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Amazon AWS vs Microsoft Azure vs Oracle Cloud Infrastructure (OCI) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
7.2
Microsoft Azure saves costs and boosts efficiency with scalable cloud services, pay-as-you-go pricing, and reduced maintenance expenses.
Sentiment score
6.8
Oracle Cloud Infrastructure boosts ROI with cost-effective management, despite initial costs, by optimizing and reducing operational expenses.
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
6.5
Customer service is mixed; paid support is praised for responsiveness, while free options may face delays and complexity.
Sentiment score
6.3
Oracle Cloud Infrastructure support is satisfactory, but users desire faster issue resolution and improved communication.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
Regarding technical support from Microsoft, I find they are responsive and helpful, depending on which support package you're on.
I rate technical support as excellent because we have not experienced many problems when calling for assistance.
The support from Microsoft Azure is good.
Having a contact point from Oracle Cloud Infrastructure (OCI) allowed for direct email communication.
Oracle support is very friendly and provided free of cost.
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
7.8
Microsoft Azure excels in scalability and flexibility, supporting various workloads, though cost and limitations may concern some users.
Sentiment score
7.4
Oracle Cloud Infrastructure is scalable and flexible, though manual adjustments and performance issues occur compared to AWS.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
Scalability with Microsoft Azure is amazing, which is a primary reason for using cloud solutions.
There are no issues with Oracle Cloud Infrastructure's support for scalability demands.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
7.8
Microsoft Azure is highly reliable and scalable, despite occasional outages; users confidently rate it high for stability and performance.
Sentiment score
7.9
Oracle Cloud Infrastructure is praised for its stability, minimal downtime, improved reliability, and is comparable to major competitors.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
Microsoft Azure needs pricing transparency, intuitive interface, improved support, better technical features, and refined management tools for users.
Oracle Cloud needs better scalability, integration, pricing, usability, and support to compete with AWS and Azure.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
There is still room for improvement in terms of pricing.
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
AWS services typically offer more flexibility to end users.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
Microsoft Azure offers flexible, competitive pricing, yet complexity makes AWS and GCP potentially more cost-effective for enterprises.
Oracle Cloud offers competitive, flexible pricing often 50% lower, appealing for both startups and enterprises with varied costs.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Copilot is expensive based on recent pricing for our POC.
Regarding the pricing for Microsoft Azure services, I would rate our satisfaction as very good.
A 50% cost reduction compared to AWS was estimated.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
Microsoft Azure offers flexibility, scalability, global presence, integration, security, ease of use, and cost-effectiveness for enhanced organizational infrastructure.
Oracle Cloud Infrastructure offers robust database management, seamless integration, high performance, strong security, scalability, and competitive pricing for enterprises.
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
Amazon AWS offers flexibility and scalability.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
In the customer's environment, Microsoft Azure influences cost savings and business efficiency by allowing you to run pay-as-you-go models that enable you to scale up and down, meaning your costs reflect your operational usage.
Data integrations are particularly effective on Microsoft Azure, especially with our banner services that we automate through Power Automate.
Applications using Oracle Database not only work seamlessly on Oracle Cloud Infrastructure (OCI) but also benefit from a 25% offset on Oracle Database licenses.
 

Mindshare comparison

As of August 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Amazon AWS is 15.1%, down from 21.1% compared to the previous year. The mindshare of Microsoft Azure is 16.6%, down from 18.3% compared to the previous year. The mindshare of Oracle Cloud Infrastructure (OCI) is 8.2%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

HarishMahanta - PeerSpot reviewer
Reliable cloud service enhances ERP management with advanced security features
I use Amazon AWS for ERP implementation. My responsibility is to integrate our application into the AWS cloud and provide AI solutions to the infrastructure AWS is stable and has provided a reliable infrastructure for my organization. AWS offers add-on services such as security and automated…
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.
Labhesh Hase - PeerSpot reviewer
Cost-effectiveness and pricing consistency support diverse high-intensity applications
The services of Oracle Cloud Infrastructure (OCI) are quite competent when compared to AWS Cloud, and they are also lower in cost. We use compute, storage, and network services. A notable feature is Oracle Cloud Infrastructure's consistent global pricing, which is advantageous. Furthermore, applications using Oracle Database not only work seamlessly on Oracle Cloud Infrastructure (OCI) but also benefit from a 25% offset on Oracle Database licenses.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
University
7%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
10%
University
6%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Oracle Cloud Infrastructure Registry?
It's reliable, performs well, and is often faster than running applications on separate machines due to optimized per...
What needs improvement with Oracle Cloud Infrastructure Registry?
AWS services typically offer more flexibility to end users. Oracle Cloud Infrastructure (OCI) is evolving and incorpo...
 

Also Known As

Amazon Web Services, AWS
Windows Azure, Azure, MS Azure
Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform, Oracle Data Cloud
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Akamai and others in Infrastructure as a Service Clouds (IaaS). Updated: August 2025.
865,649 professionals have used our research since 2012.