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Aruba Instant OverviewUNIXBusinessApplication

Aruba Instant is #7 ranked solution in top Wireless LAN tools. PeerSpot users give Aruba Instant an average rating of 8.8 out of 10. Aruba Instant is most commonly compared to Ubiquiti WLAN: Aruba Instant vs Ubiquiti WLAN. Aruba Instant is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 27% of all views.
Buyer's Guide

Download the Wireless LAN Buyer's Guide including reviews and more. Updated: September 2022

What is Aruba Instant?

Aruba Instant delivers the only controllerless Wi-Fi solution that is easy to set-up, and loaded with security and smarts needed to accelerate your business without breaking your budget.

Aruba Instant Customers

Purdue University, Orlando Magic, Brussels Airport Company, Molecaten Holiday Parks

Aruba Instant Video

Aruba Instant Pricing Advice

What users are saying about Aruba Instant pricing:
  • "It's a one time cost, including the upgrades, but you have to pay on a yearly basis if you want support. The price is in the middle in comparison to that of competitors' products."
  • "It is not expensive. Its price is fair. You get many features with the normal licensing. If I look at Cisco, it is very expensive if I need similar things."
  • "The cost was affordable."
  • "Some aspect of the price of Aruba Instant is very economical because if the customer is requiring more features the customer needs to pay a higher amount."
  • Aruba Instant Reviews

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    Luca Brunetta - PeerSpot reviewer
    Amministratore at Eurotel S.r.l.
    Real User
    Top 20
    Reliable, easy to expand, and helps improve functionality
    Pros and Cons
    • "You don't have to deal with licenses."
    • "It is a software characteristic, and it is during the reboot. During the startup of the AP, the AP tells you that you are using the wrong password. However, I have realized that this is not true."

    What is our primary use case?

    We primarily use the solution for our wireless network.

    How has it helped my organization?

    It has improved the functionality of our company. It is quite handy.

    What is most valuable?

    Aruba Instant is very useful. Even if you just have one device you can create a larger network with just a few configurations. 

    You don't have to deal with licenses. 

    What needs improvement?

    There is one particular thing that I see that needs improvement. It is a software characteristic, and it is during the reboot. During the startup of the AP, the AP tells you that you are using the wrong password. However, I have realized that this is not true. The AP sees that it's not ready to get the login, and it replies you wrote a wrong password, yet that is not true. The real issue is that the AP is not ready. You get the right login, if you wait five minutes with the same password, it will work. The login is successful. This "wrong password" message should be "Wait, the AP is rebooting."

    Buyer's Guide
    Wireless LAN
    September 2022
    Find out what your peers are saying about Aruba Networks, Ubiquiti Networks, Cisco and others in Wireless LAN. Updated: September 2022.
    634,325 professionals have used our research since 2012.

    For how long have I used the solution?

    I've used the solution for one year.

    What do I think about the stability of the solution?

    The solution is relatively stable. We had some bugs on some occasions, however, after you are configured, the system is quite stable. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    The product can scale. It is definitely good. You just have to add a similar AP sourcing the same version and same model. My wireless networks are quite small, so I don't have more than 100 APs.

    The amount of people using it under us is 300 people.

    We are integrators, so in the next month, we are going to install some other instant systems.

    How are customer service and support?

    I've dealt with technical support. How well the response is depends. In general, I feel good with the support and with the professionality and their ability as well. The one thing that I want to be improved is the engineers.

    They have to read the entire description. I usually write all of the parameters, for example, the version, my devices, and a description of my infrastructure. And then I received an email, "Please, tell me the version. Please, add a particular file." Yet when I open a case, I add this information from the beginning. They just have to read and get the information. I'd estimate that in at least 50% of the cases, the technicians do not read the notes I send at all.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup depends on the configuration that the user wants. The instant infrastructure is relatively straightforward, however, it depends on the environment - including what kind of antenna you have to use if you have an external antenna. The web configuration is quite straightforward depending on the configuration.

    We only need three or four people for the installation and the configuration. Once it depends on the environment. 

    What about the implementation team?

    My company is a system integrator, so we install devices.

    What's my experience with pricing, setup cost, and licensing?

    It's not easy for me to talk about the cost since I am a technician. I'd rate it a two out of five in terms of affordability. It's more on the expensive side. There might be some extra costs involved depending on the infrastructure. 

    What other advice do I have?

    We are an integrator, and we have many customers. Then we have a partnership with the distributors, with the sellers.

    We work with Aruba devices and Aruba Access Points and Switches. We work with Access Point using Instant Infrastructure, Wireless Controller, or Aruba Central.

