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Adobe Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
9.4
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
4th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
 

Mindshare comparison

As of January 2026, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 8.0%, down from 12.3% compared to the previous year. The mindshare of ShareFile is 2.1%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
Adobe Sign8.0%
ShareFile2.1%
Other89.9%
eSignature (Electronic Signature)
 

Featured Reviews

LP
System Consultant at Freelancer
Efficient handling of feature updates and user management with supportive customer service
Adobe Sign is very easy to use, and anyone can easily understand and use it independently. If I teach them once, that's sufficient. They can easily grasp it by themselves, but I still make documentation every time I learn new key points or processes. I also create videos for easier access for all users on a common SharePoint site, where people can easily view the processes if they forget, which is beneficial after taking time off for vacations. The initial setup of Adobe Sign is very straightforward and not complex, making it easily understandable. The customer support team from Adobe is very responsible. Whenever I raise a request in Adobe Sign, especially regarding documents that miss content, they clearly explain that large documents sometimes cause issues, and recommend converting the document into a PDF file before sending it for signature, which resolved the issues we faced. They respond immediately whenever I raise a request.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"I give the stability a ten out of ten."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"It makes it very easy to sign documents."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"It's user-friendly for end users."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"Easy to manage and fully secure."
"Citrix has a very good file auditing features and security features."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution is scalable."
 

Cons

"It works. I have no notes for improvement."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"The solution could always be more secure."
"The UI has room for improvement."
"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."
"The support could improve in Adobe Sign."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"The price of the solution could improve for certain plans."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The user interface is not very intuitive."
"My only issue with this solution is the cost, which should be improved."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Everything they have should be integrated into one item."
"They should integrate the solution with more email services."
"There are sometimes scalability issues after updates."
 

Pricing and Cost Advice

"The free edition allows us to use the signature feature."
"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"As of now, there are no monthly expenses involved in the solution."
"I give the cost of the solution a five out of five."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"You have to work hard in order to get the suitable licenses."
"Citrix has a very good file auditing features and security features."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Financial Services Firm
8%
Healthcare Company
8%
Computer Software Company
11%
Manufacturing Company
9%
Legal Firm
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with Adobe Sign?
I cannot answer how Adobe Sign can be improved now because I haven't worked with it in the last two months as I recently lost my job, so I need some time to look into that again.
What is your primary use case for Adobe Sign?
My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for global NNE. I acted as a middleman between Adobe Enterprise Support and Adobe Enterpr...
What advice do you have for others considering Adobe Sign?
I would recommend Adobe Sign to other people, probably Mikkel from NNE, whose initials are UKRG. I would definitely recommend Adobe Sign to other people. On a scale of 1-10, I rate Adobe Sign a 10.
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Comparisons

 

Also Known As

Echosign
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Adobe Sign vs. ShareFile and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.