We performed a comparison between Aruba Instant On Access Points and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides private network access, helping us protect our company’s devices."
"With Mist, every Wednesday they roll out new features."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The simplicity is great."
"The artificial intelligence feature is very good."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"When an error or alert happens, I receive it in the application. I do not have to be there to know if something is wrong."
"The coverage Aruba provides across the physical area is much better. Most probably because of the new technology, the 4x4 antenna, and everything around it. It's just a much better, easier to use, and easier to manage product."
"With a variety of switches in their setup, they find that Aruba's online monitoring tools and configuration options for applications effectively manage most of their requirements, all while keeping the process straightforward and user-friendly."
"The configuration is very simple."
"Its technical support is excellent."
"It's really easy to set up. And, you don't have to pay for the cloud solution. That's really interesting for our clients. And the other thing is, the roaming is also quite good."
"The initial setup is very simple."
"Regarding access points, the customer typically considers low-cost plans, and Ruckus Unleashed Access Points are commonly used. These access points are managed through the Microsoft console and can be accessed either with or without ports. The management is done through a controller. The main benefits customers see include cost-effectiveness, especially for those with budget constraints. Aruba, in particular, provides a good user experience. Some customers might choose Huawei, but enterprise access points are also considered. Additionally, the unified access point capabilities are valuable, allowing management from the same account. However, there is a limitation of twenty-five access points, and if a customer requires more, they need to create another site or account. If the customer exceeds twenty-five access points, they need to generate another site or virtual business to manage additional access points, as the external number is limited to twenty-five."
"The solution is used for public Wi-Fi. The Wi-Fi solution provides internet connectivity in the public platform."
"I find signal combining and team forming in Ruckus Wireless most valuable."
"I really like Ruckus Unleashed, which is the feature that provides a quick solution for me to control the APs."
"The most valuable feature of Ruckus Wireless is its exceptional performance and reliability. The signal is highly reliable. We have not received a single complaint in the past year, which is a marked improvement from our prior equipment."
"The solution has great network intelligence from applications, clients, access points, and controllers."
"All IPs can be managed and monitored by the customer from a single console."
"I like the price and its capacity."
"I am familiar with the brand and it works well."
"There is room for improvement in terms of support and installation."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The price could be better."
"If you want to do more specific stuff, it's a bit limited."
"Juniper Mist Wireless Access Points’ support services need improvement."
"The product should include adaptive Wi-Fi to show a more accurate location."
"The solution is expensive."
"The tool's pricing is not good."
"The solution's range could be better."
"While it is mostly scalable, there are some limitations."
"Software-wise, I would like to have a way of moving APs from site to site and wish there would be a way to add more APs to one site. I know the limit is 25 APs per site and I wish there were more."
"The solution can be more integrated with other brands."
"When I first deployed the solution, I couldn't use a tagged VLAN for the management. It might already have been fixed in a recent firmware upgrade."
"It's only suitable for smaller offices. It doesn't scale well."
"If there's a way to get a floor map of our office space so we can place the access points on a map to be able to see what's what, where everything is going, where the most traffic is being connected, that would be a nice feature."
"I suggest more controlling features on the controller. The menu of the performance must be improved, as well."
"I would like to see more location-based services on the Smart Cell Insight on access points."
"I would like the option to not have my logs deleted when I shut down the device so that I will be able to troubleshoot."
"The solution isn't the cheapest option. However, you are getting a quality product."
"They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios. When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information. Its price should also be improved. Its price is currently quite high."
"The switching could be improved. The active component requires a data center. Cisco and HPE have a complete solution for data centers. Ruckus has a core solution, but the data center aspect needs to be improved."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"It would be helpful to have a wizard when you are setting up a new access point or a wireless guest network."
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Aruba Instant On Access Points is ranked 10th in Wireless LAN with 18 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 96 reviews. Aruba Instant On Access Points is rated 8.4, while Ruckus Wireless is rated 8.6. The top reviewer of Aruba Instant On Access Points writes "All-inclusive pricing, great for small offices, and simple to deploy and manage". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". Aruba Instant On Access Points is most compared with Aruba Wireless, Aruba Instant, Cambium Networks Wireless LAN and Cisco Meraki Wireless LAN, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and ExtremeWireless. See our Aruba Instant On Access Points vs. Ruckus Wireless report.
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