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Adobe Connect vs Skype for Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.7%, down from 2.9% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Adobe Connect1.7%
Other94.4%
Virtual Meetings
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Solution & Software System Architect at Shaparak
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has valuable communication features. It also has good performance and stability."
"Persistence for webinar rooms Fast video playing Integration and reusability of the same webinar."
"It is straightforward to set up."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"Connect helped us move away from WebEx and use a tool more suitable for learning."
"The flexibility that Adobe Connect offers is incredibly valuable, in that it allows you to customize the experience for your requirements."
"The solution can scale well."
"It is a stable product."
"Using Skype allows us to connect with external agencies when a Skype call is set up and aids in sharing large files efficiently."
"Skype for Business and video conferencing makes it easier to work from home."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"Skype for Business is good for meetings and instant messaging."
"The public telephony feature reduces hard phone costs and RGS is like a call centre feature."
"It is a business solution that helps our company connect globally to others in our sphere."
"There are free versions of the solution available."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it, which makes the meetings more interactive."
 

Cons

"They could improve on the VoIP capabilities."
"The solution is quite expensive. In Brazil, Connect is only for obtaining international standards for international companies."
"Interface and layout options could be improved."
"The price is a problem."
"It needs faster and easier upgrades."
"Adobe's products are difficult to grasp. They don't have a good explanation."
"I would like to see btter integration."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"I feel bored with the look and feel of the tool, so it should be changed."
"There is one issue regarding the audio settings. The application tends to select the internal microphone on devices rather than detecting external headphones."
"Skype for Business is not suitable for giving lectures."
"Conferencing and interoperability need to be improved."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The solution should improve the chat and add more flexibility to make a call."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
 

Pricing and Cost Advice

"Adobe Connect is free of cost."
"It is expensive."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"A license is required to use the solution."
"I am using a corporate account for which I have not made any payments."
"The solution is priced fairly."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"Skype for Business' pricing is reasonable."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"I use the product's open-source version."
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Top Industries

By visitors reading reviews
Construction Company
23%
Outsourcing Company
15%
Healthcare Company
8%
Performing Arts
7%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Adobe Connect vs. Skype for Business and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.