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Amazon WorkDocs vs Box comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Box
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (8th), Cloud Storage (13th), Digital Asset Management (3rd), Document Management Software (4th)
 

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 10.6%, down from 14.7% compared to the previous year. The mindshare of Box is 8.7%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

DA
A great collaboration service for small organizations
The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.
Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"Box is very user-friendly; more so than SharePoint."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"The interface is very good."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"The most valuable feature of Box is security."
"The solution is scalable."
 

Cons

"I had a very bitter experience with their mobile app."
"Maturity of the enterprise security around user management."
"They could integrate better with other platforms."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"Better integration with other solutions is needed."
"Tasks and comments could be easier to see, report, search, and manage."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Box's pricing is excellent."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
6%
Educational Organization
34%
Financial Services Firm
8%
Computer Software Company
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Does Amazon WorkDocs offer any unique advantages over SharePoint?
Amazon WorkDocs offers the following advantages over SharePoint: It is a fully managed service, meaning that Amazon takes care of the underlying infrastructure and maintenance. It is more scalab...
What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
 

Comparisons

 

Overview

 

Sample Customers

Delhivery
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
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