Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."

"Their response is quite efficient."

"It works with different types of partitions or different OSs."

"For me, the cost is a significant advantage."

"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."

"For my first experience, it is the best software for backups, especially for a five-system backup."

"It's always stable. It's very good, useful, and user-friendly."

"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"It is very stable, and I'm very happy with this solution."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"Of all the backup products we have used, this by far is the simplest to install and use."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

"The product is easy to use."

"The backup feature is most valuable. That's why we took it."

"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."

"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."

"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."

"It does not delete locked files."

"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."

"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"It is not always stable."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"I would like to see the automatic backup of critical applications to the cloud."

"It would be nice to have some reports generated on the usage, but it is not essential."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"Our licenses come with a one-time yearly subscription fee."

"The tool is cheap compared to other products."

"The tool's subscription costs are monthly. The product's pricing is fair."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"​I like the pricing​, and that it is easy to use and has performed well. ​"

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"They're on par with their competitors."

"Its pricing is very reasonable, but it can be reduced."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"Low, fixed cost with great savings."

"What I like best about Barracuda Backup is the licensing model."