We performed a comparison between 42Gears SureMDM and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very stable and scalable cloud-only solution."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"For the price, the features included with Microsoft are appealing."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"It is a stable solution."
"Intune's unified endpoint management platform is invaluable."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"This solution is very dynamic. I can do what I need to do with it."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"The solution's customer support is good."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is stable and reliable."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The solution is quite stable."
"It can change policies based on geolocation or schedules."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The initial setup is a little bit complex."
"The pricing can be expensive if you are not combining it with other products."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"The reporting needs to be a bit more interactive."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"The product is not so convenient to deploy or to configure."
"The dashboards could be improved."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The solution’s pricing could be made cheaper."
"User creation on Mac must be improved."
"The user interface and customization features are not the best and could be improved."
"Can be added process of export/import environment configuration to simplify any migration processes."
"The user experience really isn't so good."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The UI has room for improvement."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The look needs to be updated and it could be simpler to use."
42Gears SureMDM is ranked 14th in Enterprise Mobility Management (EMM) with 8 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. 42Gears SureMDM is rated 8.0, while IBM MaaS360 is rated 7.8. The top reviewer of 42Gears SureMDM writes "Allows you to secure, monitor and manage company-owned devices". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, ManageEngine Endpoint Central, Hexnode UEM and Jamf Pro, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Hexnode UEM. See our 42Gears SureMDM vs. IBM MaaS360 report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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