

Amplitude and Airtable compete in the analytics and database management categories. Amplitude appears to have an edge with its superior data analytics capabilities for user behavior insights, whereas Airtable is preferred for its user-friendly interface and ease of use for creating relational databases.
Features: Amplitude is notable for its detailed data analysis features, providing segmentation, funnel analysis, and cohort analysis for real-time insights that help businesses maximize product performance. Its A/B testing and user interaction tracking are pivotal for informed product decisions. Airtable is appreciated for its simplicity and versatility, offering straightforward data structuring with powerful automation and relational database capabilities appealing to a broad user base.
Room for Improvement: Amplitude users mention a steep learning curve, complex setup, and report generation processes. There is a desire for improved real-time analytics and visualization, along with enhancements in long-term data retention and session recording. For Airtable, users seek advancements in handling larger data sizes, resolving import/export issues, and enhancements in automation features, the mobile interface, and pricing structures to better cater to enterprise demands.
Ease of Deployment and Customer Service: Amplitude provides flexible deployment options, including public and private clouds, focusing on data handling convenience. Customer support is generally responsive, but a live chat feature is suggested for quicker issue resolution. Airtable offers simple cloud-based deployment, though improvements in synchronous data handling are needed. Customers value the quick support, with suggestions for 24/7 availability to address issues promptly.
Pricing and ROI: Amplitude's pricing can be high, particularly with larger data volumes, influencing scalability decisions. Yet, many users find the insights justify the cost, positively impacting ROI. Airtable offers competitive pricing, with a substantial free plan, making its scalability and automation features cost-effective for larger teams, although enterprise pricing can rise significantly. It's crucial to assess user needs to optimize cost-effectiveness and ROI.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
Overall, it is a good thing, and really helpful for the corporate world, product teams, support teams, and the overall operation team.
I have seen a return on investment with Amplitude, saving about 120 man hours per month for a specific report that needs to be created.
It has saved us a lot of time since I can see the analysis as quickly as possible in the dashboard, resulting in significant time and money saved.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
You can pursue answers whichever way you would prefer through the normal support routes or you can source it from the community that they offer on Slack.
There could be live chat support for different types of charges or solutions that would be more helpful.
Amplitude customer support is responsive.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
Amplitude's scalability is fine; I have millions of active users, tens of millions, with high throughput, and it performs great.
Amplitude is very scalable, considering that we do not have to do any manual work ourselves.
Amplitude is quite scalable.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
I did not notice any delays or issues with Amplitude's performance and speed when handling large datasets.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
Support could be improved. Sometimes I need to create a ticket and communicate with one of their advisors via email.
Longer form time series analysis seems nearly impossible to do on this platform.
Reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful.
Pricing is often egregiously high, and the company has changed billing models on us once already.
We are using a free version and would upgrade to a paid version if it were cheaper.
Amplitude's pricing is good and not overpriced; it is fair for the amount of data we are extracting and the analysis we perform.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
Based on Amplitude charts and outcomes, our product team takes decisions, so it has improved decision-making.
Amplitude has positively impacted my organization as it allows us to make decisions based on data and iterate faster.
Collaboration was a significant part. What improves collaboration is the self-serve functionality, which was a big deal for PMs to have access to just that data and also the base layer of how that data is structured, which connects to clicks that every report refers to.
| Product | Market Share (%) |
|---|---|
| Amplitude | 0.5% |
| Airtable | 0.5% |
| Other | 99.0% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 9 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Amplitude is a digital analytics platform that empowers businesses to understand and optimize customer experiences. It offers real-time insights into user behavior, helping companies identify patterns, measure engagement, and build data-driven strategies to improve their products and increase customer satisfaction.
This platform provides comprehensive analytics, combining data science and machine learning to help teams visualize trends and predict user needs. It integrates seamlessly with various data sources, making it easy to analyze customer journeys, track user interactions, and understand how features contribute to business goals. It also supports cohort analysis to group users based on behaviors, aiding personalized product improvements.
Key features include:
Benefits of using Amplitude include the ability to improve customer retention by understanding key engagement drivers, increase conversion rates through optimized funnels, and refine user experiences with more accurate segmentation. This leads to increased ROI as teams can focus on the most impactful improvements.
Amplitude is valuable across various sectors like e-commerce, fintech, and SaaS. It helps e-commerce teams refine product recommendations, fintech companies assess user acquisition strategies, and SaaS firms personalize onboarding experiences.
Pricing is tailored based on usage and features, offering free, growth, and enterprise plans. Customer support includes comprehensive documentation, a knowledge base, and expert guidance for setup, data management, and strategic analysis.
In summary, Amplitude helps businesses analyze and optimize digital user experiences to enhance engagement, conversion, and retention through a robust suite of analytical tools.
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