Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Adobe Connect?

Please share with the community what you think needs improvement with Adobe Connect.

What are its weaknesses? What would you like to see changed in a future version?

PeerSpot user
4 Answers
Fabiana GO - PeerSpot reviewer
Adobe solutions Architect at BUYSOFT DO BRASIL LTDA
Real User
Top 10
Feb 23, 2022

The price is a problem. Only international companies can really use Connect. For example, Mercedes can buy Adobe Connect. Other companies deal with Teams. My company buys Teams. In certain moments, my manager asks me about Connect and after seeing the pricing, will say no to Connect as Microsoft Teams is less expensive than Connect. The licensing model needs improvement. The license model is only for large, large rooms, for large amounts of people in a room. In Brazil, we tend to have smaller class sizes. In Brazil, if I offer one Connect room, it's so expensive as we don't have so many students. They need to create a smaller license for smaller room sizes. It's important to me to be able to copy a layout as to different rooms. I have many rooms and I need to copy the layout. When I have a good layout it would be ideal to be able to create the other pods with my custom needs. I need more pods and more tools to make new pods. HTML5 is not impressive for me. Before HTML5, we had other tools in AWS for making pods. Now, we have these tools. It's much more difficult.

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Director, Service Training at a construction company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Oct 19, 2021

Adobe's products are difficult to grasp. They don't have a good explanation. You could get an enterprise version with what is known as concurrent users, allowing you to have a large number of hosts. The issue with the internet is that you need hosting for the named host, with a named host account. The named host must enter the meeting, open it, and remain in it until the meeting is completed. This appears to be pointless because the named host can elevate a participant to the role of host for that meeting when someone enters the room. We have instructors who come in to teach classes. They might teach two or three classes per month. When we start a class, the named host, one of the five, has to open that class, and he can turn it over to that the instructor to take over as the host for the rest of the meeting. The instructor can now share screens, ask questions, make calls, and put up polls. It appears to be constraining. I wouldn't mind a five-host license, but a floating host would be preferable. We couldn't host more than five classes at once, which would have been easier for both us and Adobe. The person could simply use a pseudonym or, host one, host two, or host five, to login. With our situation, it is rare that we would do two at a time. We do them sequentially. We may offer two courses in a day, but not five all simultaneously.

Goverment Relations at a consultancy with 11-50 employees
Real User
Jun 21, 2020

I think that both the interface and the layout options, the ability to organize the different components for an online meeting on your screen, could be improved.

Senior Virtual Training Consultant at XPO Logistics
Real User
Jun 25, 2019

We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities.

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Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Feb 23, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
Director, Service Training at a construction company with 5,001-10,000 employees
Oct 19, 2021
The purchasing process is complicated. It would be beneficial if it were more simplified.
Fabiana GO - PeerSpot reviewer
Adobe solutions Architect at BUYSOFT DO BRASIL LTDA
Feb 23, 2022
The solution is quite expensive. In Brazil, Connect is only for obtaining international standards for international companies. If a company sees the price and the features for Zoom, Connect, and other platforms, while Connect is better than other platforms it's five times the price here.
James P (Pat)  Carlisle - PeerSpot reviewer
President at The de Bono Group
Jul 24, 2020
I am the President of a consulting and training group. We are in the business of corporate training, via Edward de Bono Thinking methods. We service just about any industry that needs new thinking from major banks to the CIA. Which is the best platform to host a training session? We have a Digital Manual which each participant will have and we need to be able to have those online work in groups...
2 out of 4 answers
SYED AMIN - PeerSpot reviewer
Senior Systems Administrator - Microsoft & LINUX at TCS Private Limited
Apr 7, 2020
For training session Webex is best the best solution.
Chetan Woodun - PeerSpot reviewer
Senior Consultant at a tech services company with 11-50 employees
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
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