

MuleSoft API Manager and Amazon API Gateway compete in the API management sector. Amazon API Gateway holds an edge due to its scalability, integration with AWS services, and cost-effective serverless model.
Features: MuleSoft API Manager offers integration flexibility with a wide array of connectors, visual mapping, and a developer portal. Its robust DevOps and CI integration are standout features. Amazon API Gateway is notable for its scalability, affordability, seamless AWS integration, and strong security with Lambda support.
Room for Improvement: MuleSoft faces challenges with high pricing, complex setup, and a need for enhanced analytics and user interface. Amazon API Gateway's documentation clarity and interface usability could be improved, alongside managing configurations and lacking a built-in developer portal for better user onboarding.
Ease of Deployment and Customer Service: MuleSoft offers on-premises, hybrid, and private cloud deployment options, providing flexibility but with initial setup complexity. Amazon API Gateway focuses on public cloud deployment, simplifying AWS integration. MuleSoft's technical support needs better response times, while Amazon API Gateway is highly rated for strong customer service and technical support effectiveness.
Pricing and ROI: MuleSoft's pricing is core-based, posing scaling challenges, but it supports ROI through reusability and integration efforts. Amazon API Gateway's pay-as-you-go model provides cost efficiency and scalability, with flexible, usage-aligned costs advantageous for budget-conscious users.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
Technical support is excellent, deserving a ten out of ten rating.
We benefit from enterprise support, ensuring prompt responses from the technical support team.
We encountered challenges accessing technical support channels, such as a need for a clear telephone number and chat sessions.
Our enterprise pays for a special success program, which provides priority support.
They can be slow in addressing security vulnerabilities.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Scalability-wise, I rate the solution a nine out of ten.
There are one hundred thousand users using it in our company.
We have thousands of end users accessing our solution built on API Gateway.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
I've deployed it for a client with millions of users without issues.
Our applications are stable, owing partly to our architecture, which is spread across three regions.
I would rate its stability as nine out of ten.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
Amazon API Gateway needs to focus on minimizing latency.
We use a lot of TerraForm scripts to build up our environment.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
It is a really cheap product, but if used incorrectly, it can become expensive.
It is expensive.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
The cost for using MuleSoft is approximately $500,000 USD per year.
The solution is solid, robust, and scalable.
The tool's most valuable aspect is its scalability.
works well for defining different states for different customers based on their purchase plans
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
In MuleSoft API Manager, I find features like throttling and security to be the most valuable, as these are the things we use and configure as part of our deployments.
| Product | Market Share (%) |
|---|---|
| Amazon API Gateway | 12.5% |
| MuleSoft API Manager | 4.6% |
| Other | 82.9% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 13 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 43 |
Amazon API Gateway stands out for its seamless integration with AWS, ease of use, scalability, and support for secure API management, benefiting from a serverless architecture that helps control costs while ensuring efficient backend connectivity.
Amazon API Gateway offers significant capabilities for managing APIs, integrating smoothly with AWS Lambda for serverless operations. It provides robust security with authentication, authorization, and input validation. The gateway supports API traffic management, rate limiting, and enhances accessibility while facing areas for potential improvements in pricing, documentation, interface usability, monitoring, security, latency, analytics, and debugging tools. Expanded integration features and AI-based development aids are desirable.
What features make Amazon API Gateway effective?Amazon API Gateway is frequently employed in industries like mobile development and public services to ensure secure, efficient interactions between front-end and back-end systems. It's instrumental in managing APIs, integrating microservices, and offering controlled API access, notably in environments requiring robust security and service exposure.
Mulesoft API Manager is the portion of the Anypoint Platform that is used for the designing, building, managing, and publishing of APIs. Anypoint Platform uses Mule as its core runtime engine.
Mulesoft API Manager is an extremely versatile solution. It offers users the ability to deploy their APIs in a number of different settings. You can use API Manager on a public cloud, a private cloud, or a hybrid. Additionally, users can use the solution to manage their deployments with ease. A few clicks are all you need to alter your deployment.
Benefits of Mulesoft API Manager
Some of the benefits of using Mulesoft API Manager include:
Reviews from Real Users
Mulesoft API Manager is a highly effective piece of software whose purpose is to enable users to design, build, manage, and publish APIs. It stands out among its competitors for a number of reasons. Two major ones are the ease with which users can connect it to their applications and the high level of value that its support offers. It provides users with the ability to easily connect this solution with whatever program they need to join it with. Users can create connections without having to write code. It offers different types of support which ensure that users have a high level of understanding about the product and how to use it.
PeerSpot user Tolulope A., a technical lead specializing in integration and middleware at a financial services firm, notes the ease with which users can connect Mulesoft API Manager to their applications. He writes, “One good thing about MuleSoft is that they have a lot of connectors to those back-end applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.”
The CEO & Co-Founder at a computer retailer notes the value of Mulesoft’s supporting documentation. They write, “The documentation is great; it is always up-to-date and well-presented. If any details are missing, then there is a blog available that contains a lot of details. There are also channels on YouTube to help you better understand the solution and what some of the processes look like.”
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