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Amazon API Gateway vs MuleSoft API Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Amazon API Gateway offers significant ROI through cost savings, efficient management, and secure infrastructure, especially with usage-based payment.
Sentiment score
5.9
MuleSoft API Manager improves process reusability and automation, enhancing development speed, reducing costs, and ensuring seamless, cost-effective integration.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
CTO at Atulya Abhinav Tech Private Limited
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
Enterprise Architect at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.3
Amazon API Gateway support is prompt and effective, but opinions vary due to occasional delays and high costs.
Sentiment score
7.3
MuleSoft API Manager's customer service is responsive and knowledgeable, though some users seek better priority clarity and business focus.
Technical support is excellent, deserving a ten out of ten rating.
CTO at Atulya Abhinav Tech Private Limited
We benefit from enterprise support, ensuring prompt responses from the technical support team.
Solutions Architect at a non-tech company with 51-200 employees
We encountered challenges accessing technical support channels, such as a need for a clear telephone number and chat sessions.
SAP Successfactors Consultant at Innoux Solutions IT Pvt ltd
Our enterprise pays for a special success program, which provides priority support.
Lead Software Engineer at Franklin Templeton
They can be slow in addressing security vulnerabilities.
Senior Developer at a financial services firm with 501-1,000 employees
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Enterprise Architect at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.7
Amazon API Gateway provides excellent scalability, efficient autoscaling, and seamless AWS management for diverse projects and significant traffic handling.
Sentiment score
7.0
MuleSoft API Manager is praised for scalability, effectively handling growth despite some costly scaling challenges and configuration variability.
Scalability-wise, I rate the solution a nine out of ten.
Deputy Manager - Radio Frequency Planning at RF-SMART
There are one hundred thousand users using it in our company.
Snr. Developer at Mama Money Pty
We have thousands of end users accessing our solution built on API Gateway.
Project Manager at Yukon
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Enterprise Architect at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
8.6
Amazon API Gateway is highly reliable, hailed for its stability and 99.99% uptime, effectively handling high traffic.
Sentiment score
7.8
MuleSoft API Manager is praised for stability and reliability, with some concerns about connectors and hardware setup.
I've deployed it for a client with millions of users without issues.
Technical Architect at Evon Technologies Pvt
Our applications are stable, owing partly to our architecture, which is spread across three regions.
AWS Engineer at Abbott
I would rate its stability as nine out of ten.
AWS Developer at a insurance company with 10,001+ employees
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
Senior Developer at a financial services firm with 501-1,000 employees
 

Room For Improvement

Amazon API Gateway needs better pricing, support, interfaces, integration, security, and connectivity, plus improved analytics and debugging features.
MuleSoft API Manager needs improved load balancing, integration, affordability, setup, customization, documentation, analytics, and Salesforce integration details.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
AWS Cloud Consultant at a tech services company with 51-200 employees
Amazon API Gateway needs to focus on minimizing latency.
Deputy Manager - Radio Frequency Planning at RF-SMART
We use a lot of TerraForm scripts to build up our environment.
Snr. Developer at Mama Money Pty
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Lead Software Engineer at Franklin Templeton
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
Senior Developer at a financial services firm with 501-1,000 employees
 

Setup Cost

Amazon API Gateway offers variable pricing that can be costly compared to competitors, but remains cost-effective for many users.
MuleSoft API Manager is pricey, but valued for features; costs can prompt exploration of cheaper integration tools.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
AWS Engineer at Abbott
It is a really cheap product, but if used incorrectly, it can become expensive.
DevOps Engineer/SRE - AWS at Lavoro autom inf e com ltda
It is expensive.
CTO at Atulya Abhinav Tech Private Limited
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
Enterprise Architect at a consultancy with 10,001+ employees
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
Founder at EAIESB
The cost for using MuleSoft is approximately $500,000 USD per year.
Lead Software Engineer at Franklin Templeton
 

