"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The installation is easy."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"The pricing aspect of the product is pretty reasonable. It's not overly expensive."
"I am happy with the dashboard."
"The solution can scale quite well."
"The solution scales very nicely."
"Technical support has been great."
"The most useful feature of Amazon AWS is it can be accessed from anywhere."
"The initial setup is not difficult and it did not take us more than one day."
"The installation is quite straightforward."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud's initial setup is somewhat complex."
"The solution should have more integration."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Amazon AWS would be improved if it were more stable and if customer support's responses were faster."
"The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
"In terms of additional features we'd like to see, the one thing that comes to mind is better integration with Oracle. We have a lot of Oracle databases, and there is no other option to either migrate to PaaS, stay on-prem, or use Oracle Private Cloud."
"The price could be better."
"It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."
"AWS is very expensive."
"The customization could be improved."
"Amazon support could be better."
Alibaba Cloud is ranked 11th in Infrastructure as a Service Clouds (IaaS) with 5 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 152 reviews. Alibaba Cloud is rated 6.6, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "A flexible and affordable cloud solution, but customer support could be better". On the other hand, the top reviewer of Amazon AWS writes "Flexible, scales well, and offers good stability". Alibaba Cloud is most compared with Microsoft Azure, Google Firebase, DigitalOcean, SAP S4HANA on AWS and Oracle Cloud, whereas Amazon AWS is most compared with Microsoft Azure, OpenShift, SAP Cloud Platform, IBM Public Cloud and NTT Cloud. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
