BeyondTrust Privileged Remote Access Reviews

Name: BeyondTrust Privileged Remote Access
Brand: BeyondTrust
Rating: 4.3 (24 reviews)

4.3 out of 5

24 reviews
95% willing to recommend

What is BeyondTrust Privileged Remote Access?

BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.

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BeyondTrust Privileged Remote Access is the #13 ranked solution in top Privileged Access Management (PAM) solutions and #15 ranked solution in top Remote Access solutions. PeerSpot users give BeyondTrust Privileged Remote Access an average rating of 8.6 out of 10. BeyondTrust Privileged Remote Access is most commonly compared to Microsoft Intune: BeyondTrust Privileged Remote Access vs Microsoft Intune. BeyondTrust Privileged Remote Access is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

BeyondTrust Privileged Remote Access

August 2025

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Featured BeyondTrust Privileged Remote Access reviews

Hahn Rolf

CEO at MICRODYN AG

I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.

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Nasir Akbar

Presales Engineer at SAUDI PARAMOUNT COMPUTER SYSTEMS

The features I find most effective in BeyondTrust Privileged Remote Access include the advantages of password safe for anyone using their web server designing or applications. When users want to share credentials, which can be dangerous, BeyondTrust Privileged Remote Access will not share the username and password. It will automatically change the password from the web servers and will not provide it to anyone. Instead, it gives the link to the user, and they should connect through the link to directly access the machine without requiring username and password. I use the session monitoring and recording feature in BeyondTrust Privileged Remote Access, which is available. These features in BeyondTrust Privileged Remote Access help enhance security completely. It helps track which user deleted files, what modifications were made to files, and all activities. The positive impact BeyondTrust Privileged Remote Access brings for the company includes complete security for compliance purposes. For instance, instead of sharing credentials for web servers, I provide VPN access through BeyondTrust Privileged Remote Access, allowing users to access those machines securely.

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SteveJenovai

Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix

I don't know if I could pin down the best features to just one aspect. In terms of our users that use the product, it's really the overall ease of use. It saves our team hundreds of hours every year. We like that Privileged Remote Access does not require a VPN. I suspect at the end of the day, if I used a one to ten scale, I would give it an eight. It's pretty important. Not having to go through a VPN is a win. The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features. When deciding on this solution, it was somewhat important that PRA is available in multiple formats as a physical and virtual appliance or SAS. We certainly needed virtual appliances. Over the long run, we may go with SAS. PRA has had an effect on our network security. What I would say in terms of the effect is there's a whole element of password management that no one in managed services really needs to take care of anymore. That in and of itself has been a huge time saver. It is extremely important that, through the use of a PRA, there is no need to share passwords with users. That takes us right back to the NIST 800-53 requirements. We do use the solution to provide access to third-party vendors, however, not in the way intended, as we don't really let vendors in. In terms of the customers who purchase our platform services, there are instances where they need to be able to have access to the environment that we create for them. We are using the vendor features to give them access. It is very important that PRA offers us SSO authentication. We use that for all of our users.

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BeyondTrust Privileged Remote Access mindshare

Product category:

As of August 2025, the mindshare of BeyondTrust Privileged Remote Access in the Remote Access category stands at 2.7%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Access

PeerResearch reports based on BeyondTrust Privileged Remote Access reviews

Type	Title	Date
Category	Remote Access	Aug 18, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 18, 2025	Download
Comparison	BeyondTrust Privileged Remote Access vs Microsoft Intune	Aug 18, 2025	Download
Comparison	BeyondTrust Privileged Remote Access vs Microsoft Remote Desktop Services	Aug 18, 2025	Download
Comparison	BeyondTrust Privileged Remote Access vs TeamViewer Business	Aug 18, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	9.9%	94%	294 interviews Add to research
CyberArk Privileged Access Manager	4.3	N/A	95%	225 interviews Add to research

Valuable Features

BeyondTrust Privileged Remote Access offers compatibility with various operating systems and rapid deployment without server setup. It enhances security with FIPS compliance, SSO authentication, and encryption. Users appreciate its feature set including session monitoring, API automation, and password management without VPN reliance. Its compatibility with Active Directory and ease of use in both physical and virtual formats make it a versatile tool, saving time by simplifying access management and improving security measures.

"The features I find most effective in BeyondTrust Privileged Remote Access include the advantages of password safe for anyone using their web server designing or applications."
"More organizations are moving towards cloud infrastructure with BeyondTrust Privileged Remote Access."
"I'd rate the solution ten out of ten."

