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Amazon AWS vs Microsoft Azure vs SAP Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
7.2
Microsoft Azure saves costs and boosts efficiency with scalable cloud services, pay-as-you-go pricing, and reduced maintenance expenses.
Sentiment score
6.6
SAP Cloud Platform offers significant ROI, enhancing decision-making and efficiency, especially for large enterprises, despite varying return opinions.
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
6.5
Customer service is mixed; paid support is praised for responsiveness, while free options may face delays and complexity.
Sentiment score
6.5
SAP Cloud Platform's support is quick for critical issues, with varied experiences in response times and quality for others.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
The support from Microsoft Azure is good.
Regarding technical support from Microsoft, I find they are responsive and helpful, depending on which support package you're on.
I rate technical support as excellent because we have not experienced many problems when calling for assistance.
The availability of knowledgeable support to the implementation partners and the customers could be better.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
7.8
Microsoft Azure excels in scalability and flexibility, supporting various workloads, though cost and limitations may concern some users.
Sentiment score
7.4
SAP Cloud Platform is praised for scalability, with mostly positive reviews, ease of expansion, and minor challenges for some users.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Scalability with Microsoft Azure is amazing, which is a primary reason for using cloud solutions.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
7.8
Microsoft Azure is highly reliable and scalable, despite occasional outages; users confidently rate it high for stability and performance.
Sentiment score
7.9
SAP Cloud Platform is reliable with frequent updates; stability is praised but issues sometimes arise due to external factors.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
Microsoft Azure needs pricing transparency, intuitive interface, improved support, better technical features, and refined management tools for users.
SAP Cloud Platform struggles with cost, customization, integration, documentation, user interfaces, migration, third-party compatibility, and error analysis.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
There is still room for improvement in terms of pricing.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
Microsoft Azure offers flexible, competitive pricing, yet complexity makes AWS and GCP potentially more cost-effective for enterprises.
SAP Cloud Platform features higher costs but offers flexible pricing and valued ERP solutions with discounts and negotiated rates.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Copilot is expensive based on recent pricing for our POC.
Regarding the pricing for Microsoft Azure services, I would rate our satisfaction as very good.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
The cost for SAP Cloud Platform is high as the server is expensive.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
Microsoft Azure offers flexibility, scalability, global presence, integration, security, ease of use, and cost-effectiveness for enhanced organizational infrastructure.
SAP Cloud Platform offers robust integration, real-time data handling, and scalable solutions with strong security for streamlined operations.
Amazon AWS offers flexibility and scalability.
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
Data integrations are particularly effective on Microsoft Azure, especially with our banner services that we automate through Power Automate.
Microsoft Azure's scalability feature obviously supports business growth by scaling with the growth of the business, which is great, and it also scales with your requirements and aligns with your data strategies.
It converts CapEx into OPEX due to its SaaS model.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
 

Mindshare comparison

As of June 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 12.3%, down from 17.7% compared to the previous year. The mindshare of Microsoft Azure is 19.4%, up from 19.5% compared to the previous year. The mindshare of SAP Cloud Platform is 7.9%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.
PinakiGhosh - PeerSpot reviewer
The implementation cycle has been reduced significantly but has room for integration enhancements
Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on S4HANA.  One of our clients was on SAP ECC on-premises, and they are moving to the cloud on S4HANA on the public cloud system.  We are supporting about 15 customers, mostly small to…
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
University
7%
Educational Organization
33%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
7%
Manufacturing Company
16%
Computer Software Company
11%
Financial Services Firm
8%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderfu...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expand...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the fle...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. ...
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
What is your experience regarding pricing and costs for SAP Cloud Platform?
The cost for SAP Cloud Platform is high as the server is expensive. Hiring staff to work on S/4HANA Cloud requires hi...
What needs improvement with SAP Cloud Platform?
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA. Business processes often use ...
 

Also Known As

Amazon Web Services, AWS
Windows Azure, Azure, MS Azure
SAP HANA Cloud Platform
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: June 2025.
857,162 professionals have used our research since 2012.