    There is some confusion about using the website due to the integration with HP. Sometimes you have to go to the HP website and sometimes to Aruba. Also, now, there is the integration with HP GreenLake and you have to log in to an HPE website and then go to the Aruba portal, which is quite confusing. This confuses me. There are too many portals, and it just jumps from one to the other. It's not so handy.

    I'd rate the solution eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    TarasPoprawa - PeerSpot reviewer
    IT Consultant - co-owner at Resotem
    Consultant
    Top 20
    Has a user friendly interface and is stable, scalable, and easy to install
    Pros and Cons
    • "The installation is very simple. We've limited the security feature, which I found valuable, and that allows two separate networks, one for the company and one for a guest network. During installation, it is very easy at that point to divide it."
    • "The only issue we've had is getting equipment supplies. The availability of the APs that I want to use has been an issue. It took almost two months to get them the first time. I've ordered a few more for another client, and they're still on back order. It has been over a month now."

    What is our primary use case?

    Our clients use it as a Wi-Fi access point.

    What is most valuable?

    The installation is very simple.

    We've limited the security feature, which I found valuable, and that allows two separate networks, one for the company and one for a guest network. During installation, it is very easy at that point to divide it.

    The connection to it through the interface is nice and easy, and everything can be done through the interface.

    What needs improvement?

    The only issue we've had is getting equipment supplies. The availability of the APs that I want to use has been an issue. It took almost two months to get them the first time. I've ordered a few more for another client, and they're still on back order. It has been over a month now.

    For how long have I used the solution?

    We've been working with this solution for about a month and have installed it for two clients so far.

    What do I think about the stability of the solution?

    So far, it's been very stable.

    What do I think about the scalability of the solution?

    We deal mostly with small businesses, and for them, I think it's an easy solution with easy deployment and scalability. It is very easily scalable.

    We plan to use Aruba Instant as our solution for small businesses.

    How are customer service and support?

    Technical support was adequate when we did our first installation. We contacted them just to make sure that we were doing it properly, and they were very knowledgeable. It was great.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    One client used a basic ASUS router.

    One of the clients switched because their previous solution was done, and the other did so because they were expanding their warehouse and wanted something more.

    How was the initial setup?

    The initial setup was straightforward and very simple. The deployment was done in a few hours.

    What about the implementation team?

    We implemented it ourselves for our clients.

    What's my experience with pricing, setup cost, and licensing?

    It's a one time cost, including the upgrades, but you have to pay on a yearly basis if you want support.

    The price is in the middle in comparison to that of competitors' products.

    Which other solutions did I evaluate?

    We looked mainly at Ruckus, but Aruba Instant On's interface was nice and user friendly as well.

    What other advice do I have?

    Aruba Instant On is a good solution for small businesses. I would rate it at eight on a scale from one to ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    PeerSpot user
    Buyer's Guide
    Wireless LAN
    September 2022
    Find out what your peers are saying about Aruba Networks, Ubiquiti Networks, Cisco and others in Wireless LAN. Updated: September 2022.
    634,325 professionals have used our research since 2012.
    Senior Consultant Network at a computer software company with 1,001-5,000 employees
    Real User
    Top 5
    Fair price, works very well, and is perfect for customers with many small sites
    Pros and Cons
    • "I can implement it at small sites, and I can also implement it at mid-sized locations. It is very flexible. It is really nice and useful for customers who have many small sites."
    • "It is good as it is. If anything, its reporting could be improved."

    What is our primary use case?

    We propose it to our customers for Wireless LAN. Internally, in our company, we use Cisco. 

    We have many customers, and we implement wireless systems with Aruba, Cisco, and Extreme. There are many customers that use Instant Cluster, and we have customers that use it on-premise. It depends on the people working at the customer side. 

    What is most valuable?

    It is very cheap. I can use the access points without an additional license. 

    I can implement it at small sites, and I can also implement it at mid-sized locations. It is very flexible. It is really nice and useful for customers who have many small sites. 

    What needs improvement?

    It is good as it is. If anything, its reporting could be improved. 

    At the moment, I don't see any new features that we really need.

    For how long have I used the solution?

    I have been using this solution for about eight years.

    What do I think about the stability of the solution?

    It is very stable. It works very well.

    What do I think about the scalability of the solution?

    It is scalable.

    How are customer service and support?

    I don't know about their support. It is working fine, and I have had no problem with it.

    If I need any information, I can take the help of the Aruba Community. I have access to all the resources on Aruba, and I can search for information if I need to implement things that are not normal and that are not base configuration. I can find everything about Aruba.

    How was the initial setup?

    It is very easy. I like its setup. It is done in an hour. 