Room for Improvement

BeyondTrust Privileged Remote Access requires enhancements in password management, API connectivity, and user interface. Integration with other platforms and automation for administrative tasks needs refinement. Multi-factor authentication and endpoint security features should be improved. The process of assigning permissions and managing sessions demands attention. Recording capabilities during sessions need restriction for privacy. Improved setup processes and support for third-party connections are essential. Technical support response time and multi-language quality control need upgrading.

"With the current scenario of BeyondTrust Privileged Remote Access, some analytics should come with an AI/ML base and highlight if someone is doing something risky during access."
"Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow ticket, which can be time-consuming."
"I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration."

ROI

Users generally experience a return on investment within a year. They find BeyondTrust Privileged Remote Access essential for operations. Its integration has generated significant financial benefits, especially when advanced features are utilized. Time and cost savings are notable by reducing the need for on-site services. BeyondTrust is crucial to maintaining high support ratings, yielding recurring revenue. Many emphasize it is indispensable in IT operations, leading to substantial savings compared to previous solutions.

Pricing

BeyondTrust Privileged Remote Access offers varied pricing models depending on cloud or on-premises deployment. Initial costs are higher; however, users find the investment valuable long-term due to its reliability and features. Pricing is generally competitive, though considered expensive, with licensing based on usage and additional fees for certain features. Users highlight the importance of understanding licensing intricacies to avoid extra costs. Overall, the solution is cost-effective compared to some competitors, with implementation as a separate expense.

"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"PRA's pricing is competitive."
"Though the solution was a bit expensive, the overall pricing was average."

Popular Use Cases

Organizations primarily use BeyondTrust Privileged Remote Access to enable secure remote access for vendors, manage RDP sessions, and achieve compliance. It supports environments with diverse operating systems, facilitates secure connection to cloud platforms, and replaces traditional VPNs for cost savings. Businesses in sectors like energy and IT leverage it for authentication, vendor management, and ensuring security protocols. It allows for credential rotation, monitoring, and records session activities, enhancing overall system security and operational efficiency.

Service and Support

BeyondTrust Privileged Remote Access support is highly regarded for quick, knowledgeable assistance and responsiveness. Many praise the short wait times and direct communication with technical staff. A few note the shift to a ticket-based system has slowed response times slightly. Users appreciate knowledgeable staff, but some mention the support system is less personal and could improve. Overall, many rate the support experience positively, often between seven to ten out of ten.

Deployment

Some found BeyondTrust Privileged Remote Access setup straightforward, with clear configuration and user-friendly design. Others faced challenges, citing the need for specific knowledge and complications with unique requirements. Deployment time varied widely, from a few hours to several months, influenced by complexity, integration needs, and available support. The ease of setup was enhanced by proper guidance and knowledge, with some cases requiring more in-depth configuration and adjustment based on business needs.

Scalability

Organizations can implement BeyondTrust Privileged Remote Access with ease, adapting to various scales. Enterprises benefit from its robust scalability across different platforms and countries. While some note issues with specific configurations and initial setups, expansive user and server deployments suggest successful scaling. Cloud deployment adds a layer of complexity in scalability control. Despite some mixed ratings on scalability, many entities find BeyondTrust Privileged Remote Access effectively supports their growing and diverse user bases.

Stability

BeyondTrust Privileged Remote Access demonstrates impressive stability, avoiding crashes or bugs for extended periods. Users highlight its reliability, noting limited downtime and successful functioning. Although some report issues during updates and power outages, many praise its set-and-forget nature. Regular updates contribute to maintaining a stable environment. Not all users experience perfect stability; difficulties arise with updates, especially in non-English versions, and integration clients, affecting system performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BeyondTrust Privileged Remote Access Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Financial Services Firm

Government

Healthcare Company

Retailer

Energy/Utilities Company

University

Comms Service Provider

Wholesaler/Distributor

Real Estate/Law Firm

Insurance Company

Construction Company

Non Profit

Educational Organization

Outsourcing Company

Aerospace/Defense Firm

Legal Firm

Recreational Facilities/Services Company

Hospitality Company

Photography Company

Performing Arts

Media Company

Mining And Metals Company

Pharma/Biotech Company

Leisure / Travel Company

Security Firm

Transportation Company

Consumer Goods Company

Compare BeyondTrust Privileged Remote Access with alternative products

Learn more about BeyondTrust Privileged Remote Access

Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.

Features include:

- Privileged Access Control: Enforce least privilege by giving users the right level of access.

- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.

- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.

- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.

- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.

- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.

BeyondTrust Privileged Remote Access was previously known as Bomgar Privileged Access.