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Alibaba Cloud vs Amazon AWS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
PaaS Clouds (2nd)
 

Mindshare comparison

As of August 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 13.0%, up from 7.1% compared to the previous year. The mindshare of Amazon AWS is 15.1%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
HarishMahanta - PeerSpot reviewer
Reliable cloud service enhances ERP management with advanced security features
I use Amazon AWS for ERP implementation. My responsibility is to integrate our application into the AWS cloud and provide AI solutions to the infrastructure AWS is stable and has provided a reliable infrastructure for my organization. AWS offers add-on services such as security and automated…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"ECS is the most valuable feature of the solution."
"It is easy to set up."
"We use the solution to run VMs."
"The installation is easy."
"It is a scalable product. So, scaling up or scaling down is possible."
"It has many choices of computer options, storage options, and even database options."
"Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable."
"The best thing is scalability."
"We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
"They are enterprising and pretty good in terms of features. It has good security. Its availability is also pretty good. It is available everywhere in the world. It has pretty good integrations, and it is working well. They have done a lot of improvements, and its UI has improved a lot."
"It is stable. For the cloud version, we require some installation platforms and we don't have a server with us right now. We require it from Amazon AWS. We can just plan and get the AWS server."
"There are a lot of features that I really like including ease of deployment, ease of build and release, and also that it is heavily focused on a PaaS or SaaS model."
"The tool's most valuable features are AWS Security Hub and AWS GuardDuty."
 

Cons

"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution should have more integration."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud needs to increase availability in Thailand."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"It is not robust."
"The solution needs to improve its graphical user interface."
"The pricing structure can be improved and made more straightforward."
"It would be ideal if they could provide automatic health reports. That way, I would be able to understand at a glance the state of my services at any given time."
"The customization could be improved."
"The pricing could be a bit high at times. It's something they could improve upon."
"Some extensions are better than others."
"Some features may be better in Azure or some other portal. AWS could add some of those features."
"The sorting model in AWS is a little bit complicated. When you are going through any component, you can get some surprising results."
"Monitoring still needs to be improved."
 

Pricing and Cost Advice

"The product is not that expensive."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The solution's pricing is the same as AWS'."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The cost is better than similar solutions."
"I don't know the exact cost. It is cheaper than AWS."
"Pricing is good. It's average."
"One of the best thing in Amazon AWS is you are billed for the service you use."
"The price is good and licensing fees are paid on a monthly basis."
"Its price should be lower. Currently, the price is the same if you are working in-house or in production. If you have to do internal testing or you are checking if things are working in-house, you need to pay for that, and the price is the same. The price for in-house usage should be different from production usage."
"Billing for cloud services can be difficult at times."
"A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis."
"The price, in general, could be better."
"We pay a monthly licensing fee. It's below $100 a month."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
9%
Comms Service Provider
7%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
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Also Known As

No data available
Amazon Web Services, AWS
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Find out what your peers are saying about Alibaba Cloud vs. Amazon AWS and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.