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Amazon CloudWatch vs OpenText SiteScope comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Log Management (19th), Cloud Monitoring Software (14th)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.0%, down from 1.7% compared to the previous year. The mindshare of OpenText SiteScope is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
OpenText SiteScope1.2%
Amazon CloudWatch1.0%
Other97.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Proactive monitoring has reduced response time and has improved capacity planning accuracy
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring dashboard user, I do not have any negative feedback. A feature that could be added is direct integration with a ticketing tool, as it would help operation teams directly detect alarms and alerts happening in our infrastructure. Direct integration with a ticketing tool such as Remedy would be a good feature. OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software. There are also limitations for cloud monitoring as well as for Docker and Kubernetes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What my company likes best about Amazon CloudWatch is that it's on AWS. My team also likes it for its log feature. As the solution is on AWS, it also has good pricing and resource availability, plus it's what clients choose. My company also chose AWS for Forge ECS, and at the time, there was a need for the log features provided by Amazon CloudWatch, so it's the solution my team went with."
"The initial setup is easy."
"I can put it in a simple term, its simplicity is always there."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"The most valuable feature of Amazon CloudWatch is reliability."
"It is a stable solution...I rate the technical support a ten out of ten."
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"Monitoring time and ensuring ease in it is the most valuable feature."
"It's integrated with different monitoring tools, such as AppDynamics."
"Infrastructure monitoring is the most valuable feature."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"System health check monitoring and email alerts after reaching threshold limits."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product."
 

Cons

"Amazon CloudWatch's pricing needs improvement."
"The solution's auto-scaling could be improved."
"The integration with third-party tools must be made easier."
"Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features."
"The solution's pricing is a bit higher."
"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."
"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."
"The graphs and dashboard in the solution are areas that need improvement."
"If you're considering Sitescope as your sole or primary monitoring tool, I suggest you take a look around - there are better options for you."
"The installation was a bit of a challenge. It took us almost two weeks to get it up and running."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They should provide more templates for new vendor devices."
"I think that the scalability needs to be worked on a bit. We can scale fine horizontally, but we’d like to scale less horizontal and be more compact."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
 

Pricing and Cost Advice

"Amazon CloudWatch is a cheap solution."
"The pricing is average."
"It’s an open-source solution."
"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"The solution is expensive."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"Licensing is a little steep."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
15%
Manufacturing Company
11%
Financial Services Firm
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...
What is your primary use case for Micro Focus Voltage SiteScope?
OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...
 

Also Known As

No data available
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Amazon CloudWatch vs. OpenText SiteScope and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.