"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The installation is easy."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The solution scales very nicely."
"You can build and release applications quickly with AWS instead of waiting for months to get the necessary hardware. That's the real benefit. The time-to-market for developing applications is much shorter."
"Easy to access and secure, two important features."
"It's very stable and the performance is good."
"AWS has large community support."
"One of the most valuable things about it, besides the stability, is that you can forget about infrastructure because you're just doing it on AWS. I remember the times before AWS and other cloud solutions existed, and it was a huge pain to get real hardware, put it inside, configure everything, report everything, and do a scale. It was very, very difficult compared to how it is now. Not even just AWS, but what all these cloud providers are doing, I would say, is a huge advancement in technology."
"I like that is very easy to use and that it's flexible."
"It is highly available and on-demand. So, you can scale up and scale down whenever required."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud's initial setup is somewhat complex."
"The solution should have more integration."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The pricing of the solution could be better. It's a little pricey."
"It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."
"The pricing of AWS is very unclear. They make it quite confusing."
"I think Amazon could improve some of the security or fine-grained access for metadata and many other things."
"The price could be better."
"IAM only gives you one chance to capture your key."
"While feasible, custom configuration will be more time consuming than standard."
"I think the price can be improved."
Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.
Amazon Web Services (AWS), is a collection of cloud computing services, also called web services, that make up a cloud-computing platform offered by Amazon.com. These services operate from 12 geographical regions across the world. The most central and well-known of these services arguably include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3". Amazon markets AWS as a service to provide large computing capacity more quickly and more cheaply than a client company building an actual physical server farm.
Alibaba Cloud is ranked 11th in Infrastructure as a Service Clouds (IaaS) with 4 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 167 reviews. Alibaba Cloud is rated 6.8, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "A flexible and affordable cloud solution, but customer support could be better". On the other hand, the top reviewer of Amazon AWS writes "Flexible, scales well, and offers good stability". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Google Firebase, Oracle Cloud and SAP S4HANA on AWS, whereas Amazon AWS is most compared with Microsoft Azure, SAP Cloud Platform, OpenShift, IBM Public Cloud and VMware Tanzu Application Service. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
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