We performed a comparison between Amazon SNS and Avada Software Infrared360 based on real PeerSpot user reviews.
Find out what your peers are saying about IBM, Solace, Amazon Web Services (AWS) and others in Message Oriented Middleware (MOM)."The integration between the features is excellent."
"The best aspect of this solution is its simplicity. We just have to create topics and can have as many subscriptions as we want under any topic we create."
"The mobile push notifications are the most valuable. Previously, we used to use Firebase Cloud Messaging (FCM) for this functionality. It is a Google service for sending push notifications. Android did not have a good service for sending push notifications, but now, Amazon SNS integrates with FCM. Under the road, it is actually using FCM, but we can see all the metrics on our AW service itself, which makes it a lot easier instead of using a third-party service for this particular functionality."
"Stability has been good for us. It is quite high."
"The initial setup of Amazon SNS was easy."
"It's a simple communication service that allows us to communicate with customers."
"Messages easily flow from publisher or application to subscriber."
"We have found the key feature of this solution to be the simplicity of sending out notifications."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Monitoring that ties into our incident management system"
"In terms of improvement, I would like to have better customer support for SNS. We can then manage it very easily."
"We would like the integration with third party applications to be improved within this solution."
"We would like to have the option when someone leaves the organization or moves to another team, to remove notifications. Currently this needs to be done manually by the company admin."
"The tool needs to have direct integration with AvPro."
"A major issue with AWS as a whole is that it has a lot of services that do the same thing, and people get confused about which one to use in which scenario. Previously, we used to use SNS for connecting microservices. SNS has around six types of subscribers. We can subscribe to Lambda, HTTP, HTTPS, SMS, email, and push notifications. We used to use HTTP endpoints and Lambda for connecting to microservice systems. Now we have something called EventBridge, which actually does that for you. For connecting to services, we should just use EventBridge rather than SQS, SNS. I hear a lot of complaints from people wherein they do not understand when to use EventBridge and when to use SQS, SNS. They can remove these features so that it doesn't confuse users about when to use SQS, SNS, or EventBridge."
"Messages should flow through a gateway without the need for a mediator."
"In future releases, I want to see if the platforms that SMS can reach. It would be a good way to improve it. More platforms to be able to use it."
"I recently worked with Firebase, and it provides an option to create a marketing campaign with a title and a specific image to inform our audience about something. We just design the campaign and then use the push notifications. It would be good if Amazon also adds a similar feature."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
Earn 20 points
Amazon SNS is ranked 3rd in Message Oriented Middleware (MOM) with 11 reviews while Avada Software Infrared360 is ranked 11th in Message Oriented Middleware (MOM). Amazon SNS is rated 9.0, while Avada Software Infrared360 is rated 8.8. The top reviewer of Amazon SNS writes "The best service available with easy message flow and a pay-as-you-go model". On the other hand, the top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". Amazon SNS is most compared with Amazon EventBridge, PubSub+ Event Broker, TIBCO Enterprise Message Service and IBM MQ, whereas Avada Software Infrared360 is most compared with IBM MQ and Dynatrace.
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