Try our new research platform with insights from 80,000+ expert users

Acronis Cyber Cloud vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Cloud
Ranking in MSP Backup
4th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in MSP Backup
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (53rd), Cloud Backup (42nd), Disaster Recovery (DR) Software (30th)
 

Mindshare comparison

As of August 2025, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 1.8%, up from 0.9% compared to the previous year. The mindshare of MSP360 Backup is 15.9%, down from 22.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Gitesh Chavan - PeerSpot reviewer
Data protection needs are supported through effective cybersecurity features
I have installed Acronis Cyber Cloud for file server backup. The second destination for the file server backup is Acronis Cloud Storage The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption. With these features,…
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the overall solution as ten out of ten."
"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."
"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."
"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."
"The assurance that we are always protected and backed up is a significant benefit."
"I can expand on the fly by just adding space or the number of users."
"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The solution is simple to use and easy to configure."
"General ease of use and performance of the Windows version is the most valuable feature."
"The solution is easy to access and handles things efficiently."
 

Cons

"Pricing is still a little high, as other vendors offer better pricing."
"Sandboxing features would be beneficial."
"With respect to support, I feel that sometimes there is a delay."
"The interface could be improved, especially the cloud configuration, which currently has many tabs."
"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."
"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."
"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The restore time could improve. When we had an issue the restore time was lengthy."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
 

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
report
Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth. While uploading data is quick, downloading can take a significant amount of time...
What is your primary use case for Acronis Cyber Cloud?
I am using Acronis Cyber Cloud ( /products/acronis-cyber-cloud-reviews ) for database storage, specifically for laptop backups and business-related data.
What advice do you have for others considering Acronis Cyber Cloud?
I am an end user managing Acronis Cyber Cloud with licenses for my organization, not providing services to clients. The overall rating is eight.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Comparisons

No data available
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Acronis Cyber Cloud vs. MSP360 Backup and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.