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Acronis Cyber Cloud vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Acronis Cyber Cloud is cost-effective, with a favorable ROI in 3.5-4 years, and effectively meets user needs.
Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
 

Customer Service

Sentiment score
7.6
Acronis Cyber Cloud's support is praised for promptness but criticized for slow responses, with satisfaction ratings between 7-10.
Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
I give the technical support a nine; they are always available.
Technical Support Engineer at a tech services company with 11-50 employees
Technical support is always prompt.
Enterprise Support Specialist at teamone technologies pvt ltd
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow, they always go the extra mile and even conduct remote sessions when addressing complex issues.
Solutions Engineer at Sagesoft Solutions, Inc.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
9.2
Acronis Cyber Cloud excels in scalability, praised for its effortless expansion and adaptability in dynamic environments, making it top-tier.
Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
I rate its scalability as ten out of ten due to the hybrid deployment options.
Solutions Engineer at Sagesoft Solutions, Inc.
I would rate its scalability as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
I would rate its scalability as eight out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
 

Stability Issues

Sentiment score
7.5
Acronis Cyber Cloud is stable and feature-rich, ideal for larger businesses, but may consume high resources during backups.
Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
I would rate the stability of Acronis Cloud as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

Acronis Cyber Cloud needs faster support, better pricing, improved download speeds, enhanced features, and expanded platform support.
Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape.
Solutions Engineer at Sagesoft Solutions, Inc.
Downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file.
Information Technology Administrator at a manufacturing company with 51-200 employees
If there were some drop-down options integrated, the configuration would be more user-friendly.
IT Specialist at Ramton Technologies Pvt Ltd
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
 

Setup Cost

Enterprise buyers find Acronis Cyber Cloud affordable, though some advanced features significantly increase pricing, particularly for Microsoft integration.
Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
The licensing cost for Microsoft products can be challenging.
Information Technology Administrator at a manufacturing company with 51-200 employees
The price is a bit high, especially if you add the advanced features; the price goes up further.
Technical Support Engineer at a tech services company with 11-50 employees
I find it to be quite affordable.
Solutions Engineer at Sagesoft Solutions, Inc.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
 

Valuable Features

Acronis Cyber Cloud offers a user-friendly dashboard integrating cybersecurity features, data protection, and compliance with support for major platforms.
Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
It is very effective for vulnerability assessment in that when the feature runs, it gives me a report of the vulnerabilities in my system and software that need to be patched.
Technical Support Engineer at a tech services company with 11-50 employees
The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption.
Enterprise Support Specialist at teamone technologies pvt ltd
The assurance that we are always protected and backed up is a significant benefit.
Solutions Engineer at Sagesoft Solutions, Inc.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
 

Categories and Ranking

Acronis Cyber Cloud
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
MSP Backup (5th)
Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (7th)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Acronis Cyber Cloud is designed for MSP Backup and holds a mindshare of 2.7%, up 1.1% compared to last year.
Commvault Cloud, on the other hand, focuses on Backup and Recovery, holds 3.9% mindshare, down 7.3% since last year.
MSP Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Cloud2.7%
N-able Cove Data Protection15.0%
MSP360 Backup10.7%
Other71.6%
MSP Backup
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.9%
Veeam Data Platform6.6%
Rubrik3.8%
Other85.7%
Backup and Recovery
 

Featured Reviews

Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.
What is your primary use case for Acronis Cyber Cloud?
I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.
What advice do you have for others considering Acronis Cyber Cloud?
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AW...
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Information Not Available
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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