Try our new research platform with insights from 80,000+ expert users

Amazon CloudWatch vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (10th)
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 2.0%, up from 1.0% compared to the previous year. The mindshare of Grafana Loki is 8.7%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."
"The solution offers very detailed metrics for their services."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"Our team finds it overall quite useful."
"Scheduling is a valuable feature."
"The solution gives us very good real-time data."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The tool can be used in multi-cluster environments."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
 

Cons

"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"CloudWatch's scalability could be improved."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."
"There could be further enhancements through CloudWatch's partnerships."
"This product lacks some features: real-time data stream monitoring, application performance monitoring, mobile app monitoring, and live dashboards. Its workflows also need improvement."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"I do not see any areas for improvement at the moment."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
"The solution's scalability depends on the team managing the Grafana instance."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
"It is a free-of-charge service."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"The tool is not expensive."
"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"Grafana Loki is a free, open-source solution."
"The cost is less than other paid services like CloudWatch."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"My company doesn't need to pay for the licensing cost of the solution."
"I use the open-source version of the product."
"You can use the free version of Grafana Loki on-premises."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
8%
Government
5%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Information Not Available
Find out what your peers are saying about Amazon CloudWatch vs. Grafana Loki and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.