Alluvio AppResponse vs Splunk ITSI (IT Service Intelligence) comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alluvio AppResponse and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence) Report (Updated: March 2024).
769,479 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,""We really like the scalability capabilities.""The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.""With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse.""I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting.""AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture.""It provides us with complete visibility of every packet.""The most valuable feature is performance monitoring."

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"We have a lot of teams using Splunk and they would be blind without it.""ITSI's most valuable feature is that it's easy to integrate DLP.""The solution is easy to scale.""One particularly useful feature of Splunk ITSI is the ability to create custom services.""The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times.""The glass tables are very helpful.""I find the episode review, glass tables, and correlation search features very useful.""The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."

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Cons
"Need to bring back the NetFlow module for AppResponse.""They need to better integrate with products and solutions from different vendors.""Alluvio AppResponse should improve its ability to expand across multiple operating systems.""The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward.""Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse.""If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance.""Technical support needs to be more responsive.""The pricing is on the higher side of things. If they could lower it, that would be ideal."

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"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework.""The problem becomes the price, as Splunk is an expensive product.""I believe the refresh time should be faster.""We also faced challenges relating to UI development.""The license cost is expensive.""The data recovery has room for improvement.""It was an intimidating tool for us to jump into at the beginning.""It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."

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Pricing and Cost Advice
  • "The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
  • "The price is a little bit high, especially because we have to pay an import tax."
  • "The solution is no more expensive than other products."
  • "It is costly for small and medium businesses."
  • More Alluvio AppResponse Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.
    Top Answer:AppResponse is a little expensive, but the cost depends on your configuration and storage. It was about $200,000 for three years.
    Top Answer:Alluvio AppResponse should improve its ability to expand across multiple operating systems. Alluvio AppResponse should include the ability to monitor Linux servers.
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Ranking
    Views
    757
    Comparisons
    547
    Reviews
    2
    Average Words per Review
    326
    Rating
    9.0
    Views
    1,994
    Comparisons
    1,339
    Reviews
    24
    Average Words per Review
    811
    Rating
    8.1
    Comparisons
    Also Known As
    Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
    Learn More
    Riverbed
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    Overview

    Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    N11.com, OneMain Financial, China Bank, Halkbank, Kaust
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Comms Service Provider13%
    Healthcare Company13%
    Transportation Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Government12%
    Computer Software Company11%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm35%
    Computer Software Company18%
    Insurance Company12%
    Logistics Company12%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    REVIEWERS
    Small Business10%
    Midsize Enterprise19%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence)
    March 2024
    Find out what your peers are saying about Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: March 2024.
    769,479 professionals have used our research since 2012.

    Alluvio AppResponse is ranked 38th in Application Performance Monitoring (APM) and Observability with 15 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Alluvio AppResponse is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Alluvio AppResponse writes "It's a total solution that gives you end-to-end visibility at all levels". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Alluvio AppResponse is most compared with NETSCOUT nGeniusONE, ThousandEyes, Dynatrace, AppDynamics and Cisco Secure Network Analytics, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.