    What's my experience with pricing, setup cost, and licensing?

    It is not expensive. Its price is fair. You get many features with the normal licensing. If I look at Cisco, it is very expensive if I need similar things.

    What other advice do I have?

    It is working very well at the moment. I see no problem with it, but it has its own use case. I can't use it everywhere. It is not suitable for a big campus area. I would need a controller-based system such as Aruba Controller.

    I would rate it an eight out of 10. It is very good, and I like it.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    PeerSpot user
    Xavier Gillon - PeerSpot reviewer
    Director Of Information Systems and Technology at New Paradigm For Education
    Real User
    Very stable and scalable; straightforward deployment with great customer support
    Pros and Cons
    • "Works automatically in terms of setup with the product finding its master wifi access point."
    • "If you need to access the master access point the integration between the two becomes quite expensive."

    What is our primary use case?

    I'm the director of information technology at a school and we use this solution for our Wifi. We are customers of Aruba.

    What is most valuable?

    The easy setup means that the initial deployment becomes the master access point and everything else follows automatically. As you plug your wifi access points in, and it picks up the network, it will look for the master wifi access point that will work as the controller. It's great. 

    What needs improvement?

    Although you don't have to purchase a subscription for the Aruba cloud controller, it's a lot better to have all of your access points in the cloud, so you can manage them without accessing the master access point itself. Integration between the two is pricey and that would be my one complaint about this product. 

    For how long have I used the solution?

    I've been using this solution for five years. 

    What do I think about the stability of the solution?

    We haven't had any issues with stability. If you configure it to auto update, there won't be any problems. I haven't had any issues with the access points.

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    As long as you have your serial number, the technical support is good. They'll work with you to configure and help you through any issues. They'll look at the backend and tell you what's going on with it as well. You don't have to have a lot of knowledge about the system to use it.

    Which solution did I use previously and why did I switch?

    We switched to Aruba Instant around 2015 when HPE purchased Aruba and they discontinued Pro Curve.

    How was the initial setup?

    If there are no special requirements and you're using it out of the box, it's very easy to deploy and maintain. 

    What other advice do I have?

    It's important to know your physical environment so that when ordering particular access points, you're getting what works for your environment, whether the location is a modern building or something older. 

    I rate this solution 10 out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Marija Lakić - PeerSpot reviewer
    Sistem Administrator at a media company with 1,001-5,000 employees
    Real User
    Top 20
    A satisfactory solution with a straightforward setup
    Pros and Cons
    • "The solution is stable, and we are satisfied."
    • "There is an issue with flooding to the Aruba access point on the ports."

    What is our primary use case?

    Our company has about 25 access points, and they integrate Aruba Instant. We have authentication integrated with Windows in the main controller for each employee. We also have a guest net portal.

    What is most valuable?

    We like that we can assign our employees based on authentication over Windows in the main controller. We couldn't do that with Cisco, so we switched to Aruba for that feature. Other solutions have end of life for devices, but Aruba does not. Cisco becomes completely useless at the end of life.

    What needs improvement?

    There is an issue with flooding to the Aruba access point on the ports. The flooding comes from the file transfer, but the two hosts that do the file transfers are on wire, not a wireless connection. So it's strange that we can see that graphic on the access point. We still don't know what is causing the issue. It may be a setting in Aruba, but we don't know. So we are trying to resolve the issue first before contacting technical support.

    For how long have I used the solution?

    We have been using this solution for about three years, and I believe we're using version 8.0.9.2. It is deployed on-premises.

    What do I think about the stability of the solution?

    Apart from some of the issues we are currently facing, the solution is stable, and we are satisfied.

    What do I think about the scalability of the solution?

    It is a scalable solution, and we have about 120 users and clients connected to wireless daily and management of the networks are done within by company.

    How are customer service and support?

    We have not contacted technical support before.

    How was the initial setup?

    The initial setup was straightforward, and the deployment was completed in-house.

    What was our ROI?

    We have a return on investment.

    Which other solutions did I evaluate?

    We did not evaluate other solutions before choosing Aruba Instant. We attended a presentation by Aruba, spoke with some Aruba engineers and then decided to try the solution.

    What other advice do I have?

    I rate this solution a nine out of ten, and I would recommend this solution to others.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Naveen A - PeerSpot reviewer
    Senior Project Manager at Nipun Net Solutions
    Real User
    Top 20
    Improved our organization because there is local accessibility, and the manageability is much easier
    Pros and Cons
    • "The cost is low, and there is controller-less architecture."
    • "I think they're missing roadmaps to the partners and the customers. They're releasing the products, but there are no quick updates to the partners and the customers."

