amazon WorkDocs vs. ShareFile

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Helped 880,745 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

8th

Average Rating

8.0

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (4th), Cloud Data Exchange Services (3rd)

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of ShareFile is 6.6%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
ShareFile	6.6%
Amazon WorkDocs	4.4%
Other	89.0%

Content Collaboration Platforms

Featured Reviews

reviewer1212129

Senior Software Engineer at a tech vendor with 501-1,000 employees

Collaboration works seamlessly and automation supports efficient file sharing

I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."

"This solution is great for inviting and sharing documents with other users."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"This provides us with a secure way of sending tax returns without having to use passwords."

"The solution is scalable."

"Citrix has a very good file auditing features and security features."

"Easy to manage and fully secure."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"It's user-friendly for end users."

Cons

"I had a very bitter experience with their mobile app."

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."

"Everything they have should be integrated into one item."

"They should integrate the solution with more email services."

"My only issue with this solution is the cost, which should be improved."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"There are sometimes scalability issues after updates."

"The user interface is not very intuitive."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"You have to work hard in order to get the suitable licenses."

"Citrix has a very good file auditing features and security features."

See which vendors are best for you

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880,745 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

Manufacturing Company

Educational Organization

Computer Software Company

11%

Manufacturing Company

Legal Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What needs improvement with Amazon WorkDocs?

Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...

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What is your primary use case for Amazon WorkDocs?

We use Amazon WorkDocs for file sharing at our workplace.

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What advice do you have for others considering Amazon WorkDocs?

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Comparisons

SharePoint vs Amazon WorkDocs

Compared 26% of the time

Microsoft Office SharePoint Server vs Amazon WorkDocs

Compared 20% of the time

Dropbox Business - Enterprise vs Amazon WorkDocs

Compared 12% of the time

Google Workspace vs Amazon WorkDocs

Compared 12% of the time

Box vs Amazon WorkDocs

Compared 3% of the time

More Amazon WorkDocs Competitors

Box vs ShareFile

Compared 18% of the time

Egnyte vs ShareFile

Compared 13% of the time

Microsoft OneDrive for Business vs ShareFile

Compared 11% of the time

Dropbox Business - Enterprise vs ShareFile

Compared 11% of the time

Leapfile Managed File Transfer vs ShareFile

Compared 2% of the time

More ShareFile Competitors

Product Reports

Content Collaboration Platforms

Download Amazon WorkDocs product report

Download ShareFile product report

Also Known As

No data available

Citrix RightSignature, Citrix ShareFile

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.

Sample Customers

Delhivery

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Amazon WorkDocs vs. ShareFile