"I loved using Amplitude because it allowed me to dive deep into product usage and analyze different customer segments."
"With its ability to easily define user events, one can easily detect how one can better optimize one's product to drive better retention and feature use."
"The reporting has helped improve investor relations and let us quantify our growth and progress with ease."
"Heap enables one to easily track how customers use one's applications on both the web and mobile."
"Discerning application and UX weak points, driving better user retention."
"An immensely useful feature is the retention graphs with the ability to generate retention data for individual features."
"Setting up reports in Amplitude was challenging for me as a newer user."
"Their analytics could be more user-friendly."
Amplitude is ranked 5th in Web Analytics with 1 review while Heap is ranked 8th in Web Analytics. Amplitude is rated 8.0, while Heap is rated 10.0. The top reviewer of Amplitude writes "Offers depth of analytics and powerful visualization capabilities". On the other hand, the top reviewer of Heap writes "Has let us quantify our growth and progress with ease". Amplitude is most compared with Matomo, Google Analytics, Braze, Snowflake Analytics and Glassbox, whereas Heap is most compared with Matomo, Segment, Pendo, Mixpanel and Adobe Analytics.
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We monitor all Web Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.