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Adobe Connect vs GoToMeeting vs Webex comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.9%, up from 1.5% compared to the previous year. The mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of Webex is 13.1%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Webex13.1%
GoToMeeting3.3%
Adobe Connect2.9%
Other80.7%
Virtual Meetings
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Gavin Tomlins - PeerSpot reviewer
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable product."
"I like Adobe Connect because of its flexibility."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The product has valuable communication features. It also has good performance and stability."
"It is straightforward to set up."
"It trains providers for on-premise deployment in several locations."
"Screen share and document share are good features."
"The solution can scale well."
"It's easy to set up."
"The most important feature for me was the iPhone app."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
"Webex is user-friendly."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
"What I value most about Webex is its stability compared to other solutions."
"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."
"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."
"The most valuable aspect of this solution is that it is the easiest for participants to get connected to."
"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."
 

Cons

"Interface and layout options could be improved."
"It needs faster and easier upgrades."
"Adobe's products are difficult to grasp."
"The price is a problem."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"I would like to see btter integration."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"I would like to see better support for mobile devices."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"The product itself doesn't stand out against other options on the market."
"Manageability needs to be improved."
"I didn't like the fact that they tried to make their new version look like Zoom."
"The interface is a little outdated and could be better."
"The solution could always be more secure."
"The sound quality is good but the video quality needs improvement."
"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."
"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."
"Better integration with other solutions would benefit Webex."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
"It should be more integrated with third-party vendors."
"They should work to make it simpler."
 

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"Adobe Connect is free of cost."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"GoToMeeting is a little bit expensive compared to other products."
"Negotiate for discounts."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"The tool is expensive."
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."
"There is an annual license required for this solution."
"The price should be improved significantly."
"The cost is pretty high compared to the competitors."
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Top Industries

By visitors reading reviews
No data available
No data available
Government
14%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise24
Large Enterprise61
 

Questions from the Community

What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvio...
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not...
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functiona...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not j...
What needs improvement with Webex?
I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communicat...
 

Also Known As

No data available
No data available
Cisco Spark
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: October 2025.
870,701 professionals have used our research since 2012.