Abnormal Security vs Kiteworks comparison

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Abnormal Security

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Executive SummaryUpdated on Nov 5, 2024

Kiteworks and Abnormal Security are competitors in the cybersecurity domain. Abnormal Security seems to have the upper hand due to its robust features.

Features: Kiteworks offers secure file sharing, email encryption, and a private content network for improved data protection and compliance. It facilitates the transfer of large files, up to 100 GB, with built-in antivirus for added security. Abnormal Security provides advanced threat detection through AI, focusing on email security and anomaly detection. Features like auto-remediation and AI-driven threat protection efficiently mitigate risks. Additionally, its user-friendly dashboard and API integrations enhance threat monitoring and response capabilities.

Room for Improvement: Kiteworks could benefit from enhanced integration capabilities and improved visibility into data access. Streamlined user management and more customizable security settings are potential areas for development. Abnormal Security might refine its alert system to reduce false positives further and expand its monitoring capabilities to cover more communication tools. Additional configuration options could also improve its adaptability for diverse environments.

Ease of Deployment and Customer Service: Kiteworks is praised for its straightforward deployment and extensive support resources, ideal for businesses prioritizing agility. Abnormal Security offers seamless integration with existing infrastructures, supported by responsive customer service, making it suitable for larger enterprises. Kiteworks emphasizes user-friendly setup, whereas Abnormal Security focuses on scalability and integration ease.

Pricing and ROI: Kiteworks is known for its cost-effectiveness, balancing upfront costs with the benefits of secure communication. Abnormal Security, despite higher initial costs, delivers substantial ROI through its comprehensive threat prevention capabilities. Kiteworks prioritizes budget-friendly solutions, while Abnormal Security justifies its premium pricing with enhanced security measures.

To learn more, read our detailed Abnormal Security vs. Kiteworks Report (Updated: January 2026).

Abnormal Security vs. Kiteworks

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Abnormal Security

Ranking in Email Security

4th

Ranking in Secure Email Gateway (SEG)

3rd

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Ranking in Email Security

29th

Ranking in Secure Email Gateway (SEG)

10th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Managed File Transfer (MFT) (5th), Content Collaboration Platforms (13th)

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Abnormal Security is 5.9%, down from 6.5% compared to the previous year. The mindshare of Kiteworks is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security Market Share Distribution
Product	Market Share (%)
Abnormal Security	5.9%
Kiteworks	0.5%
Other	93.6%

Email Security

Featured Reviews

William Schellhaas

Senior Director of IT at Crunch Fitness West Florida and Atlanta (CR Fitness)

Provides comprehensive email security management, effective in detecting a wide range of email threats

The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails. This means Abnormal Security would assess emails before they reach my inbox, even if it happens slightly after Microsoft's initial scan. Currently, the process isn't seamless. Microsoft analyzes emails and delivers legitimate ones to my inbox. Abnormal Security then scans these delivered emails, and if flagged as malicious, they disappear. This creates a problem for our ticketing system mailbox, which is a third-party service. Emails sent to the ticketing system address are automatically forwarded by Microsoft. However, if these emails are malicious, Abnormal Security only cleans them from my Outlook mailbox after they've been forwarded. Since we primarily rely on the ticketing system and not the Outlook mailbox, these malicious emails still reach the ticketing system.

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KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."

"I would recommend Abnormal Security."

"It protects us from being business email compromised, which is invaluable for maintaining our security."

"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."

"I have never encountered any stability issues with Abnormal."

"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."

"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."

"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."

More Abnormal Security pros

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The solution can be used remotely; it's easy to upload and share files."

"I can identify from which region our users are uploading or downloading files."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

More Kiteworks pros

Cons

"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."

"I would like to have the ability to customize the auto-remediation feature."

"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."

"The pricing for academic institutions and student mailboxes is challenging."

"There could be more selectable options and more granular selections available."

"One feature I'd love to see is outbound scanning."

"There could be more selectable options and more granular selections available."

"The biggest pain point for us is the lack of support for on-premise email systems."

More Abnormal Security cons

"In my experience, their technical support can be a little slow."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"File location could be improved."

More Kiteworks cons

Pricing and Cost Advice

"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."

"The license is based on the user count, so the number of users that have an email address in the organization."

"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."

"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What do you like most about Abnormal Security?

The features that appeal to me most are the combination of auto-remediation and Detection 360.

What is your experience regarding pricing and costs for Abnormal Security?

I find the pricing to be favorable, but I did not disclose the exact cost.

What needs improvement with Abnormal Security?

Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfec...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What needs improvement with Kiteworks?

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Product Reports

Abnormal Security

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Also Known As

No data available

Accellion

Overview

Abnormal Security is a cloud-based email security platform designed to protect organizations from advanced targeted attacks, such as phishing and business email compromise (BEC), and account takeovers. Their approach is centered on using artificial intelligence (AI) and behavioral data science to detect anomalies in email activity.

Abnormal Security is specializes in protecting email communications, detecting and preventing threats, filtering out spam and phishing emails, and blocking malicious attachments. Users rely on Abnormal Security to enhance their email security, identify and stop sophisticated attacks, safeguard sensitive information, and improve overall cybersecurity measures.

Abnormal Security targets sophisticated attacks that traditional email security measures might miss. Their system analyzes various data points to build an understanding of email behavior within your organization. This includes emails themselves, sender and recipient information, and even business context. By understanding these patterns, they can identify anomalies that might indicate a malicious attempt. Their solution is designed for the cloud, offering quick deployment and minimal configuration. This eliminates the need for complex setup processes often associated with security software.

Abnormal Security customers appreciate the ease of use in setting up and managing the platform, along with its ability to accurately filter out suspicious emails and prevent potential cyber threats. Abnormal Security has been praised for streamlining processes, boosting productivity, improving communication within teams, providing valuable analytics for informed decision-making, and driving success in various projects. Experience the robust security measures and benefits of Abnormal Security to safeguard your sensitive information and maintain a secure email environment.

Abnormal AI

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Abnormal Security vs. Kiteworks