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Adobe Connect vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
16th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.9%, down from 2.9% compared to the previous year. The mindshare of Skype for Business is 3.7%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.7%
Adobe Connect1.9%
Other94.4%
Virtual Meetings
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Solution & Software System Architect at Shaparak
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexibility that Adobe Connect offers is incredibly valuable, in that it allows you to customize the experience for your requirements."
"I love that I can create classes and that they are "persistent" which means they can be reused over and over again."
"Connect helped us move away from WebEx and use a tool more suitable for learning."
"It is a stable product."
"The product has valuable communication features. It also has good performance and stability."
"It trains providers for on-premise deployment in several locations."
"It is straightforward to set up."
"We have a lot of people using the product, board members and senior staff and we also have support staff running the meetings."
"Desktop sharing is a valuable feature."
"The performance is pretty good, this is a mature application with no bugs, and I have no complaints."
"The pricing is really good, it is quite affordable because it came with our Office 365, and I get a feeling that smaller organizations can interact with bigger organizations in a more global way by using this service as it is leveling the playing field."
"You can do meetings with your employees, and employees outside of your company."
"We like the easy provisioning of Skype for Business Conferencing."
"The solution has improved the flexibility of meetings for our organization, increasing our communication channels and putting everything in one place from sharing to team management, which makes everything easy."
"CCE is an interesting proposal to realize an hybrid voice deployment (Cloud services and local telco) with little effort."
"Making calls and having meetings is easy."
 

Cons

"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"Interface and layout options could be improved."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"They could improve on the VoIP capabilities."
"The solution is quite expensive. In Brazil, Connect is only for obtaining international standards for international companies."
"Adobe's products are difficult to grasp. They don't have a good explanation."
"I would like to see btter integration."
"The troubleshooting process for Adobe Connect could be improved."
"There have been a few issues working with vendor."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"Your telco, in such a scenario, could be Microsoft itself but this kind of solution involves some interesting downsides."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"There are issues with the bandwidth, particularly for external meetings,"
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
 

Pricing and Cost Advice

"It is expensive."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"Adobe Connect is free of cost."
"The solution is priced fairly."
"It may be slightly costly, but the features are awesome."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"Previously, I did not use another solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"I am using a corporate account for which I have not made any payments."
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Top Industries

By visitors reading reviews
Construction Company
24%
Government
10%
Logistics Company
7%
Outsourcing Company
7%
Financial Services Firm
18%
Construction Company
12%
Comms Service Provider
11%
Marketing Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Adobe Connect vs. Skype for Business and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.