    What is our primary use case?

    We prefer to use this solution for smaller organizations.

    For private customers, generally we prefer a private cloud. If it's a government-based company, like central government and government-based companies, they prefer on-prem.

    There are six people using this solution in our environment.

    How has it helped my organization?

    It has improved our organization because it's local management, and the access point has the same ability to have controller functionality. Obviously, one is the price. There is local accessibility, and the manageability is much easier.

    What is most valuable?

    The cost is low, and there is controller-less architecture.

    What needs improvement?

    I think they're missing roadmaps to the partners and the customers. They're releasing the products, but there are no quick updates to the partners and the customers.

    They need to communicate better with the partners when it comes to training.

    For how long have I used the solution?

    I have used this solution for about six years.

    What do I think about the stability of the solution?

    The solution is stable.

    How are customer service and support?

    Technical support was good.

    Which solution did I use previously and why did I switch?

    We used a different solution and switched because of a customer requirement, not a specific technical reason. Some customers ask for Aruba.

    How was the initial setup?

    The initial setup was easy. Deployment takes a day. We used five or six people for deployment.

    What was our ROI?

    We saw ROI from this solution.

    What's my experience with pricing, setup cost, and licensing?

    The cost was affordable.

    What other advice do I have?

    I would rate this solution 8 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    PeerSpot user
    Arvind Yadav - PeerSpot reviewer
    Sr. Manager-Sales at Infracomm Solutions Limited
    MSP
    Useful management, high performance, and helpful support
    Pros and Cons
    • "The most valuable features of Aruba Instant are management and performance."
    • "Aruba Instant can improve by increasing the gigabit range of the switch or by adding additional management features and tools. It can be helpful."

    What is our primary use case?

    We use a mixture of deployment models. Sometimes it's hybrid, on-premise, or on the cloud.

    What is most valuable?

    The most valuable features of Aruba Instant are management and performance.

    What needs improvement?

    Aruba Instant can improve by increasing the gigabit range of the switch or by adding additional management features and tools. It can be helpful.

    In a future release, there could be some improvements in the dashboards. At this time dashboards are only available with a wizard.

    For how long have I used the solution?

    I have used Aruba Instant within the last 12 months.

    What do I think about the stability of the solution?

    I have found Aruba Instant to be stable.

    What do I think about the scalability of the solution?

    Aruba Instant is scalable.

    How are customer service and support?

    Technical support is perfectly fine because we have an in-house team that is comfortable with Aruba Instant. As for Aruba Instant technical support, it is perfect.

    Which solution did I use previously and why did I switch?

    I have previously used other solutions, such as SEIM and Cisco. I have found the features in Aruba Instant to be better than in SEIM or Cisco. 

    How was the initial setup?

    Aruba Instant installation was simple.

    What's my experience with pricing, setup cost, and licensing?

    Some aspect of the price of Aruba Instant is very economical because if the customer is requiring more features the customer needs to pay a higher amount.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Aruba Instant a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    PeerSpot user
    Teacher at a university with 10,001+ employees
    Real User
    The setup is straightforward and the product is easily deployed
    Pros and Cons
    • "The most valuable feature of this product is that it is easily deployed."
    • "The product can be improved by adding a clear interface."

    What is our primary use case?

    The product is used for user segmentation, server segmentation, WiFi segmentation, and printer server segmentation.

    What is most valuable?

    The most valuable feature of this product is that it is easily deployed.

    What needs improvement?

    The product can be improved by adding a clear interface. You can use the Web Green interface however an interface similar to Cisco Catalyst 29 that allows the user to simply configure the product would be useful.

    I would like to see clear interface coverage for older models such as 1930.

    For how long have I used the solution?

    I have been using the product for one and a half years.

    What do I think about the stability of the solution?

    The product is stable. There has been no need for reconfiguration or re-setup.

    What do I think about the scalability of the solution?

    The product is scalable. It has the ability to connect to other sites.

    Which solution did I use previously and why did I switch?

    We previously used Cisco Catalyst 29. 

    How was the initial setup?

    It was a straightforward setup.

    I built a duplicate network on the product that allowed me to replace all the Cisco equipment by simply unplugging the cables from Cisco and plugging them into the new product. The total setup time was about 15 days.

    What about the implementation team?

    The implementation was done in-house.

    What other advice do I have?

    I give the product a nine out of ten.

    The product comes with all the necessary technical documentation for support. Only one person is required for maintenance.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
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    Updated: September 2022
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    Download our free Wireless LAN Report and find out what your peers are saying about Aruba Networks, Ubiquiti Networks, Cisco, and more!