Valuable Features

Amazon API Gateway offers ease of management, strong security, AWS integration, and scalability, making it efficient for global API operations.
MuleSoft API Manager offers scalable API management, seamless integration, security features, and low-code tools for efficient development and insights.
The solution is solid, robust, and scalable.
Machine Learning Specialist at Hubtel
The tool's most valuable aspect is its scalability.
Technical Architect at Evon Technologies Pvt
works well for defining different states for different customers based on their purchase plans
AWS Developer at a insurance company with 10,001+ employees
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
Lead Software Engineer at Franklin Templeton
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
Senior Developer at a financial services firm with 501-1,000 employees
In MuleSoft API Manager, I find features like throttling and security to be the most valuable, as these are the things we use and configure as part of our deployments.
Founder at EAIESB
 

Categories and Ranking

Amazon API Gateway
Ranking in API Management
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
MuleSoft API Manager
Ranking in API Management
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the API Management category, the mindshare of Amazon API Gateway is 12.5%, down from 13.9% compared to the previous year. The mindshare of MuleSoft API Manager is 4.6%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
Amazon API Gateway12.5%
MuleSoft API Manager4.6%
Other82.9%
API Management
 

Q&A Highlights

NC
Content Manager at PeerSpot
Oct 28, 2021
 

Featured Reviews

PT
Architect at Birlasoft IndiaLtd.
Strong technical support and effective toolset improve workflow but setup process requires refinement
I have experience with Nintex and K2, but I do not have experience with Unqork. I am specialized in Microsoft products such as Power Automate and Power Apps. I have knowledge of Microsoft Intune and Defender, along with certain Azure components. I work for an organization as a presales architect, proposing solutions to customers. I am familiar with Microsoft Defender for Identity, for Business, and for IoT, though I haven't worked extensively on that. I have a conceptually good understanding of it. I'm mostly working on Microsoft collaboration tools, which include SharePoint and Power Platform tools. I have been dealing mostly with Microsoft, but also with other vendors. Regarding database services, we typically use SQL server services. We have not used Amazon RDS; typically, we use PostgreSQL or MySQL. On the Azure side, I work with Azure Database services including PostgreSQL, MySQL, and SQL Cosmos. I was previously working as an architect for U3Soft and am currently working with Birlasoft (B I R L A S O F T). My overall rating for Amazon API Gateway is 8 out of 10.
D.Rajesh Kumar - PeerSpot reviewer
Enterprise Architect at a consultancy with 10,001+ employees
Improved Integration Efficiency and Potential for Further Enhancements in Monitoring and User Experience
The policies in MuleSoft API Manager are significant features. We get the policies by default, with more than 25 out-of-the-box policies. If any additional requirement exists specific to the customer, there is a custom policy framework. We can build the policy according to our requirement, and deploy and enable it at the API Manager level to consume across different business groups, environments, or organizations altogether within the platform. Developing the custom policy is not challenging; you just need to follow the custom policy framework to implement. The custom policy and the different levels of SLAs of the API Manager are notable. Regarding the monitoring side of the API Manager, MuleSoft provides substantial monitoring with logs, offering search capability, raw data accessibility, and different subscriptions. With the top tier, integration with third-party platforms such as ELK or Splunk becomes unnecessary because all search capabilities, dashboards, and functional monitoring can be built within the platform itself. This is excellent from the monitoring perspective, and there have been recent improvements focusing on observability. For DevOps, if you want to make your continuous integration and continuous deployment effective, irrespective of the tool, there are options to integrate. For example, you can use the Maven plugin, platform APIs, or CLI to build your end-to-end DevOps cycle.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise21
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise43
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform can support thousands of simultaneous API calls, and it provides monitoring, ma...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web services. For example, when you need versioning, establish a developer portal and ...
How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of software, it is easy to install and upgrade. While there are different things that ...
What do you like most about Mulesoft Anypoint API Manager?
The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy policies.
What is your experience regarding pricing and costs for Mulesoft Anypoint API Manager?
When it comes to pricing, I find it always expensive. The pricing is high, which is the biggest point where some customers are hesitant about adopting it, and their deployment strategy is also more...
 

Also Known As

No data available
Anypoint API Manager
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Find out what your peers are saying about Amazon API Gateway vs. MuleSoft API Manager and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.