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Alluvio Aternity vs HeadSpin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Ranking in Mobile APM
4th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), Digital Experience Monitoring (DEM) (6th)
HeadSpin
Ranking in Mobile APM
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Functional Testing Tools (30th), Mobile App Testing Tools (9th)
 

Mindshare comparison

As of June 2025, in the Mobile APM category, the mindshare of Alluvio Aternity is 4.8%, up from 3.3% compared to the previous year. The mindshare of HeadSpin is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile APM
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
Saorabh Singh - PeerSpot reviewer
It fulfills everything from automation to manual performance
The most valuable features of the product are the performance parameters it gives us, as well as the seamless connectivity with our automation suites. I am also pleased with the continuous enhancements made to HeadSpin. There have been many features added since we started using the product, and all of them are useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"The ability to monitor crash and health event issues at a user level"
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"Aternity easily provides visibility of all the endpoint machines to my clients."
"The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."
"The most valuable feature for me is being able to monitor the productivity of every employee in the company as well as third-party, outsourced companies that work on our behalf."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The most valuable features of the product are the performance parameters it gives us."
 

Cons

"I think the workflow needs improvement"
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"The licensing model doesn't suit the market we are in and has room for improvement."
"The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"The solution is available at a higher price than other solutions."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"Support and pricing could be improved."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
 

Pricing and Cost Advice

"The solution's price is pretty comparable to the industry."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
"We have a yearly license for 16 devices."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
17%
Computer Software Company
16%
Manufacturing Company
12%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
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Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
No data available
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Find out what your peers are saying about Alluvio Aternity vs. HeadSpin and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.