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Acronis Cyber Protect vs CTERA Enterprise File Services Platform comparison

Acronis and CTERA are both solutions in the Cloud Backup category. Acronis is ranked #6 with an average rating of 7.9, while CTERA is ranked #7 with an average rating of 9.2. Acronis holds a 5.3% mindshare in CB, compared to CTERA’s 0.6% mindshare. Additionally, 86% of Acronis users are willing to recommend the solution, compared to 100% of CTERA users who would recommend it.
Acronis Cyber Protect
Read 123 Acronis Cyber Protect reviews
  • 7,989 Views
  • 5,113 Comparison Views
86% willing to recommend
CTERA Enterprise File Servi...
Read 10 CTERA Enterprise File Services Platform reviews
  • 2,170 Views
  • 846 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Acronis Cyber Protect and CTERA Enterprise File Services Platform both compete in the data protection and storage solutions category. Acronis appears to have the upper hand due to its comprehensive feature set, particularly in backup and recovery capabilities.

Features: Acronis Cyber Protect supports versatile data backup and recovery functionalities, works across different hardware and operating systems, and integrates cybersecurity features such as anti-ransomware. CTERA Enterprise File Services Platform is focused on secure file sharing and collaboration, backed by data protection through versioning and cloud replication. While Acronis is valued for its robust backup features, CTERA is noted for its strengths in cloud integration and file services.

Room for Improvement: Acronis Cyber Protect users report a complex installation process and significant resource demands. There are issues with backward compatibility across versions and calls for an improved Linux interface and support response times. CTERA users have raised concerns about the web portals and seek improvements in user experience features such as Drive Connect and the global management interface.

Ease of Deployment and Customer Service: Acronis Cyber Protect can be deployed on hybrid cloud, on-premises, and public cloud environments, but users experience inconsistent customer service, often struggling to find knowledgeable support. CTERA focuses on on-premises and hybrid cloud deployments and is generally seen as having responsive customer support, although complex issues might require time to resolve.

Pricing and ROI: Acronis Cyber Protect's pricing models are considered complex by some users, with concerns over license costs and recent price hikes, but it enjoys a positive ROI due to its reliability and features. CTERA Enterprise File Services Platform is seen as competitively priced, especially against products like Nasuni and Azure, offering substantial value and ROI in comparison to high-performance storage alternatives.

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To learn more, read our detailed Acronis Cyber Protect vs. CTERA Enterprise File Services Platform Report (Updated: September 2025).
Buyer's Guide
Acronis Cyber Protect vs. CTERA Enterprise File Services Platform
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
6.8
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
For more quotes and insights, download the Acronis Cyber Protect report
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
For more quotes and insights, download the CTERA Enterprise File Services Platform report
Mohamed Naeem - PeerSpot reviewerreviewer2588745 - PeerSpot reviewerreviewer733821 - PeerSpot reviewer
 

