What is our primary use case?
The first step I normally use to install my network devices, in this case, Aruba Instant On Access Points, is to upgrade them to the best available. The second one is the configuration of the network IT management. The VLAN and mining areas ensure it is steady, and then I do some tests, and finally, I do the implementation.
In my company, we use Aruba Instant On Access Points with one or two other switches. The first tool I am implementing in the Mexico region is HPE Aruba Networking CX 6100 Switch Series.
How has it helped my organization?
The performance of the tool is the same as all other solutions. The difference between other tools and Aruba Instant On Access Points revolves around the costs. We don't have some differences between other tools and Aruba Instant On Access Points since our operation unit is not demanding.
What needs improvement?
I don't see much of a difference between Aruba and Cisco. With Aruba, the documentation on the website is not too easy to use, and some information is not found. I have to say that Cisco is very good in the documentation and the support offered to users, making it much better than Aruba.
For how long have I used the solution?
I have experience with Aruba Instant On Access Points.
What do I think about the scalability of the solution?
At the moment, the scalability is enough.
We have some plans to increase its usage. We are growing, and we have to implement more more devices.
We are in the process of migration. We have a lot of devices from Cisco, and we have to shift to Aruba. We are looking for new business units, and in those places, we will implement all the infrastructure with Aruba.
In the Mexico region, it is around 1015, and in the USA, there are around 300 people.
How are customer service and support?
The solution's technical support is too slow. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I was working on the on-premises solutions, like IronNet, Aironet, and some other tools from Cisco, but not with Meraki. The last Aironet model that we have here in Mexico, in the corporate office, and in some of the other regions of Mexico is Cisco Aironet 3700 and Cisco Aironet 3800, so it is just two or three devices. Aruba Instant On Access Points was working with Aruba 2540 and Cisco 3850
In Cisco, I found some issues. I was working well with a vendor. I was working with Cisco Catalyst 9200 and Cisco Catalyst 9300, along with Cisco Catalyst 2916M XL Switch. With all devices, we got a report. During the immigration, we choose another vendor, which Aruba. We have some issues with Aruba Instant On Access Points in iOS that are targeting the devices, and I have seen some problems with the DHCP solution.
How was the initial setup?
The product's initial setup phase is too easy.
Speaking about the strategies required for the deployment of the solution, I would say that the tool is used for some of the internal processes in our company. I do some of the designing of the solution, do a test and then work with the design I created. I then do the implementation, but in the current scenario, for the internal process in the company, the implementation is mostly done by the vendors.
The solution is deployed on an on-premises model.
The solution can be deployed in 20 minutes.
What's my experience with pricing, setup cost, and licensing?
The product's price falls on the cheaper end of the spectrum. The price of the product is one of the biggest benefits that it offers.
What other advice do I have?
In the enterprise, we are migrating to Aruba's vendor from Cisco. At the moment, we are migrating all the devices and network technology to Aruba in Germany.
I am using the product in some places. I currently use two technology since we are in the process of migration in our company. We use products from Cisco and Aruba.
The model of the device we use is for a warehouse. Currently, we use Aruba AP-565 Outdoor Access Points.
The product's maintenance part is okay. It doesn't need many resources. The implementation part of the product is too easy. The upgrades to the product are easy to manage. Two weeks ago, I saw some global-level upgrades to the product theory in our company, which were applicable to South Africa, Mexico, Italy, the USA, and all over the world where Aruba Instant On Access Points are used. I did not see any issues during the upgrade process.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises