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Adobe Connect vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.8%, down from 2.9% compared to the previous year. The mindshare of Skype for Business is 3.8%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.8%
Adobe Connect1.8%
Other94.4%
Virtual Meetings
 

Featured Reviews

LAWAL YUSUF - PeerSpot reviewer
IT auditor at SHEFFIELD HALLAM UNIVERSITY
Stable product with a straightforward setup process
We use Adobe Connect for communication purposes using messaging and video chat features The product has valuable communication features. It also has good performance and stability. We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement. We have…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Persistence for webinar rooms Fast video playing Integration and reusability of the same webinar."
"The product has valuable communication features. It also has good performance and stability."
"I love that I can create classes and that they are "persistent" which means they can be reused over and over again."
"It trains providers for on-premise deployment in several locations."
"It is a stable product."
"The flexibility that Adobe Connect offers is incredibly valuable, in that it allows you to customize the experience for your requirements."
"We have a lot of people using the product, board members and senior staff and we also have support staff running the meetings."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"You can do meetings of up to two hundred people in a single conversation."
"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"We had a very good experience with Skype for Business; it was a helpful tool, and one of the best tools I've ever worked with."
"The conversation history feature in Skype for Business is particularly useful because it links with Outlook, and it is beneficial to access conversations with colleagues from six months ago through Skype for Business."
"The ability to mute everyone else is pretty useful when there is a large audience."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"Firstly, it is an innovative and even more profitable way of communicating."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
 

Cons

"I think that both the interface and the layout options, the ability to organize the different components for an online meeting on your screen, could be improved."
"The price is a problem."
"Interface and layout options could be improved."
"Adobe's products are difficult to grasp. They don't have a good explanation."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"I would like to see btter integration."
"The solution is quite expensive. In Brazil, Connect is only for obtaining international standards for international companies."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"The video quality could be improved, possibly due to internet connection issues."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"We have had trouble with scalability when trying to host large meetings."
"I would like to see an updated user interface and layout even though no functionality is missing."
"The integration with Outlook could be improved."
 

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."
"Adobe Connect is free of cost."
"It is expensive."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"Previously, I did not use another solution."
"The licensing is billed on a yearly basis."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"I use the product's open-source version."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
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909,679 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
23%
Government
10%
Outsourcing Company
10%
Healthcare Company
8%
Financial Services Firm
15%
Construction Company
13%
Comms Service Provider
10%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Adobe Connect vs. Skype for Business and other solutions. Updated: August 2026.
909,679 professionals have used our research since 2012.