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Adobe Connect vs Skype for Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.7%, down from 3.0% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Adobe Connect1.7%
Other94.4%
Virtual Meetings
 

Featured Reviews

LAWAL YUSUF - PeerSpot reviewer
IT auditor at SHEFFIELD HALLAM UNIVERSITY
Stable product with a straightforward setup process
We use Adobe Connect for communication purposes using messaging and video chat features The product has valuable communication features. It also has good performance and stability. We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement. We have…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It trains providers for on-premise deployment in several locations."
"Connect helped us move away from WebEx and use a tool more suitable for learning."
"It is a stable product."
"I love that I can create classes and that they are "persistent" which means they can be reused over and over again."
"The solution can scale well."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The solution is very stable, with no bugs or glitches, and it doesn't crash or freeze, making it highly reliable for our training and webinar needs."
"The product has valuable communication features. It also has good performance and stability."
"We have noticed positive outcomes for our organization since adopting Skype for Business, including improvements in efficiency and reduced costs."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"Skype for Business is a scalable solution and we have approximately 350 people using this solution across all departments."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"You can do meetings of up to two hundred people in a single conversation."
"We like the easy provisioning of Skype for Business Conferencing."
 

Cons

"The solution is quite expensive. In Brazil, Connect is only for obtaining international standards for international companies."
"The price is a problem."
"It needs faster and easier upgrades."
"Interface and layout options could be improved."
"Adobe's products are difficult to grasp. They don't have a good explanation."
"I would like to see btter integration."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"Make it user friendly."
"Skype for Business is not suitable for giving lectures."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"We have found that there is a lag because it cannot integrate with the internal landline."
"Your telco, in such a scenario, could be Microsoft itself but this kind of solution involves some interesting downsides."
"I would like to see an updated user interface and layout even though no functionality is missing."
 

Pricing and Cost Advice

"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"A license is required to use the solution."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"We purchased an open license."
"The licensing is billed on a yearly basis."
"The solution is priced fairly."
"Previously, I did not use another solution."
"Skype for Business' pricing is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
23%
Outsourcing Company
15%
Government
8%
Healthcare Company
8%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Adobe Connect vs. Skype for Business and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.