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Acronis Cyber Cloud vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Cloud
Ranking in MSP Backup
5th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in MSP Backup
4th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (54th), Cloud Backup (42nd), Disaster Recovery (DR) Software (29th)
 

Mindshare comparison

As of June 2025, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 1.4%, up from 0.7% compared to the previous year. The mindshare of MSP360 Backup is 16.1%, down from 26.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Gitesh Chavan - PeerSpot reviewer
Data protection needs are supported through effective cybersecurity features
I have installed Acronis Cyber Cloud for file server backup. The second destination for the file server backup is Acronis Cloud Storage The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption. With these features,…
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can expand on the fly by just adding space or the number of users."
"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."
"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."
"The assurance that we are always protected and backed up is a significant benefit."
"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."
"I would rate the overall solution as ten out of ten."
"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"Provides connectivity to a lot of different cloud storage solutions."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"Technical support is very good."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is easy to access and handles things efficiently."
 

Cons

"Sandboxing features would be beneficial."
"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."
"The interface could be improved, especially the cloud configuration, which currently has many tabs."
"With respect to support, I feel that sometimes there is a delay."
"Pricing is still a little high, as other vendors offer better pricing."
"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."
"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The product could be more user-friendly."
 

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Construction Company
8%
Educational Organization
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth. While uploading data is quick, downloading can take a significant amount of time...
What is your primary use case for Acronis Cyber Cloud?
I am using Acronis Cyber Cloud ( /products/acronis-cyber-cloud-reviews ) for database storage, specifically for laptop backups and business-related data.
What advice do you have for others considering Acronis Cyber Cloud?
I am an end user managing Acronis Cyber Cloud with licenses for my organization, not providing services to clients. The overall rating is eight.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Comparisons

No data available
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Acronis Cyber Cloud vs. MSP360 Backup and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.