Customer Service

Sentiment score
6.5
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
Whenever I have a question, they respond very quickly each time.
I'll give them a nine for how responsive they are in technical support.
The support takes too much time to respond to callbacks.
For more quotes and insights, download the Acronis Cyber Protect report
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
For more quotes and insights, download the CTERA Enterprise File Services Platform report
RD
SameerMogale - PeerSpot reviewerMohd Fahim - PeerSpot reviewerreviewer733821 - PeerSpot reviewerreviewer2588745 - PeerSpot reviewerreviewer2593647 - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
8.4
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
For more quotes and insights, download the Acronis Cyber Protect report
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
For more quotes and insights, download the CTERA Enterprise File Services Platform report
Mohd Fahim - PeerSpot reviewerSameerMogale - PeerSpot reviewerreviewer2588745 - PeerSpot reviewer
JL
reviewer733821 - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
7.7
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
For more quotes and insights, download the Acronis Cyber Protect report
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
For more quotes and insights, download the CTERA Enterprise File Services Platform report
SameerMogale - PeerSpot reviewerMohd Fahim - PeerSpot reviewerreviewer2593647 - PeerSpot reviewer
JL
reviewer733821 - PeerSpot reviewer
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Having something such as a community for peer-to-peer interaction would be a valuable asset.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
For more quotes and insights, download the Acronis Cyber Protect report
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
The main problem is that if two people are working on the same file, for example, one in the U.S. and one in Israel, they can overwrite each other’s work without any notification.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
For more quotes and insights, download the CTERA Enterprise File Services Platform report
SameerMogale - PeerSpot reviewerMohamed Naeem - PeerSpot reviewerMohd Fahim - PeerSpot reviewerreviewer733821 - PeerSpot reviewer
AH
reviewer2588745 - PeerSpot reviewer
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
I would rate the price as nine out of ten.
For more quotes and insights, download the Acronis Cyber Protect report
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA’s pricing should be more proportional and accessible so that cost is not the factor preventing customers from purchasing.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
For more quotes and insights, download the CTERA Enterprise File Services Platform report
Mohd Fahim - PeerSpot reviewer
KM
AH
reviewer2588745 - PeerSpot reviewer
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
For more quotes and insights, download the Acronis Cyber Protect report
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
For more quotes and insights, download the CTERA Enterprise File Services Platform report
Mohamed Naeem - PeerSpot reviewerMohd Fahim - PeerSpot reviewer
RD
reviewer2588745 - PeerSpot reviewer
KM
reviewer2593647 - PeerSpot reviewer
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Backup and Recovery (11th)
CTERA Enterprise File Servi...
Ranking in Cloud Backup
7th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
File System Software (2nd), NAS (4th), Cloud Migration (3rd), Cloud Storage (4th), Disaster Recovery (DR) Software (6th), Cloud Storage Gateways (1st), Content Collaboration Platforms (9th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 5.3%, down from 7.6% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect5.3%
CTERA Enterprise File Services Platform0.6%
Other94.1%
Cloud Backup
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
Read full review
Richard Saini - PeerSpot reviewer
The ransomware recoverability has helped with our data protection mandates
File replication and versioning seem to work very well. We did have some challenges at the beginning, but all of that has been resolved now. It works very well. It does what our users require. Replication is excellent. We needed that, and the versioning is also pretty important. One of the reasons we chose CTERA Enterprise File Services Platform was the requirements we had to have ransomware protection. Our existing solution at the time would not have met those requirements of being able to restore from a ransomware incident. What we wanted from a platform was the ability to restore a snapshot or restore a file system or data back to a previous point in time, and CTERA Enterprise File Services Platform offered us that. Availability was a very key feature of why we liked the solution. It is effectively like the disaster recovery feature, and that also lends itself to replication. It works very well for our ransomware recovery objectives. There is business growth due to being able to offer greater storage capacity for them. Before, we were running into storage limitations, and now that we have enabled CTERA, we can accommodate more data and users. When it comes to reduction in recovery time objectives, we have not used it in that way. However, we are anticipating that our recovery time objectives will come down from over a month to hours or days. Recovery point objectives will also effectively be down to hours. It is hard to say how much it has freed up IT resources for other projects or tasks. Now that it is fully implemented and fully working, we are spending a lot less time looking after it. It has drastically reduced the amount of time we used to spend on backups. It is hard to provide the metrics, but six hours a month or something like that would be fair. The ransomware recoverability feature has definitely helped with our data protection mandates. It has reassured our security teams that we are in a good place with regard to securing the data and being able to recover the data.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Manufacturing Company
8%
Retailer
4%
Computer Software Company
68%
Educational Organization
4%
Financial Services Firm
4%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
See all answers
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
See all answers
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
See all answers
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I believe CTERA could improve their pricing experience by customizing price lists per region. For example, there is a difference between what is sold to customers in Israel versus U.S. customers. I...
See all answers
What needs improvement with CTERA Enterprise File Services Platform?
There’s an issue with permissions, they aren’t always as transparent for customers as Microsoft’s, for example. Integrations with AI could also be improved, and error messages should be clearer, mo...
See all answers
What is your primary use case for CTERA Enterprise File Services Platform?
CTERA connected us with Bezeq, which is a communications company in Israel that also sells similar solutions, and we also set up a portal. We were then Bezeq's integrator, until Bezeq decided to st...
See all answers
 

Comparisons

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Commvault Cloud vs Acronis Cyber Protect Logo
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Compared 7% of the time
Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect Logo
Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect
Compared 7% of the time
R-Drive Image vs Acronis Cyber Protect Logo
R-Drive Image vs Acronis Cyber Protect
Compared 5% of the time
Azure Backup vs Acronis Cyber Protect Logo
Azure Backup vs Acronis Cyber Protect
Compared 4% of the time
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Nasuni vs CTERA Enterprise File Services Platform Logo
Nasuni vs CTERA Enterprise File Services Platform
Compared 28% of the time
Panzura CloudFS vs CTERA Enterprise File Services Platform Logo
Panzura CloudFS vs CTERA Enterprise File Services Platform
Compared 11% of the time
Qumulo vs CTERA Enterprise File Services Platform Logo
Qumulo vs CTERA Enterprise File Services Platform
Compared 9% of the time
Egnyte vs CTERA Enterprise File Services Platform Logo
Egnyte vs CTERA Enterprise File Services Platform
Compared 7% of the time
Microsoft OneDrive for Business vs CTERA Enterprise File Services Platform Logo
Microsoft OneDrive for Business vs CTERA Enterprise File Services Platform
Compared 7% of the time
More CTERA Enterprise File Services Platform Competitors
 

Product Reports

Buyer's Guide
Acronis Cyber Protect
October 2025
Acronis Cyber Protect reportDownload Acronis Cyber Protect product report
Buyer's Guide
CTERA Enterprise File Services Platform
October 2025
CTERA Enterprise File Services Platform reportDownload CTERA Enterprise File Services Platform product report
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Interactive Demo

Demo not available
Acronis
CTERA
 

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.
Acronis

The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.

CTERA
 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Buyer's Guide
Acronis Cyber Protect vs. CTERA Enterprise File Services Platform
September 2025
Free Report: Acronis Cyber Protect vs. CTERA Enterprise File Services Platform
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